MAP International

• Manage a portfolio of assigned donors ($5,000+ cumulative gifts annually), ensuring high retention, increased giving, and deeper engagement • Cultivate, steward, and grow relationships with approximately 90–150 rising, major, and signature donors, including individuals, family foundations, and organizations • Develop and implement personalized engagement strategies that align donor passions with MAP International’s mission and priorities • Gather and share accurate, compelling proposals followed by impact stories and data to demonstrate how contributions are used and the difference they make locally and globally • Represent MAP at select high-level donor engagements, events, and gatherings to deepen relationships with rising, major, and signature donors • Advance prospecting efforts to identify and research new high-capacity individuals, family foundations, and organizations, building a robust pipeline through strategic outreach and early cultivation activities • Maintain daily communication with portfolio donors via phone, email, and mail to steward them for gifts, communicate impact, invite them to events, and share urgent needs • Develop relationships with donors to understand their passions while clearly communicating MAP’s mission and ongoing work • Conduct regular in-person visits and virtual meetings with donors and partners, ensuring timely follow-up and meaningful connection • Partner with internal teams to coordinate messaging, donor materials, and stewardship efforts for consistency and excellence • Maintain MAP’s CRM system (Agilon ONE), capturing donor interactions and communications to support reporting • Follow moves management plans for each donor consistently and on time to ensure retention and growth • Actively participate as a member of the Philanthropy team within Global Giving (Philanthropy, Direct Response, Marketing)

Role Description The Short-Term Missions (STM) Senior Manager at MAP International is responsible for driving the operational success, financial growth, and strategic expansion of MAP's short-term mission program to advance the MAP 2030 Vision. Serving as the primary 'face' of the STM program, this role focuses on high-level account management, consultative relationship cultivation, and revenue generation via service fees from corporate and organizational partners. This role operates as a 'player-manager,' meaning the successful candidate is actively executing day-to-day operations while simultaneously managing, coaching, and leading the team. The candidate must be a consultative, self-sufficient leader who can run their division autonomously while fostering a highly collaborative environment where the team collaboratively works together. As a divisional leader within the Partnership & Innovation Team, this role collaborates closely with fellow PI leadership to guide, align, and manage the full team to overall success. Qualifications - Education: 4-year bachelor's degree required. - Professional Experience: 5–8+ years of directly related professional experience in program management, high-touch customer service, solutions-based sales, or account management. - Management Experience: 5+ years of demonstrated success leading, building, and managing teams, with a preference for experience in a player-manager capacity. - Proven Track Record: Proven ability to hit financial goals, build deep customer loyalty, and operationalize innovative programs from scratch. - The 'Customer-First' Mindset: A dedicated customer service advocate and master relationship builder who is passionate about keeping MAP's participants happy, supported, and engaged. - Self-Sufficiency within a Team Framework: Highly self-motivated and goal-oriented, with a proven ability to manage a broad operational scope independently while keeping the team aligned and collaborative. - Advanced Communication & Presence: Exceptional verbal and written communication skills, with the ability to present, negotiate, and champion the MAP mission in diverse settings. - Organizational Mastery & Multi-Tasking: Meticulous attention to detail and strong time-management skills to successfully balance personal production tasks with team management responsibilities. - Technical Proficiency: Adept at utilizing technology as a management tool; proficient in inventory systems, online platform management, and the Microsoft Office Suite. - Mission-Driven Integrity: Deep personal alignment with MAP's values, displaying a growth mindset and a commitment to representing the organization with total integrity. Requirements - Strategic Partner Acquisition: Identify and target new churches, medical organizations, US physician groups and similar stakeholders to expand the footprint of MAP's Short-Term Missions Program. - Strategic Program Promotion: Actively 'sell' and pitch the STM program at key locations, conferences, and industry outlets where potential service-fee-paying partners are present, turning prospects into long-term strategic customers. - Innovative Growth Strategies: Use digital strategies, social media sourcing (photos/videos), and creative, forward-thinking approaches to increase program visibility and external knowledge of MAP's work in Short Term Missions. - Cross-Functional Synergy: Serve as the primary collaborative bridge between internal operations & IT, corporate relations, marketing & communications, and fundraising teams to align STM initiatives with broader organizational goals. - Corporate Signature Program Management: Manage and execute complex, fully corporate-funded Signature Programs that demand high-level detail orientation, internal operational expertise, and exceptional customer service delivered directly to both the corporate partners and their referred customers. - Service Fee Revenue Growth: Manage relationships with major assigned program accounts to consistently meet or exceed ambitious yearly budget goals through service fees. - Operational Excellence & Compliance: Oversee and directly participate in the end-to-end execution of STM work plans, establish timelines, tracking indicators, and ensuring strict compliance with customer applications and governmental (US and international) export regulations. - Supply & Budget Management: Coordinate program supplies (purchased products and GIK), order logistics and budget creation and adherence to be in line with MAP's overall strategic plan. - Process & Program Innovation: Partner with leadership to continually test and introduce new products, adaptations, and custom solutions. Innovation is key to keeping the STM programs alive and vibrant. - Unmatched Customer Care: Serve as the champion for customer satisfaction, working directly with participants in MAP's Custom Order program and corporate Signature Programs to ensure an exceptional, high-touch experience. - Impact & Feedback Reporting: Maintain comprehensive data collection mechanisms to create robust program evaluation reports and utilize feedback from participants to drive continuous improvements. Obtaining quality feedback from STM participants is a requirement of the STM Team. - Proactive Partnership Stewardship: Act as the primary liaison for MAP with its global STM partners, maintaining updated partnership documentation and facilitating seamless program services integration. - Player-Manager Leadership: Provide direct oversight, professional development, and intentional mentorship to 2–3 direct reports on the STM team while working alongside them to complete daily operational tasks. - Collaborative Team Culture: Foster a highly unified team dynamic where staff members work together closely on shared goals, ensuring individual accountability through supportive oversight. - Consistent Communication Cadences: Maintain a transparent and supportive environment through intentional communication channels, including weekly 1:1 meeting with direct reports and structured weekly team meetings. Benefits - Regular domestic travel is required to represent the program at conferences, churches, and outreach opportunities. - Employee must be able to read, write, and speak English fluently. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. The position requires frequent computer-related work with the ability to adjust focus.

Role Description The Vice President of Finance provides strategic and operational financial leadership for MAP International, a global nonprofit delivering life-changing medicines and health supplies. This role oversees financial strategy execution, fiscal stewardship, and the integrity of MAP's financial operations, supporting a high-volume Gifts-in-Kind (GIK) and cash-based model, ensuring financial integrity, scalability, and strong stewardship. In addition to core finance leadership responsibilities, the VP, Finance provides oversight of: - Treasury and investment activities - Purchasing and real estate functions - Insurance and risk management - Financial operations across MAP's U.S. office locations The role partners closely with the CEO and Senior Leadership Team to ensure financial sustainability, strong internal controls, regulatory compliance, and the safeguarding of organizational assets, while translating financial performance into clear, actionable insights to support decision-making. This position is slated to work 32 hours per week on average and may be based within the contiguous United States with heavy preference to states in which MAP currently has employees. Qualifications - Bachelor's in Finance, Accounting, or related field (CPA and/or Masters preferred) - 10+ years of senior financial leadership experience - Nonprofit finance experience required, including familiarity with ECFA best practices - Strong GAAP, controls, and audit expertise Requirements - Experience in distribution preferred - Familiarity with GIK accounting and valuation preferred - Experience supporting boards and audit committees preferred - Collaborative and entrepreneurial leadership style - Strategic financial leadership - Integrity and stewardship - Executive communication - Systems thinking and discipline - Demonstrated success of leading an organization's financial systems, teams, and managing to strategic plans - Possesses characteristics reflective of MAP's core values of Accountability, Collaboration, Passion, Diligence, and Trust - Extensive experience in the use and management of financial platforms - Recent and active knowledge of MS Office systems including in-depth knowledge of Excel - Ability to prepare, interpret, and communicate financial plans and forecasts - Demonstrates skill and interest in giving oral and written presentations to staff, board members, and external groups - Superior verbal and written communication skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear - Specific vision abilities required include close vision, color vision, and ability to adjust focus during significant computer-related work - Employee must be able to read, write, and speak English fluently