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Mortgage Loan Processor
Location
Philippines
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
Mortgage Loan Processor
Wingman Group
• The Loan Processor is responsible for managing the mortgage loan process from application to closing. • This role involves gathering and verifying financial information, reviewing loan applications for compliance, liaising between the borrower and underwriter, and working with mortgage aggregators to ensure a smooth and efficient loan approval process. • Collect and review loan applications and supporting documents to ensure completeness and accuracy. • Request information from clients and conduct thorough reviews. • Obtain and verify necessary financial information, including income, assets, and credit reports. • Conduct credit checks and cross-check with disclosed liabilities. • Ensure all loan applications comply with Australian lending regulations and guidelines. • Review Cashdeck for Livex and undisclosed liabilities. • Act as a liaison between borrowers, underwriters, mortgage aggregators, and other stakeholders to facilitate the loan approval process. • Work closely with mortgage aggregators to submit loan applications, track progress, and resolve any issues that arise. • Order valuations and manage post-approval to settlement process. • Prepare and submit loan files to mortgage lenders and banks for approval. • Track and follow up on loan applications to ensure timely processing and approval. • Address and resolve any issues or discrepancies that arise during the loan processing stage. • Provide exceptional customer service to borrowers, answering their questions and guiding them through the loan process. • Conduct CCR (comprehensive credit reporting) and cross check against disclosed liabilities. • Request outstanding documents based on CCR including (if applicable): Credit card statements, Personal loan statements, Car loan statements, HECS statements. • Check Cashdeck (or whatever software is being used); OpenBanking for undisclosed liabilities and cross check against Declared Livex/HEM. • Correspond with client for any outstanding information. • Complete high level/initial serviceability check on Quickl (for PAYG/simple apps). • Conduct pricing request and product comparison on a case by case basis. • Prepare AOL for submission.
Job Requirements
- Must have 2 years of experience in Australian mortgage loan processing
- Strong understanding of Australian mortgage lending regulations and guidelines.
- Excellent analytical, communication, and organizational skills.
- Proficiency in mortgage processing software and Microsoft Office Suite.
- Strong understanding of mortgage underwriting processes and loan types.
- High level of accuracy in reviewing and processing loan applications.
- Ability to address and resolve issues efficiently.
- Strong focus on providing excellent client service.
- Ability to manage multiple tasks and meet deadlines.
- Commitment to maintaining confidentiality and integrity in all dealings.
- Proficiency in using CRM systems like Quickli, Apply Online, Mercury and Property Hub to track and manage client interactions.
- Familiarity with mortgage aggregator platforms such as AFG, Connective, SFG or PLAN Australia.
Benefits
- 20 Paid Time Off
- Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract).
- Annual Trip – connect with the broader Wingman community in person.
- Dedicated Support Contact (CSM) – someone to help you succeed and stay connected.
- Access to a Network – collaborate with fellow contractors and onshore specialists.
- Opportunities to Upskill – optional sessions, peer learning, and developmental pathways.
- More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads.
- High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments.
- Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes.
- Advisory Support – HR, Tax, and setup guidance available to make contracting seamless.
- 100% Work-From-Home Contracts – all engagements designed for remote delivery.
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