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Wingman Group

Grow More. Keep More. Live More.

Mortgage Loan Processor

GeneralGeneralFull TimeRemoteMid LevelTeam 51-200Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

1 day ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Mortgage Loan Processor

Wingman Group

• The Loan Processor is responsible for managing the mortgage loan process from application to closing. • This role involves gathering and verifying financial information, reviewing loan applications for compliance, liaising between the borrower and underwriter, and working with mortgage aggregators to ensure a smooth and efficient loan approval process. • Collect and review loan applications and supporting documents to ensure completeness and accuracy. • Request information from clients and conduct thorough reviews. • Obtain and verify necessary financial information, including income, assets, and credit reports. • Conduct credit checks and cross-check with disclosed liabilities. • Ensure all loan applications comply with Australian lending regulations and guidelines. • Review Cashdeck for Livex and undisclosed liabilities. • Act as a liaison between borrowers, underwriters, mortgage aggregators, and other stakeholders to facilitate the loan approval process. • Work closely with mortgage aggregators to submit loan applications, track progress, and resolve any issues that arise. • Order valuations and manage post-approval to settlement process. • Prepare and submit loan files to mortgage lenders and banks for approval. • Track and follow up on loan applications to ensure timely processing and approval. • Address and resolve any issues or discrepancies that arise during the loan processing stage. • Provide exceptional customer service to borrowers, answering their questions and guiding them through the loan process. • Conduct CCR (comprehensive credit reporting) and cross check against disclosed liabilities. • Request outstanding documents based on CCR including (if applicable): Credit card statements, Personal loan statements, Car loan statements, HECS statements. • Check Cashdeck (or whatever software is being used); OpenBanking for undisclosed liabilities and cross check against Declared Livex/HEM. • Correspond with client for any outstanding information. • Complete high level/initial serviceability check on Quickl (for PAYG/simple apps). • Conduct pricing request and product comparison on a case by case basis. • Prepare AOL for submission.

Job Requirements

  • Must have 2 years of experience in Australian mortgage loan processing
  • Strong understanding of Australian mortgage lending regulations and guidelines.
  • Excellent analytical, communication, and organizational skills.
  • Proficiency in mortgage processing software and Microsoft Office Suite.
  • Strong understanding of mortgage underwriting processes and loan types.
  • High level of accuracy in reviewing and processing loan applications.
  • Ability to address and resolve issues efficiently.
  • Strong focus on providing excellent client service.
  • Ability to manage multiple tasks and meet deadlines.
  • Commitment to maintaining confidentiality and integrity in all dealings.
  • Proficiency in using CRM systems like Quickli, Apply Online, Mercury and Property Hub to track and manage client interactions.
  • Familiarity with mortgage aggregator platforms such as AFG, Connective, SFG or PLAN Australia.

Benefits

  • 20 Paid Time Off
  • Referral Bonus – 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract).
  • Annual Trip – connect with the broader Wingman community in person.
  • Dedicated Support Contact (CSM) – someone to help you succeed and stay connected.
  • Access to a Network – collaborate with fellow contractors and onshore specialists.
  • Opportunities to Upskill – optional sessions, peer learning, and developmental pathways.
  • More Work, More Opportunity – potential for additional contracts, Statements of Work, or expanded workloads.
  • High-Impact Projects – work alongside top-tier Australian partners on meaningful assignments.
  • Flexibility First – deliver your work in your way, with full autonomy on how you achieve outcomes.
  • Advisory Support – HR, Tax, and setup guidance available to make contracting seamless.
  • 100% Work-From-Home Contracts – all engagements designed for remote delivery.

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