IT Intern

Location

Brazil

Posted

1 day ago

Salary

0

Seniority

Entry Level

Associate DegreePortugueseEnglish

Job Description

IT Intern

Beyondsoft

• Ticket handling: Respond to and resolve customer support tickets • Level 1 (L1) Support: Provide initial support for common issues • Documentation: Create and update support documentation • System monitoring: Monitor systems and networks • Updates and maintenance: Participate in preventive maintenance activities • Incident reporting: Collect and compile data on support incidents

Job Requirements

  • Currently enrolled in an Information Technology degree (minimum 6th semester, maximum 7th semester)
  • Advanced English proficiency preferred

Benefits

  • Remote work
  • Consultant Training Program

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