• Design and implement frameworks that evaluate provider performance across total cost of care, clinical quality, and downstream utilization • Quantify variation across providers to identify actionable savings opportunities driven by differences in appropriateness, effectiveness, site of service, unit price, and utilization patterns • Develop methodologies to evaluate the downstream impact of provider selection on overall healthcare spend and member outcomes • Translate complex performance and cost dynamics into clear, defensible scoring outputs that are both analytically rigorous and practically actionable • Apply the total cost of care provider scoring framework to develop benefit strategies (e.g., cost-sharing structures, deductible shifts) • Evaluate financial impact of plan changes at the population level and ensure that incentive structures are economically sustainable and aligned to expected savings • Look at what our competitors are doing and identify gaps and opportunity areas (forward looking) • Innovate to anticipate and meet needs of prospective clients/the market • Partner closely with Product, Solution Engineering, Actuarial, and Data teams to inform solution design • Collaborate with market-facing teams on GTM initiatives to refine design to meet the needs of existing clients and to evaluate opportunities for prospective clients • All other duties as assigned

• Synthesize data insights and field feedback from Marketing Managers, Channel Managers, and external partners to create a comprehensive view of Door to Door performance and identify strategic perspectives • Coordinate the assessment of sales initiatives, interpreting performance metrics, ROI, and impact to determine what's driving results and what needs adjustment • Develop and deliver compelling executive presentations and strategic decks that communicate both successes and challenges in a clear, actionable narrative • Collaborate with Marketing Managers and Channel Managers to gather qualitative and quantitative commentary from the field, translating frontline intelligence into strategic recommendations • Support ad hoc requests and interpretation in a fast-paced, evolving landscape, pivoting quickly as business priorities and market conditions shift

• Support Seen leadership in shaping the strategy and priorities for the branded credit card portfolio. • Develop and maintain goals and KPIs (e.g., acquisition, activation, spend, balances, losses, economics) for branded credit card. • Build and update financial models and simple business cases to evaluate new features, pricing changes, channels, and offers. • Prepare materials for leadership reviews (e.g., business updates, initiative status, performance deep dives). • Translate strategic priorities into clear problem statements, requirements, and work items for Product, Marketing, and other partner teams. • Track end-to-end execution of branded credit card initiatives: timelines, dependencies, and risks; follow up with owners and escalate as needed. • Coordinate launch readiness across key partners (Product, Marketing, Risk, Operations, Servicing) to ensure smooth delivery and measurement for new initiatives. • Maintain a simple but visible portfolio/initiative tracker for our branded credit card. • Partner with Analytics and Finance to monitor KPIs and dashboards for our branded credit card performance (e.g., funnel conversion, usage, losses, unit economics). • Identify performance issues and dig into root causes (e.g., channel, customer segment, credit tier, product feature). • Recommend data-driven actions (tests, changes, follow-ups) and collaborate with Product, Marketing and Risk to implement them. • Build a strong understanding of branded credit card customer segments, use cases and pain points through data, research, and feedback from partner teams. • Track competitive and market trends in general purpose credit cards and bring relevant insights into planning. • Partner with Marketing to support channel strategy and campaigns for our branded credit card (e.g., positioning, cross-sell, lifecycle actions). • Work with Risk, Compliance, and Legal to ensure business proposals are consistent with policies and regulatory expectations. • Support Product and Operations in documenting business requirements and considering operational and servicing impacts for our branded credit card initiatives. • Identify operational pain points or recurring issues impacting the branded credit card customer experience and propose improvements. • Serve as a central coordination point for branded credit card initiatives across Product, Marketing, Risk, Analytics, Operations, and other teams. • Communicate priorities, status, and key decisions clearly and concisely to partners and leadership. • Help ensure alignment between branded credit card initiatives and broader Snap/Seen portfolio strategy.

• Diagnose growth opportunities by analyzing industry trends, customer journeys, and competitive positioning. • Develop data-informed strategies that connect marketing, sales, and product to business objectives. • Design operating roadmaps that outline actionable initiatives—spanning SEO, content, email, and other channels—that drive measurable ROI. • Advise leadership on long-term brand positioning and business model alignment. • Integrate AI-driven insights to optimize decision-making, campaign performance, and strategic foresight. • Partner cross-functionally with internal teams to ensure flawless execution of each strategic roadmap. • Continuously refine strategy based on results, ensuring all work ladders up to client business outcomes.