Manager, Credit Card Business Strategy
Location
Illinois
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
Manager, Credit Card Business Strategy
Snap Finance
• Support Seen leadership in shaping the strategy and priorities for the branded credit card portfolio. • Develop and maintain goals and KPIs (e.g., acquisition, activation, spend, balances, losses, economics) for branded credit card. • Build and update financial models and simple business cases to evaluate new features, pricing changes, channels, and offers. • Prepare materials for leadership reviews (e.g., business updates, initiative status, performance deep dives). • Translate strategic priorities into clear problem statements, requirements, and work items for Product, Marketing, and other partner teams. • Track end-to-end execution of branded credit card initiatives: timelines, dependencies, and risks; follow up with owners and escalate as needed. • Coordinate launch readiness across key partners (Product, Marketing, Risk, Operations, Servicing) to ensure smooth delivery and measurement for new initiatives. • Maintain a simple but visible portfolio/initiative tracker for our branded credit card. • Partner with Analytics and Finance to monitor KPIs and dashboards for our branded credit card performance (e.g., funnel conversion, usage, losses, unit economics). • Identify performance issues and dig into root causes (e.g., channel, customer segment, credit tier, product feature). • Recommend data-driven actions (tests, changes, follow-ups) and collaborate with Product, Marketing and Risk to implement them. • Build a strong understanding of branded credit card customer segments, use cases and pain points through data, research, and feedback from partner teams. • Track competitive and market trends in general purpose credit cards and bring relevant insights into planning. • Partner with Marketing to support channel strategy and campaigns for our branded credit card (e.g., positioning, cross-sell, lifecycle actions). • Work with Risk, Compliance, and Legal to ensure business proposals are consistent with policies and regulatory expectations. • Support Product and Operations in documenting business requirements and considering operational and servicing impacts for our branded credit card initiatives. • Identify operational pain points or recurring issues impacting the branded credit card customer experience and propose improvements. • Serve as a central coordination point for branded credit card initiatives across Product, Marketing, Risk, Analytics, Operations, and other teams. • Communicate priorities, status, and key decisions clearly and concisely to partners and leadership. • Help ensure alignment between branded credit card initiatives and broader Snap/Seen portfolio strategy.
Job Requirements
- 2+ years of experience in product management, product strategy, business management, consulting, or analytics, ideally in consumer finance, credit cards, banking, or fintech.
- Strong analytical and problem-solving skills; comfortable working with data, building simple models, and deriving insights.
- Experience working with cross-functional teams (e.g., Product, Marketing, Risk, Analytics, Operations).
- Ability to manage multiple initiatives simultaneously, with strong ownership and follow-through.
- Excellent written and verbal communication skills, including the ability to synthesize complexity into clear narratives and recommendations.
- Comfortable operating as an individual contributor while partnering closely with a senior leader.
Benefits
- Generous paid time off
- Competitive medical, dental & vision coverage
- 401K with company match for US
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Access to mental health and wellness resources
- Company-paid volunteer time to do good in your community
- Legal coverage and other supplemental options
- A value-based culture where growth opportunities are endless
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