Fine Tune partners with companies to source, negotiate, manage and audit certain complex indirect expense programs.
Utility Bill Manager
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Utility Bill Manager
Fine Tune Expense Management
• Lead end-to-end client implementations, including discovery, data migration, system configuration, and go-live support • Develop and execute transition plans that ensure a smooth handoff from legacy processes or prior vendors • Serve as the primary communication liaison for clients during implementation, providing regular status updates and proactively managing risks or delays • Coordinate internally with technical, operations, and data teams to meet client timelines and requirements • Act as the ongoing face of the client relationship post-implementation, serving as the primary point of contact for day-to-day needs and strategic conversations • Build trusted, long-term partnerships with key client stakeholders at all levels • Conduct regular check-ins and business reviews to assess performance, communicate value, and surface opportunities for improvement • Oversee the accuracy and timeliness of utility bill processing for assigned client accounts • Identify and escalate billing discrepancies, utility rate changes, or data quality issues • Support clients in interpreting utility data, usage trends, and cost variance reporting • Ensure adherence to client-specific requirements and service level agreements (SLAs)
Job Requirements
- Bachelor's degree in Business, Environmental Studies, Engineering, or a related field
- 3–5 years of experience in utility bill management, energy services, or a related field
- Demonstrated experience in client-facing roles with responsibility for relationship management and communication
- Familiarity with utility billing processes, rate structures, and data formats (EDI, interval data, etc.)
- Strong project management skills with the ability to juggle multiple clients and priorities simultaneously
- Excellent written and verbal communication skills; comfortable presenting to and engaging with client stakeholders
- Proficiency in Microsoft Office; comfort working in data-heavy environments
Benefits
- Health/dental/vision/life/disability insurance
- Health Plan includes HSA and FSA plans
- Paid time off and paid holidays
- 401K with employer match
- Competitive salary with significant bonus opportunities
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