On a mission to master the mortgage customer experience
Loan Officer
Location
United States
Posted
1 day ago
Salary
$120K - $200K / year
Seniority
Senior
Job Description
Loan Officer
Mission Loans, LLC
• Provide an exceptional customer experience by building trust and guiding clients through the loan process • Engage with clients through inbound and outbound calls using company-provided leads and marketing resources • Analyze financial situations to structure tailored loan offers that best fit customer needs • Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process • Collect and review qualification documents to ensure complete and accurate loan submissions • Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing • Collaborate with internal teams, including processors and customer relationship managers, to resolve any qualification issues • Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality
Job Requirements
- Must possess an active MLO license with current authorization to operate in four or more states
- Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator
- 3+ Years in a call center environment
- Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds
- Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships
- Bilingual in Spanish is a plus
Benefits
- Robust lead generation
- Fast loan processing—on-site processors and underwriters ensure quick closings
- Competitive compensation structure with lucrative earning potential
- Supportive and growth-oriented team environment where leadership invests in your success
- Backed by Americor—stability and corporate support with a people-first approach
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