• Perform on-site data collection for Facility Condition Assessments (FCA), Property Condition Assessments (PCA/PCNA), and Asset Tagging / Inventory assignments across diverse property types • Conduct on-site facility and building condition assessments for multifamily, senior, educational, commercial, industrial, municipal, and federal/military properties. • Collect data on building systems, finishes, and site components using company software (FastField, iAuditor, AkitaBox, or Quire) • Perform asset tagging & inventory, labeling MEP equipment with barcodes/QRs and reconciling to client databases • Capture clear, well-labeled digital photographs of systems and deficiencies • Record accurate quantities, serial numbers, dimensions, ages, and condition ratings • Support senior assessors and project managers with RSMeans-based cost estimating and capital-planning data (5-, 10-, and 20-year horizons) • Assist with report assembly and technical writing as assigned • Adhere to all site safety requirements and maintain professional communication with property contacts

• Acts as a liaison between the Phone Audit Manager and Phone Auditors • High call volume averaging 8-12 calls per hour during business hours • Assists with determining needs, scheduling or cancelling appointments • Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed • Communicates audit needs to the insured • Maintains and updates contact notes on each assigned job • Makes calls to check on status of information • Handles all calls in a professional and welcoming manner • Attaches information and adds progress notes as it becomes available • Assigns audits to Phone Auditors once information is received • Other duties as assigned

• Conduct investigations for assigned claims • Inspect or remotely manage inspections of property, structures, vehicles, equipment, or accident scenes as required by assignment • Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams • Evaluate loss facts and support investigation of coverage, liability, damages, and exposure • Obtain statements from insureds, claimants, witnesses, or other involved parties when needed • Prepare timely, accurate, and well-documented reports for clients and internal stakeholders • Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed • Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations • Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately • Manage field assignments within service expectations, turnaround times, and quality standards • Travel throughout the assigned coverage territory as required

• Conduct investigations for assigned claims • Inspect or remotely manage inspections of property, structures, vehicles, equipment, or accident scenes as required by assignment • Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams • Evaluate loss facts and support investigation of coverage, liability, damages, and exposure • Obtain statements from insureds, claimants, witnesses, or other involved parties when needed • Prepare timely, accurate, and well-documented reports for clients and internal stakeholders • Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed • Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations • Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately • Manage field assignments within service expectations, turnaround times, and quality standards • Travel throughout the assigned coverage territory as required