Role Description We are recruiting a Service Sales Representative within the business area of Industrial Service & Equipment, based in North East England/Scotland. The primary function of this role is handling and offering enquiries generated internally or directly from new and existing customers. A Service Salesperson will identify the needs and requirements of the customer and follow-up with quoting and reporting. To be successful in this role, the applicant must have a strong technical background. Aligned with Konecranes core values, a Service Salesperson will help to consult with our customers, to establish short, medium and long-term investment plans, to best support the customers business needs and budgetary constraints. This role will ideally suit a candidate with a strong core Konecranes product knowledge. Additional understanding of Konecranes processes and experience with our customers will assist in being truly successful. This role offers the opportunity to grow within this area of the business and can ultimately lead to further future career enhancement. This role reports to the UK Service Sales Manager. - Qualify and plan sales activities for new leads generated via internal and external customers. - Regularly review, maintain and update CRM sales funnel for regular coaching calls and to support district management with order intake forecasts at mid-month and end of month, or as and when required. - Understand customers’ requirements and promote Konecranes solutions that meet the needs of the application. This includes obtaining technical drawings, specifications and dimensions to configure and prepare quotation offers. - Work with Konecranes commercial negotiator and customer’s commercial teams to negotiate terms and conditions when finalising contracts and/or purchase orders prior to order acceptance. - Provide detailed specifications, scope of works and cost estimates to enable clear and concise handover to district project delivery team, enabling delivery of the works sold. - Participate in Business Reviews, providing technical sales advice for the district management to deliver a business review meeting with the customer to achieve safety and productivity improvement of the customer’s assets. - Regularly converse with engineers, managers, customers, and others to discuss sales leads, opportunities and sales negotiation to secure orders/contracts. Qualifications - Engineering degree qualified preferred, or equivalent experience - Previous experience of working within the material handling industry preferred, but not essential - Sales experience in an engineering environment - Good customer service and communication skills - Proven track record in closing sales - Excellent relationship building skills, both with customers and other internal business functions - Full UK drivers’ licence Benefits - A competitive basic salary - Commission scheme - Company car - Contributory pension, life assurance and income protection insurance - 25 days annual leave, plus bank holidays - Employee shares save scheme - Retail, leisure and travel discounts - Employee assistance scheme - Working with a brilliant and supportive team!

• Responsibility for the profitable sales and annual sales growth goals. • Execution of action plans to achieve strategic plans as it relates to Nothum protein processing equipment business. • Administer and manage the activities of the North American Sales team and the Nothum sales team. • Manage CRM, to serve as a database for effective management of sales opportunities, sales history, manpower, and territory effectiveness, and market planning. • Collaborate with Marketing, Operations, and Finance in forecasting, scheduling, product development, and product cost reduction activities. • Seek, interview and recruit, territorial and product line salespersons and other specialists to handle sales of food processing tools and equipment in assigned territories throughout the United States. • Establish and sustain a program for continuous training to assure the highest level of professionalism and achievement possible. • Train new sales team members using the company sales methodology and ongoing refinement of sales presentation techniques. • Establish clear, concise goals, objectives, and performance expectations for each salesperson. • Establish and monitor measurable objectives with each sales professional while thoroughly reviewing sales representatives’ performance on a regular basis. • Facilitate all aspects of engagement and performance management with direct reports. • Continually seek opportunities for new product development, new product applications, and improvements in marketing channels while reporting such opportunities to the product management team. • Constantly stay abreast of competitive conditions and new market developments as directly related to Food Processing Equipment and provide reports to appropriate teams and individuals within the Protein Tools & Equipment business. • Participate in development of an annual sales plan and resulting action plans for the product lines in accordance with instructions from the General Manager. • Monitor such plans continuously in CRM and update as often as required. • Support Marketing in the development of an annual marketing plan. • Establish objectives and sales quotas for each direct territory and indirect channel. • Develop, with the assistance of the RAM’s, the annual, quarterly, and monthly sales volume forecasts for his product line for the approval of the General Manager. • Monitor actual sales and make appropriate adjustments and revisions in the forecasts, as necessary, for a quarterly rolling forecast. • Directly manage the sales activity for Key National Accounts assuring those deep relationships are built and maintained with key executives within the subject company and that long cycle sales activity is managed to continually increase sales to these accounts. • Continually seek opportunities to execute the sales process through direct sales representatives in the most effective and efficient manner using metrics such as a “quote to close ratio” to measure call effectiveness and “cost of call” to measure call efficiency. • Provide Voice of Customer and market perspective for the development of pricing strategies. • Remain aware of U.S. Trade and Anti-Trust Laws and deviate from published selling prices only with prior approval of the General Manager. • Inform the Product Marketing Manager and the General Manager of any deviation from quality standards in products delivered to customers.

• Managing and expanding existing customer accounts in France • Acquiring new customers through networking and targeted prospecting • Conducting sales meetings and product presentations • Attending trade shows/events and following up on contacts • Analyzing market trends, competitors and customer potential • Preparing proposals and supporting the process through to contract closing • Maintaining the CRM and reporting to sales management • Collaborating with Engineering, After Sales and Marketing • Supporting sales strategies and campaigns for France

• Responsible for the entire Central-West region of Brazil. • Planning and execution of commercial strategies. • Prospecting and expanding the customer base. • Performance tracking and monitoring of KPIs. • Conducting analyses and strategic planning. • Customer-centric approach and 360-degree business perspective. • Increasing sales and market share. • Reporting and providing feedback to senior management.