• Lead the commissioning process for MEP and DER projects with minimal supervision, from planning through acceptance and closeout. • Develop, maintain, and communicate commissioning plans, schedules, testing strategies, and project-specific commissioning requirements to owners, design teams, contractors, and internal project teams. • Review Owner’s Project Requirements, Basis of Design, drawings, specifications, submittals, controls sequences, and shop drawings for commissioning-related issues, constructability, operability, maintainability, and alignment with project requirements. • Develop and execute pre-functional checklists, functional testing procedures, and seasonal functional testing. • Analyze BAS trends, test data, equipment performance, and field observations to identify deficiencies, root causes, and opportunities for improved system performance. • Maintain, communicate, and drive resolution of commissioning issues logs. • Collaborate with engineering, construction, subcontractor, controls, TAB, and operations teams to resolve technical issues and verify that installed systems meet design intent and owner requirements. • Prepare clear, technically accurate reports, meeting notes, commissioning progress updates, and final commissioning documentation for internal and external stakeholders. • Conduct Existing Building Commissioning investigations when needed to improve operation of existing HVAC installations. • Assist with post-installation performance tracking, utility program requirements, and Measurement and Verification obligations.

• Conduct mystery shopping visits in various stores and service businesses. • Assess customer service standards, sales processes, and product presentations against predefined criteria. • Prepare detailed reports on customer experiences and compliance with quality standards.

• Durchführung von Mystery-Shopping-Besuchen in verschiedenen Geschäften und Dienstleistungsunternehmen. • Bewertung der Kundenservice-Standards, Verkaufsprozesse und Produktpräsentationen anhand vordefinierter Kriterien. • Verfassen detaillierter Berichte über die Kundenerlebnisse und die Einhaltung der Qualitätsstandards.

• Monitor and analyze email deliverability metrics, such as bounce rates, open rates, and spam complaints. • Implement best practices for email authentication, including SPF, DKIM, and DMARC. • Identify and resolve deliverability issues that may arise from content, sending frequency, or list quality. • Collaborate with customers to optimize email templates and content for better deliverability. • Manage email sender reputation to maintain a positive relationship with ISPs. • Stay up-to-date with industry trends, email regulations, and changes in provider policies. • Work with ESPs and delivery vendors to troubleshoot and improve deliverability. • Provide recommendations and guidance to improve overall email marketing performance.