• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Partners with business leaders to identify performance gaps, root causes, and capability needs • Defines solution approaches aligned to business priorities and workforce strategy • Leads end-to-end design, curation, and development of learning solutions • Establishes success metrics and evaluates effectiveness using qualitative and quantitative data • Builds strong partnerships with stakeholders and drives adoption and behavior change

• Develop and create various learning assets, including but not limited to modules, videos, job aids, and assessments for multiple learning platforms. • Manage and update learning content across different platforms, ensuring consistency and accuracy. • Collect and maintain project information related to learning asset development, including timelines, requirements, and stakeholder feedback. • Utilize Asana to manage tasks, workflows, and project timelines for learning asset creation. • Collaborate with subject matter experts and other departments to gather content and ensure alignment of learning assets with business objectives. • Maintain detailed documentation of learning asset development and provide regular updates to stakeholders. • Prepare and deliver presentations to leadership on the status of learning asset development and platform management. • Utilize Google G Suite, Asana, and Slack for project management and communication.