• Project management • Train new and existing customers to use our logistics software • Analyze customers’ routing and scheduling operations to determine the best use of our software and services • Implement tools and verify customer data required to perform logistics services • Provide post-implementation support

• Customize GBS’ online enrollment system to meet client specific enrollment needs • Analyze, process, and develop solutions to deliver a customized benefit enrollment system • Manage approx. 65 clients • Liaison with cross-function internal teams (including EDI, Brokers, and Account Managers)

Role Description We’re seeking a full-time Ads Specialist to support the planning, execution, monitoring, and optimization of paid media campaigns across a portfolio of SMB clients. This is a fully remote position, and the successful individual could be based anywhere in the world. This role is ideal for someone who has hands-on experience managing paid advertising campaigns across major digital platforms, including Google Ads, Meta Ads, LinkedIn Ads, and other paid media channels. The successful candidate should be data-driven, detail-oriented, comfortable working across multiple client accounts, and able to use AI tools to improve campaign performance, reporting, and workflow efficiency. In collaboration with the Account Management Team, creative teams, and other cross-functional departments, the Ads Specialist will help deliver effective paid media campaigns that support client goals and contribute to the success of Wishpond Technologies. Responsibilities - Set up, manage, monitor, and optimize paid media campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other relevant advertising channels. - Support the execution of paid media strategies for a portfolio of SMB clients. - Conduct keyword research, audience research, competitor research, and platform-specific campaign planning. - Monitor campaign performance daily or weekly, depending on client needs and budget structures. - Review key performance metrics, including impressions, clicks, CTR, CPC, conversions, CPA, ROAS, and overall campaign efficiency. - Make data-informed optimization decisions related to budgets, bids, targeting, placements, audiences, keywords, ad copy, and creative assets. - Assist with transitioning and managing accounts from daily to monthly budget strategies where appropriate. - Identify opportunities for campaign improvement, including new audiences, creative tests, landing page recommendations, and platform-specific optimizations. - Collaborate with Account Managers, copywriters, designers, and other internal teams to ensure campaigns align with client goals and marketing strategies. - Provide clear campaign updates, performance insights, and recommendations to internal teams. - Support client communication when needed by answering campaign-related questions or providing performance context. - Use AI tools to support campaign research, ad copy ideation, reporting, optimization, and workflow efficiency. - Stay up to date with platform updates, paid media trends, AI tools, and digital advertising best practices. - Maintain a high standard of accuracy when building campaigns, reviewing budgets, tracking conversions, and reporting on performance. - Other duties as assigned. Qualifications - 2–4 years of experience in Paid Media, Digital Advertising, Performance Marketing, or a similar role, preferably in an agency or SaaS environment. - Proven track record of setting up, managing, and optimizing campaigns across Google Ads and Meta Ads Manager. - Working knowledge of additional paid media platforms such as LinkedIn Ads, TikTok Ads, Microsoft Ads, YouTube Ads, or other major advertising channels is considered an asset. - Strong understanding of campaign objectives, audience targeting, keyword strategy, bidding strategies, budget pacing, conversion tracking, and performance optimization. - Proficiency using analytics and reporting tools such as Google Analytics 4, Google Tag Manager, Looker Studio, platform dashboards, or similar tools. - Ability to analyze campaign data, identify trends, and recommend practical next steps. - Experience managing multiple accounts, campaigns, and budgets at the same time. - Familiarity with AI tools and the ability to use them responsibly to support research, reporting, campaign planning, creative ideation, and performance analysis. - Strong attention to detail, especially when working with budgets, tracking, campaign settings, and reporting. - Excellent communication skills, with the ability to explain campaign performance and recommendations clearly. - Highly organized, proactive, and capable of managing deadlines in a fast-paced remote environment. - Fluent in English (spoken and written). Knowledge of a second language is considered an asset. Requirements - Provide your own workstation, computer, headset, and have a fast and reliable internet connection. - Work standard business hours on Eastern Time or Pacific Time. - Background verification, including employment reference, criminal record, and credit checks may be conducted. - Provide a valid government-issued photo ID and proof of residential address as part of the onboarding process. Benefits - Fully remote position allowing you to work from your home anywhere in the world! - Exciting and dynamic environment with a great leadership team. - Comprehensive training program and regular performance reviews to facilitate your success. - Competitive compensation based on experience and proven abilities. - Great referral programs with incentives and bonuses. - Unbelievable product discounts when you use our products for your own business. - A global workforce of multi-cultural and talented colleagues. - A close-knit operation with amazing growth opportunities for your personal development. - A high-growth SaaS technology company publicly traded on the TSX Venture Exchange. - Corporate headquarters in beautiful Vancouver, British Columbia, Canada.

Support user adoption and operational effectiveness of fundraising technology platforms, coordinate training efforts, assess gaps in tool utilization, and translate user needs between technical and business teams for enhanced collaboration and process...