Empowering over 100K+ creators with an AI-driven platform to connect, create, and earn with their fans.
Senior Payment Analyst
Location
United Kingdom
Posted
7 hours ago
Salary
£50K - £90K / year
Seniority
Senior
Job Description
Senior Payment Analyst
fanvue
• Diagnose and recover declined transactions by analysing decline codes, retry logic, and timing across acquirers • Build and optimise intelligent routing rules based on card type, user behaviour, spend value, and platform activity • Map per-transaction COGS across every processor, gateway, FX fee, scheme fee, refund, and chargeback, then reduce it • Own daily reconciliation alongside Finance, identifying and closing gaps across multiple acquirer data formats • Diagnose MIT/renewal auth failures and systematically improve renewal success rates • Identify friction and drop-off in the payment journey and flag findings to Product and Engineering • Build and maintain a live payments KPI dashboard covering auth rates, decline breakdowns, cost per transaction, chargeback ratios, and retry uplift
Job Requirements
- Deep experience in high-risk payments (multi-acquirer setups)
- SQL-proficient and self-sufficient
- Comfortable working with messy, inconsistent data from multiple acquirers
- Able to form a hypothesis, run an experiment, read the outcome, and adjust
- A communicator who can take complex data findings and share clear recommendations
- Self-starting on a clean sheet, able to build structure and cadence
Benefits
- Competitive salary
- Ownership from day one
- Fast-moving team with real autonomy
- Direct line of sight to outcomes and visible impact
- AI-native working environment
- Access to gyms, studios, wellbeing partners, and premium wellbeing apps
- Recognised in the Sunday Times Best Places to Work, two years running
- Winner of an International Business award for fastest-growing company
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