Hilton Miami Downtown

• Oversee and audit benefits transactions (enrollments, life events, terminations) processed through Workday. • Assist in the administration of employee benefit programs such as medical, dental, vision life insurance, disability, voluntary benefits, and wellness initiatives. • Own monthly carrier billing reconciliation and payment, including discrepancy identification and resolution. • Build and maintain benefits reporting. • Partner with HRIS to validate benefit system configuration and troubleshoot problems, within the Workday platform. • Partner closely with Human Resources to ensure consistent administration and application of benefits processes across all locations. • Collaborate with Human Resources to ensure accurate communication, reporting and resolution of employee benefits matters. • Support open enrollment execution, including system validation and reporting. • Serve as the day-to-day primary contact for carriers including COBRA vendors. • Respond to employee questions regarding benefit plans, eligibility, and claims. • Partner with Human Resources Business Partners to support benefits processes across locations. • Ensure consistent administration of the benefits program across multi-state and Bahamas population. • Ensure operational compliance with ERISA, ACA, COBRA, and HIPAA requirements. • Audit and validate eligibility and enrollment data used for ACA reporting. • Oversee COBRA administration accuracy, including qualifying event tracking and notice timelines. • Support the Form 5500 data preparation and audit requests as applicable. • Maintain documentation and audit trails for all benefits processes. • Monitor multi-state compliance requirements and coordinate with vendors as needed.