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Director, Machine Learning – Platform
Location
United States
Posted
131 days ago
Salary
$280K - $350K / year
Seniority
Lead
Job Description
Director, Machine Learning – Platform
Flex
• Own the end-to-end machine learning platform, including model development workflows, training, deployment, monitoring, retraining, and lifecycle management. • Define and execute the roadmap for scalable ML infrastructure supporting both real-time and batch use cases. • Lead applied machine learning initiatives supporting compliance and customer success, including areas such as: • Compliance monitoring, alerting, and investigation support • Customer success automation, prioritization, and insight generation • Internal operational tooling and responsible AI adoption • Partner with cross-functional stakeholders to translate complex business, customer, and regulatory problems into production ML solutions. • Build, mentor, and scale a small team of ML engineers and applied scientists, operating as a player-coach when needed.
Job Requirements
- 10+ years of experience in machine learning, data science, or related engineering roles, with leadership experience.
- Excellent communication skills and experience influencing senior stakeholders.
- Proven experience building and operating production ML systems and platforms.
- Background in fintech, financial services, payments, lending, or other regulated industries.
- Strong technical judgment and ability to balance innovation with operational excellence.
Benefits
- Competitive medical, dental, and vision available from Day 1
- Company equity
- 401(k) plan with company match (our company match kicks off at the beginning of 2026)
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program
- Free Flex subscription
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