Role Description We are seeking an Accounts Support Assistant to join a growing finance team supporting an Australian-based operation. This role is primarily focused on accounts receivable, debt collection, and payment processing. The successful candidate will work closely with customers to follow up on outstanding invoices, maintain accurate records, and ensure timely collection of payments. This is an excellent opportunity for someone who is confident communicating with customers, enjoys building professional relationships, and has a strong attention to detail. Key Responsibilities: - Follow up on overdue invoices via phone, email, and other communication channels - Contact customers professionally to secure payment commitments and resolve account queries - Process customer payments and allocate receipts accurately within internal systems - Maintain up-to-date customer account records - Assist with accounts receivable administration and reporting - Reconcile payment information and support delivery and invoice verification activities - Escalate unresolved payment issues when required - Collaborate with internal teams to ensure accurate customer billing and account management - Perform general finance and administrative support duties as needed Qualifications - Previous experience in Accounts Receivable, Collections, Credit Control, or a similar accounting support role - Confident making outbound calls and following up with customers regarding payments - Strong spoken and written English communication skills - Professional, courteous, and customer-focused approach - Good understanding of accounting and bookkeeping principles - Experience using accounting, ERP, or finance systems - Strong attention to detail and organizational skills - Ability to work independently and manage multiple priorities Requirements - Experience supporting Australian businesses (Nice to Have) - Exposure to wholesale, distribution, logistics, or FMCG environments (Nice to Have) - Familiarity with invoice reconciliation and payment allocation processes (Nice to Have) Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description We are looking for a highly organised, tech-savvy, and systems-minded professional who thrives on building systems, solving operational challenges, and improving the way teams work. This is not a traditional administrative support role focused solely on scheduling and data entry. Instead, you'll become a key operational resource responsible for: - Improving workflows - Documenting processes - Supporting system adoption - Helping implement new technologies and AI-driven solutions across multiple departments Initially, the role will focus heavily on reviewing, building, and optimising systems, processes, and workflows across the organisation. Over time, as those systems mature, the role will evolve into maintaining and enhancing those systems, supporting staff adoption, and contributing to operational projects, research initiatives, and cross-functional business improvements. The ideal candidate is naturally curious, enjoys learning new technologies independently, and can identify opportunities to improve efficiency without waiting for direction. Success in this role will come from being adaptable, proactive, and comfortable working across a variety of operational, administrative, and project-based activities. Qualifications - Minimum 3–5 years of remote work experience in an administrative, operations, systems, or project support role - Demonstrated systems thinking with the ability to analyse inefficiencies and design practical solutions - Strong adaptability and ability to manage evolving responsibilities in a dynamic environment - Experience supporting operational projects, change initiatives, or business improvement programs is highly desirable - Comfortable training and supporting end users with varying levels of technical confidence - Demonstrated ability to work effectively across multiple teams and stakeholder groups - Strong technical aptitude and confidence in learning new software independently - Experience working with Microsoft 365 applications, particularly SharePoint, OneDrive, Teams, and Excel - Proven ability to build, improve, and document business processes and workflows - Strong problem-solving and analytical thinking skills - Excellent organisational skills and attention to detail - Ability to manage multiple projects and priorities simultaneously - Strong written and verbal English communication skills - Experience working autonomously in a remote environment - Ability to create clear documentation, process maps, and training materials - Proactive mindset with a genuine interest in improving systems and operations - Comfortable exploring and implementing AI tools to improve efficiency and productivity Requirements - Experience with Planning Center Online, Brushfire, or similar CRM/event management platforms - Exposure to workflow automation tools such as Zapier, Make, Power Automate, or similar platforms - Experience supporting community, not-for-profit, membership-based, or service-oriented organisations - Project coordination or operations support experience - Experience implementing AI-assisted workflows or knowledge management systems - Familiarity with data reporting, dashboards, and process optimisation methodologies Growth & Evolution of the Role This role is intentionally designed to evolve over time. Initially, the successful candidate will spend significant time reviewing, improving, documenting, and implementing systems and workflows across the organisation. As these foundations become established, the focus will gradually shift towards maintaining those systems, supporting staff adoption, contributing to strategic projects, and assisting leadership with broader operational initiatives. The organisation is seeking someone who enjoys variety, continuous improvement, and the opportunity to grow alongside the business. Candidates who are excited by change, innovation, and solving new challenges will thrive in this environment. Work Arrangement & Expectations This is a remote role that will be set up via an Employer of Record (EOR) service. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile

Role Description We're looking for a highly organized and reliable Remote Administrative Coordinator to provide administrative support, manage workflows, and ensure smooth day-to-day operations for clients and the team. This fully remote role is ideal for someone who enjoys organization, clear communication, and keeping multiple moving parts on track. This position is perfect for self-motivated individuals who can work independently while using established systems, training, and tools provided. - Manage client communications, documentation, and records - Coordinate schedules, appointments, and follow-ups - Support administrative workflows and ensure deadlines are met - Maintain accurate records and track important details - Provide professional, friendly support to clients and team members - Assist with process improvements and internal system updates Qualifications - Strong organizational and communication skills - Experience in administrative support, customer service, or coordination (preferred but not required) - Ability to work independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Comfortable learning and using digital tools and workflows - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Opportunities for long-term growth within a supportive team

Role Description Do you thrive in organized environments, enjoy helping others, and take pride in creating seamless experiences behind the scenes? We're currently seeking detail-oriented, reliable individuals to support clients by coordinating plans, managing logistics, and ensuring everything runs smoothly from start to finish. This is a fully remote opportunity designed for individuals who value flexibility, independence, and the ability to grow within a supportive, professional environment. No prior industry experience is required — comprehensive training and ongoing support are provided. - Connect with clients to understand their preferences, needs, and expectations - Coordinate schedules, confirmations, and key details with accuracy - Provide clear, timely, and professional communication throughout the process - Manage logistics to ensure a smooth and stress-free client experience - Maintain organization while handling multiple moving parts Qualifications - Strong communication skills and a client-first mindset - Highly organized with strong attention to detail - Self-motivated and comfortable working independently - Tech-comfortable (email, apps, online platforms) - Positive, reliable, and eager to learn - Experience in customer service, coordination, or planning is a plus, but not required. Benefits - 100% Remote — work from anywhere - Flexible schedule — built around your lifestyle - Structured training + ongoing mentorship - Growth opportunities based on performance - Collaborative, supportive team environment Location Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Australia, LATAM, or Spain What to Expect Next Selected applicants will be invited to a brief, professional information session where we'll walk you through: - A closer look at the role and day-to-day responsibilities - Compensation structure and earning potential - Training, tools, and ongoing support - Next steps and how to get started This session is designed to give you a clear understanding of the opportunity and allow you to ask any questions before moving forward. Apply to Learn More If you're looking for a flexible, remote opportunity where you can develop valuable skills while supporting clients and creating meaningful experiences — we'd love to connect.