Title: Program Manager (Costa Rica) Location: 5301 Southwest Parkway Suite 200 Austin, TX Job Description: Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Job Description: The Program Manager is responsible for advising, converting, and supporting students participating in WorldStrides Higher Education programs throughout a specific region. Program Managers guide students from application through departure, ensuring a smooth, informed, and supportive journey to studying abroad. The role includes ongoing communication with students, families, and U.S. university partners. Our team believes deeply in the power of international education and brings that enthusiasm to every student interaction. Responsibilities - Student Advising & Case Management - Provide high‑quality advising from application through program departure using established best practices. - Maintain proactive communication via phone, email, and virtual meetings. - Review and determine eligibility of student applications for designated program locations. - Advise students on academics, course registration, host university expectations, housing, visas, budgeting, cultural preparation, and program logistics. Program Operations - Review course selection forms, academic documentation, and placement exams; manage accurate and highly-detailed course information. - Manage and update pre-departure orientations for assigned locations. - Prepare Arrival Guides and all pre‑departure materials for each student cohort. - Support visa advising for destinations, in coordination with internal teams. - Track acceptance timelines, enrollment metrics, and withdrawals; use these insights to inform best practices. Stakeholder Communication - Communicate professionally with families and U.S. university partners regarding program details, expectations, and processes. - Respond to on‑site incident reports in collaboration with regional teams and other internal stakeholders. - Participate in the program-wide on‑call rotation approximately once per year. Program Improvement & Team Collaboration - Review program evaluations and work with the Team Lead on improvements. - Support emerging projects, new program locations, and evolving responsibilities driven by enrollment trends. - Optional domestic travel to support recruitment efforts and pre‑departure orientations at U.S. universities. Qualifications - Bachelor’s degree. - 1–3 years of professional experience preferred. - Strong interest in international education and student development. - Excellent written and oral communication skills, including strong phone presence. - Demonstrated critical thinking and ability to work calmly under pressure. - Detail‑oriented with strong time‑management and organizational skills. - Ability to work both independently and collaboratively. - Willingness to take on responsibilities beyond core tasks as needed. - Ability to lift up to 30 lbs (e.g., recruitment materials). - Valid passport in the even international program support is needed. - Friendly, positive, service-oriented approach to student support. - Experience living, studying, or working abroad - Previous experience in student advising, customer service, or administrative roles. - Strong intercultural communication skills in a professional context. Work Perks - Fun & driven environment. - Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match. - 10 paid floating corporate holidays, 1 paid volunteer day & up to 25 accrued PTO days to start – accrue up to 28 over 3 years, up to 4 mental health days per year, and 5 bereavement days. - Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually. - Opportunities for paid and discounted travel. - Flexible work schedule providing on-site, remote, and virtual office opportunities. - Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council. - Fitness Center and café onsite at select locations. - Employee Assistance Program (EAP) - Paid Parental, Caregiver, and Disability leave. - Team Member Discount Program WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability. As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Description This role will lead the planning and execution of complex technical projects, ensuring alignment with strategic goals and successful product launches. You will be responsible for proactively identifying and mitigating risks, managing dependencies across teams, and driving initiatives from conception to completion. Success in this position hinges on your ability to navigate ambiguity, foster strong partnerships, and communicate effectively with stakeholders at all levels. Key Responsibilities - Orchestrate engineering deliverables for major product launches. - Proactively manage technical dependencies and project timelines. - Identify, quantify, and mitigate project risks and opportunities. - Develop and implement efficient processes in nascent environments. - Communicate project status and drive accountability with leadership. Qualifications - Proven ability to drive complex initiatives to completion. - Exceptional written and verbal communication skills. - Demonstrated experience managing cross-functional technical projects. - The ideal candidate will possess a strong understanding of technology organizations and their operational cadences. Requirements - Primary Skills: Project Planning (advanced), Risk Management (advanced), Cross-functional Collaboration (advanced), Communication (advanced), Process Development (advanced) - Contract Type: W2 - Duration: 12+ Months - Location: Remote - Pay Range: $50 - $55 per hour on W2 Company Description Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. - Most recently recognized as Stevie Employer of the Year 2025. - SIA Best Staffing Firm to work for 2025. - Inc 5000 Best Workspaces in US (2025 & 2024). - Glassdoor's Best Places to Work (2023 & 2022). As a talent solutions provider for Fortune 100 organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Role Description At Geseron Employment Consulting (GEC) Ltd., we are seeking an experienced and dynamic Vocational Supports Program Coordinator to oversee multiple divisions, including programs within Vocational Rehabilitation. - Serve as the primary point of contact for external relationship management with referral sources, including responding to inquiries, resolving issues, providing updates, and closure reports. - Act as a key internal resource to support quality service delivery and strong program performance with internal team members and external stakeholders. - Responsibility for ensuring accurate documentation, service timelines, and performance metrics are met. - Proactively identify and pursue opportunities to inform referral sources about division services that may be of value to clients. - Collaborate with internal leadership teams to support and advance division program goals. - Monitor and evaluate program and initiative outcomes and performance, serving as a point of accountability for reporting updates and insights to senior leadership. Qualifications - Comprehensive knowledge and experience in the vocational rehabilitation industry, including VR technical reporting standards and documentation requirements. - Demonstrated experience preparing, reviewing, and managing vocational rehabilitation technical reports for funders, insurers, or government stakeholders, including TSA (Transferable Skills Analysis), LMR (Labour Market Research/Report), and other assessment/reports evaluating employability, career potential, or vocational readiness. - Experience working with diverse populations, including individuals with disabilities, complex barriers to employment, and military-affiliated populations, such as Canadian Armed Forces (CAF) members and veterans. - Exceptional communication and organizational skills. - Ability to oversee several divisions and programs effectively. - Reliable and consistent with the ability to work with minimal supervision. - Detail-oriented and deadline driven, with strong quality assurance skills. - Computer or laptop with proof of antivirus software. - High-speed internet connection. - Familiarity with Microsoft office applications. - Ability to work with technology and multiple systems/platforms. - Criminal record check. Requirements - Relevant post-secondary education such as diploma or degree in Career Development, Human Services, Education, Counselling, Vocational Rehabilitation, or a related field. - Relevant certifications or designations in a specialized industry, such as: - Career Professionals of Canada - CPC (Certified Career Development Practitioner-CCDP) - Vocational Rehabilitation Association of Canada – VRAC (Registered Rehabilitation Professional - RRP, Registered Vocational Professional – RVP) - Canadian Society of Professionals in Disability Management – CSPDM (Certified Disability Management Professional – CDMP, Certified Return to Work Coordinator - CRTWC) - College of Vocational Rehabilitation Professionals – CVRP (Return to Work Disability Managers - RTWDM, Certified Vocational Rehabilitation Professional – CVRP) - Minimum three (3) to five (5) years of experience in a specialized industry such as vocational rehabilitation or employment services including hands-on experience with VR technical reporting. - Minimum two (2) years of experience in a supervisory, team leader, or program coordinator role. - A combination of equivalent education, training, and experience may be considered. If relying upon equivalency, ensure this is clearly identified within your resume. Benefits - From $30 per hour. The Successful Applicant Must: - Handle responsibility - Learn quickly - Set and work toward goals - Follow instructions - Maintain high standards - Analyze and interpret details - Listen actively to others - Manage time efficiently - Demonstrate self-confidence - Be resourceful and solution-focused - Motivate and encourage others - Pay close attention to detail - Be patient and empathetic - Work consistently and reliably - Work independently with minimal supervision - Perform well under pressure - Maintain accurate documentation and records - Demonstrate professional judgment and discretion The Successful Applicant Must Not: - Communicate ineffectively with others - Ignore timelines - Perform inconsistently - Be unreliable - Be resistant to feedback or unwilling to adapt - Be a poor listener - Be slow to respond to client or team needs - Be unwilling or unable to work collaboratively - Miss or avoid scheduled client interactions - Disregard established processes or reporting requirements - Allow personal distractions to interfere with work - Show lack of initiative or motivation - Be disorganized or frequently unprepared - Fail to maintain client confidentiality or professional boundaries - Overlook documentation accuracy or reporting standards

• Control program requirements, scope, and change management issues • Determine, monitor, and review all program economics to include costs, operational budgets, staffing requirements, resources, and risk • Ensure adherence to legally binding requirements • Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking programs through integration of various project management tools • Manage program forecast projections to both client and internally within Red Hat • Work with management on program proposals, bids, contracts, estimates, and schedules and contribute to project estimation process • Plan, schedule, monitor, and report on activities related to the program, including subcontractor monitoring • Establish appropriate metrics for measuring key program criteria • Develop project control and reporting procedures and manage changes in operational plan • Undertake status review meetings among program team members and clients • Integrate and use specific industry PM and technical delivery methodologies (e.g. PM methodologies based on Agile, Red Hat Services Project Management Methodology, Systems/Software Development, Product Development) • Assist in the training of the project team on application of appropriate procedures and motivate team members to accomplish project goals, meet established schedules and resolve technical and operational issues • Maintain awareness on emerging technologies and Project Management techniques • Travel to work alongside regional accounts and service provider partners in person