Title: Field Operations Support Assistant (part-time) Location: Mission Hills United States Job Description: Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES - Prepares death certificates, prayer cards and related documents - Completes required permits and or certificates - Prepares and processes Veteran's Paperwork - Prepares marker monument placement paperwork - Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules - Prepares and distributes daily schedules, reports, and documents - Receives and processes payments and contracts - Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers - Orders office supplies - Oversees the processing of installation orders to grounds and maintenance departments - Processes accounts payable transactions - Assists with the preparation of obituaries - Assists Location Management, Sales, Family Service Counselors and payroll as needed - Acts as backup to Receptionist - Greets family members and friends - Communicates client family's needs promptly and accurately to the appropriate staff member - Conveys a sense of concern and empathy with client family members at all times - Responds to customer inquiries via telephone, internet and in person - Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education - High School or equivalent Experience - 1 - 2 years of experience in an office clerical or customer service capacity required - Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities - Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience - MS Office Suite experience preferred - Basic mathematics skills required - Good verbal and written communication skills - Strong organizational skills and detail oriented - High level of compassion and integrity - Ability to maintain confidentiality Compensation: Salary: $18.50/hr. Benefits: MedicalDentalVisionFlexible Spending Accounts (health care and dependent care) Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

• Manage the REO property preservation process for reverse mortgages, following all company procedures and legal guidelines. • Coordinate and oversee timely completion of property inspections to identify any safety hazards or maintenance needs. • Secure vacant properties to prevent unauthorized access and vandalism. • Oversee property clean-out and debris removal. • Manage lawn maintenance, including grass cutting and landscaping, to maintain curb appeal and prevent code violations. • Coordinate winterization services to protect vacant properties from weather damage during cold seasons. • Ensure completion of other life safety and preservation measures as needed (e.g., board-up services, plumbing shut-off). • Track and document all preservation activities for each property. • Collaborate with asset managers other departments to ensure a smooth transition when properties are ready for listing and sale. • Maintain accurate and complete records for all REO properties under your purview.

• Account Management to include serving as the primary liaison between company and client • Team Management to ensure team is meeting contractual obligations • Business Development by partnering with New Business Development in customizing capabilities presentations • Training and Mentoring by leading training sessions and mentoring managers • Financial Accountability managing monthly budget and expenses • Quality and Compliance to ensure tracking of quality and program compliance • Organizational leadership to support company initiatives

Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.