Title: Case Manager Registered Nurse remote type Remote locations NC - Work from home time type Full time job requisition id R0928275 Job Description: We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Case Manager RN role is telework/hybrid and applicant must live in the state of North Carolina. Normal Working Hours: Monday through Friday 9:00am – 5:30pm EST. Occasional evening, weekend, and holiday shifts per the needs of the team. 0-10% travel possible including but not limited to travel to the High Point office for customer meetings. The RN Case Manager is responsible for telephonically assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness. RN Case Manager: – Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness through integration. – Through the use of clinical tools and information/data review, conducts an evaluation of member’s needs and benefit plan eligibility and facilitates integrative functions as well as smooth transition to Aetna programs and plans. – Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. – Assessments take into account information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality. – Reviews prior claims to address potential impact on current case management and eligibility. – Assessments include the member’s level of work capacity and related restrictions/limitations. – Using a holistic approach assess the need for a referral to clinical resources for assistance in determining functionality. – Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management. – Utilizes case management processes in compliance with regulatory and company policies and procedures. – Utilizes interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation. Required Qualifications -Must have an active and unrestricted RN license in the state of North Carolina. -Multiple State RN licensure is welcomed but not required. If chosen must be willing and able to obtain multiple state RN licensure after hire (expenses paid for by company) -2+ years of clinical experience as an RN -All clinical experience will be considered, such as Emergency Department, Home Health, Hospice, Operating Room, ICU, NICU, Telemetry, Medical / Surgical, Orthopedics, Long Term Care, and Infusion nursing. Preferred Qualifications -Certified Case Manager (CCM) certification -3+ years’ experience with Microsoft Office Suite -Case Management in an integrated model -Discharge Planning experience -Managed care experience -BSN Education -Associates Degree in Nursing Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Title: Area Manager Location: Boston United States Job Description: Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Supervises and administers the housekeeping program to maintain the hospital environment in a sanitary, attractive, and orderly condition. Does this position require Patient Care? No Essential Functions Establish standards and work procedures for housekeeping staff in accordance with hospital policies Plan work schedules and assign staff to ensure adequate coverage across all hospital areas Train and supervise housekeeping personnel Inspect and evaluate the physical condition of the hospital; recommend repairs, equipment relocation, and space adjustments to improve sanitation, appearance, and efficiency Identify and report unsafe conditions Evaluate and recommend new housekeeping supplies and equipment Prepare budgets, reports, and administrative documentation Manage inventory of housekeeping supplies and equipment; select and requisition replacements as needed Qualifications Schedule: 9:00 PM - 6:30 AM Days: Friday - Saturday (overnight) Status: Part-Time Education Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Experience Experience working with the cleaning equipment and chemicals used in hospitals and healthcare centers 5-7 years preferred and Experience in a supervisory role 2-3 years preferred Knowledge, Skills and Abilities - Knowledge of principles and practices of municipal government administration, operations, and management; methods and techniques of research and report presentation. - Knowledge of State and federally mandated laws, guidelines, and regulations regarding solid waste management. - Ability to analyze and interpret technical and numerical information. - Ability to observe and solve operational and technical problems. - Ability to develop policies and procedures. - Ability to understand and interpret complex rules and procedures; research, analyze, and recommend solutions to administrative and other management problems. - Ability to analyze budgets, reports, and various proposals. - Ability to determine an effective method of research. - Ability to establish and maintain effective working relationships with those contacted in the performance of required duties. Additional Job Details (if applicable) Remote Type Onsite Work Location 66 Blossom Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Night (United States of America) Pay Range $70,990.40 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• Present the o9 platform through story-telling and positioning of o9 Solutions as a trusted business partner that will elevate the business’ current practices and create efficiencies in complex use-cases • Participate in client discovery sessions to better understand client challenges, bottlenecks and value leakage analysis to tailor demo to complex and targeted scenarios • Partner with the industry solution and account executive team to better understand and talk to the industry and target company challenges inside-out • Oversee the creation and execution of specific demonstrations and proof of concepts • Exercise creativity and business acumen in designing practical solutions to meet client needs • Work with global sales and manage the RFP creation/discovery/platform demonstration building process in light of the strategic priorities • Utilize industry demos as a starting point and architect desired incremental workflows in the o9 platform, as per the specific customer and industry needs • Use and modify existing business impact and profitability models to construct ROI message in proposals • Ensure a strong technical fit in the SaaS and technical offerings to the client’s analytical needs • Document and transition deal knowledge to help ensure a successful transition to the implementation team for all winning proposals

Role Description We are looking for a Quality Manager with a proven ability to deliver results and lead long term strategic initiatives to innovate our global operation. This position is a multi-faceted role requiring the ability to balance strategy and execution. This role requires working with globally distributed teams primarily focusing on its own country of responsibility to resolve some of the biggest quality defects the organization faces. Cross-team coordination, project management, executive presentation skills, and proven track record of delivering results are essential. In this role, you will heavily focus on Country-wise concessions reduction, and drive initiatives to reduce Delivery failures and acting as a liaison between product, tech and business team to launch new features, working in close collaboration with AMZL, commercial carriers, support teams, and operators, piloting new launches and processes, leading the way in developing the future of our pick up services. Key job responsibilities - Own and execute on opportunities for improving quality and customer experience — including driver delivery processes and counter associate operations — and reducing customer attrition through data analysis across the assigned Pick-up Point network - Lead strategic projects with both local and worldwide scope, including new product and feature launches, process improvements, and geographic expansion within the EU region - Partner with the global Quality Management function and worldwide teams to innovate on behalf of the business, develop best practices, and ensure learnings are scaled globally - Drive strategic engagement with internal and external partners, both locally and across international stakeholders in different time zones and geographies - Own and contribute to regular reporting on business performance (WBR/MBR/QBR) at both local and worldwide level - Champion and lead a culture receptive and adaptable to business change, influencing both local and global teams - Manage end-to-end quality processes for Amazon PARP Pick-up Point products, ensuring alignment with worldwide quality standards and governance frameworks - Drive continuous improvement projects in installation, maintenance, and operational processes across the network - Monitor and manage performance of service providers — including installation and maintenance partners and internet service providers — escalating issues as needed to local and global leadership - Identify through analysis and execute on opportunities to improve customer experience and performance, sharing insights and recommendations with the worldwide Quality team to drive global impact Qualifications - Experience using Microsoft Excel to manipulate and analyze data - Experience with SQL - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience in business-process design or equivalent - Experience presenting to senior leadership - Experience in quality or customer-facing role - Bachelor's degree, or MS degree - Experience using Salesforce (or other CRM tool) or BI tools - Experience working within a high-growth, technology company - MBA Company Description Amazon opened its virtual doors in 1995 and strives to be the world’s most customer centric company, where customers can find and discover anything they might want to buy online. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( link ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit link for more information.