Technical Product Trainer- Senior
Location
Mexico
Posted
2 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Technical Product Trainer- Senior
Cummins Inc.
Role Description Creates, adapts, and delivers Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) programs for the sales function, ensuring alignment with business needs across the Mexico and Central America region. In this role, you will make an impact in the following ways: - Design and develop training and technical education materials. - Define and structure training programs for Mexico and Central America based on business needs products: manual and automated transmissions, clutch, SR4 diagnostic tool and powertrain familiarization. - Establish and manage processes for participant registration, payment, and billing. - Coordinate session logistics, including tools, materials, and execution requirements. - Support sales and service teams with specific training needs and requests. - Deliver both in-person and virtual training sessions. - Collaborate with internal teams to update and improve training content. - Evaluate participant knowledge before and after training sessions. - Implement satisfaction surveys, analyze results, and generate improvement insights. - Define and assess participant profiles for each training program. Qualifications - Technical experience in manual and automated transmissions, clutch, SR4 diagnostic tool or/and powertrain familiarization. - Solid experience in diagnostics and problem resolutions. - Preferred candidate locations include San Luis Potos, Monterrey, Guadalajara or Mexico City. - Availability to travel nationally and internationally 80% of the time. Requirements - Experience in a Service or Technical Support area. - Passion for Mechanics and Auto Truck Industry. - Basic to Intermediate English Level. - Passion to share knowledge and work experience. - Sales products through the best in class teaching services. Company Description Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
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