Role Description Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified’s clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations. What You’ll Do - Meet or exceed top line revenue and profitability targets for sales territory/portfolio. - Create account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals. - Secure new sales opportunities in target markets/portfolios. Establish strategic deals and leads with a solutions-based sales methodology. - Ensure sales standards are met by building strong industry relationships within targeted customers. Utilize a deep understanding of customer technology applications. - Develop annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Report and forecast achievements to goals on a monthly and quarterly basis. - Drive opportunities that include cross selling of other Business Units products and services. Remain up to date on technology changes within the industry to identify areas of opportunity. - Maintain a strong working knowledge of solution offerings and technology changes within the industry. - Work closely with internal partners and stakeholders acting as the team leader for Diversified’s delivery of proposals for client RFP opportunities. Function as the lead customer relationship manager for accounts. - Understand and identify buyer motivations and requirements across various Business Units and levels of the organization. - Research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives. - Travel to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations. Non-Essential Functions - All other duties as assigned. Qualifications - 3+ years of outside sales. - 2+ years of AV industry experience, preferred. - Solution selling experience preferred. Skills - Experience working with CRM platforms. Sales Logic knowledge is a plus. - Good working knowledge of MS Office. Competencies - Excellent verbal and written communication skills. - Highly accountable and performance driven with a high level of integrity. - Strong problem-solving ability and analytical acumen. - Highly adaptable and high sense of urgency. - Organization, time management and an entrepreneurial mindset. - Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation. Work Environment - This position will travel 20% of time. - Must be able to remain in a stationary position for 50% of the time. - Occasionally will ascend/descend a ladder to service or install equipment. - Must be able to lift 20 lbs. on a frequent basis. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits. - Basic Life, AD&D. - Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

• Serás responsable de generar nuevas oportunidades de negocio , prospectar clientes, brindar asesoría y cerrar negociaciones para alcanzar y superar los objetivos del área. • Prospectar y dar seguimiento a la cartera PyME. • Atraer clientes nuevos y calificados. • Gestionar el pipeline y la cartera vencida. • Armar y dar seguimiento a expedientes de clientes. • Presentar casos de clientes ante el comité en conjunto con el equipo de Crédito. • Asegurar el seguimiento post-venta para verificar la correcta aplicación de pagos.

Role Description The Solution Executive role will be responsible for successfully aligning and selling the HealthStream Learning & Performance product suite to meet or exceed sales quota within a specific geographic territory. This individual will have ultimate responsibility for many elements of the sales process, including: - Market segmentation - Prospecting - Qualifying - Positioning - Demonstrations - Solution expertise - Presentations - Objection handling - Contract negotiations through sale closure - Providing leadership for other team members Key Responsibilities - Adhere to all HealthStream security policies, procedures, and assigned training. - Identify and Qualify Opportunities for both existing clients and new prospects: - Align HealthStream Learning & Performance solutions with prospect/client initiatives - Develop deep customer knowledge and relationships - Identify funding source - Secure executive team sponsorship - Resolve obstacles - Design take out opportunities - Demonstrate, Propose, and Present: - Demonstrate HealthStream Learning & Performance solutions to key stakeholders - Present compelling value proposition - Develop comprehensive and innovative proposals - Answer questions - Build ROI / business case - Follow up promptly and professionally - Support RFP process: - Lead proposal teams - Support quality RFI/FRP response strategy - Secure references - Handle pricing strategy - Negotiate and Close Business: - Create and submit contracts - Negotiate contract terms - Secure commitment and signature - Process contracts in the contract management system - Effectively transition clients to the implementation phase - Territory Planning and Pipeline Management: - Develop and update territory plans - Manage pipeline in CRM system - Support sales leadership in strategy formulation - Present plans/pipeline to sales leadership effectively and succinctly - Contribute to the HealthStream Sales Community: - Develop and share best practices and leverageable materials - Facilitate internal discussions - Collaborate with other sales team members - Support efforts by the Sales Operations (SAO) - Undertake Personal and Professional Development Opportunities: - Develop and maintain outstanding product knowledge - Build deep expertise in healthcare trends related to Learning & Performance - Enhance skills and abilities such as communication, presentation, negotiations, and teamwork - Value Added Member of Broader HealthStream Community: - Work cross-functionally with Marketing, Product, and Project Managers - Create value-added customer solutions aligned with our vision, business principles, and values - Challenger Selling Mindset: - Assist clients with their strategic initiatives by challenging them to think differently - Target Audience: - Understand the needs of stakeholders and target leadership within the C-Suite, Human Resources, Clinical, Risk Management, Education, and others Qualifications - Excellent customer service and communication skills (both verbal and written) - Ability to quickly develop relationships, ranging from the “C” suite to departmental directors to end users - High level of integrity and professionalism, properly setting expectations - Comfortable working independently in an empowering, fast-paced, results-oriented culture - Bachelor’s degree in a related area - Sales experience with a track record of at least 3-5 years of superior sales performance in highly competitive environments, preferably within the healthcare industry - Leadership qualities to serve as a team player, willing to take responsibility and accountability - Ability to travel up to 20% Requirements - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form - Supervise and lead other team members within assigned territory - Ability to communicate well with all levels of personnel Benefits - Medical, Dental and Vision insurance - Paid Time Off - Parental Leave - 401k and Roth - Flexible Spending Account - Health Savings Account - Life Insurance - Short- and Long-Term Disability - Medical Bridge Insurance - Critical Illness Insurance - Accident Insurance - Identity Protection - Legal Protection - Pet Insurance - Employee Assistance Program - Fitness Reimbursement

Role Description We are seeking refined, detail-driven individuals to support a high-touch client experience by managing logistics, coordinating schedules, and ensuring every detail is executed flawlessly. This fully remote opportunity is ideal for those who take pride in delivering seamless, elevated service while working independently. No prior experience is required; however, a strong sense of organization, discretion, and client care is essential. Comprehensive training and ongoing support are provided. As a Client Experience Coordinator, you will play a key role in ensuring every client interaction is smooth, polished, and thoughtfully managed from beginning to end. - Provide attentive, personalized communication tailored to each client - Oversee scheduling, confirmations, and detailed coordination with accuracy - Anticipate client needs and proactively ensure all elements are in place - Maintain clear, timely updates throughout the entire process - Deliver a seamless, high-standard experience from initial planning to completion Qualifications - Exceptional attention to detail and organizational ability - Strong, polished communication skills - Ability to manage responsibilities independently with professionalism - Tech-savvy and comfortable navigating digital tools and systems - A proactive mindset with a solutions-oriented approach - A natural ability to create a calm, seamless experience for others Requirements - This role is especially well-suited for individuals who appreciate flexibility without compromising professionalism, including: - Stay-at-home parents seeking a polished, remote career path - Military spouses - Professionals transitioning into a more flexible, client-focused role - Individuals who value organization, discretion, and elevated service Benefits - Fully remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship - A collaborative, supportive team environment - Performance-based growth opportunities within a premium service space Location Requirement - Applicants must be authorized to work in: - United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply.