• Managing AI projects and ensuring timely delivery • Monitoring fixed project scope and maintaining effective client communication • Managing monthly settlements with clients and team members • Building and maintaining a healthy team culture through coaching, facilitation, and protecting the team from distractions • Overseeing project resource allocation • Defining and measuring metrics to track team progress, goals, and areas for improvement • Working effectively across multiple projects simultaneously, with exceptional context-switching skills • Helping with recruitment, onboarding, and offboarding processes • Handling contracts and clauses that form the basis of cooperation with clients

• Own the company's automation roadmap • Stand up and scale the AI Operations function • Stay close to the field by shadowing clinical and back-office teams • Refine and operationalize repeatable, scalable processes for capturing workflows • Lead data integrations across major EHRs • Evolve the automation stack to match the workflow • Stand up and maintain internal AI tooling • Lead scoping and execution with automation vendors • Partner closely with Engineering to align on integration patterns • Coach and develop the team on AI tools • Continue building a high-performing AI Ops team • Enforce rigorous documentation, monitoring, and change-management practices • Serve as a key conduit between operators, clinicians, and internal teams.

Role Description Staffing for Doctors is seeking a highly skilled Prior Authorization Specialist with experience using Modernizing Medicine (ModMed) software. In this role, you will be responsible for obtaining prior authorizations for various medical services, ensuring timely and accurate submissions to insurance carriers. Your experience with ModMed will be crucial in efficiently processing authorizations and managing communication with both medical providers and patients. - Process prior authorization requests using ModMed for a variety of medical services and procedures. - Verify patient eligibility and benefits through insurance portals and provide necessary documentation to support authorization requests. - Collaborate with healthcare providers to gather required clinical information and ensure all submissions are compliant. - Maintain accurate records of all authorizations, including approvals, denials, and follow-ups. - Communicate effectively with patients regarding their authorization status and insurance-related inquiries. - Keep track of pending requests and manage timelines to ensure timely responses from insurers. Qualifications - Minimum of 1-2 years of experience as a Prior Authorization Specialist is required. - Must have hands-on experience with ModMed software. - Strong understanding of insurance verification and medical billing processes. - Excellent verbal and written communication skills for effective patient and provider interactions. - Highly organized, detail-oriented, and able to manage multiple requests concurrently. - Ability to work independently and as part of a team in a fast-paced environment.

• Design, produce, and run internal hackathons • Build and own the Customer Developer Day program • Develop facilitation infrastructure for programs • Partner with stakeholders to identify interventions • Capture outcomes from engagements • Identify patterns across customer engagements • Be a credible technical presence with developers