• Interviewing, Training, and Onboarding new team members who can have an immediate impact once they get on the phones. • Reviewing calls, emails, accounts, and opportunities to identify areas for improvement. • Tracking key metrics across the funnel to proactively identify gaps that need to be corrected. • Creating coaching plans that give real time feedback to reps based on the metrics and qualitative reviews of performance that document focuses for improvement • Holding reps accountable to what drives results. • Communicating to your team and cross-functionally what is working, what can be improved, and what you are focusing on as you scale the team.

Role Description OneDigital | Resourcing Edge is looking for a Sales Development Representative to grow & maintain our sales funnel by identifying ideal prospects, enriching and validating contact data, and advancing leads to qualified opportunities. The SDR will own CRM hygiene in Zoho CRM and run consistent outreach using phone, email, LinkedIn, and personal drops (where possible), helping ensure our outreach is targeted, accurate, and timely. Primary Outcomes (What Success Looks Like) - A steady stream of qualified prospects added to the pipeline each week - Clean, accurate Zoho CRM records (contacts, accounts, notes, statuses, tasks) - Consistent advancement of leads through their defined stages - Qualified appointments booked with the correct people Work Style & Expectations - Self-directed: you don’t wait to be told what’s next - you find the next best action - Process-oriented: you create repeatable systems and checklists - Metrics-driven: you care about volume, quality, and conversion - not just “busy work” - Confidential and professional: you’ll handle sensitive contact and pipeline data Key Responsibilities - Funnel-Fill & Prospecting Support - Build and maintain targeted prospect lists based on our Ideal Client Profile (ICP) - Identify decision-makers (HR, Payroll, Operations leadership) and confirm they’re current - Research businesses and prioritize best-fit targets for outreach and in-person drops - Data Enrichment & Validation - Enrich accounts and contacts with missing fields (titles, emails, phone numbers, locations, employee count, etc.) - Validate data accuracy (correct addresses, correct office locations, company status, role confirmation) - Verify that the person we want to meet actually works in that office (not remote, not outdated) - Zoho CRM Ownership (Non-Negotiable) - Create/update leads, contacts, accounts, and deal records in Zoho CRM - Maintain clean pipeline stages, next steps, tasks, and follow-up dates - Log activities and ensure every lead has an owner, status, and next action - Campaign Execution (Zoho CRM/Campaigns) - Create, schedule, and send outbound campaigns (email sequences and/or light multi-touch) - Segment lists, manage suppression lists, and ensure compliance with best practices - Track performance metrics (open/reply rates, meeting conversions) and recommend adjustments - Coordinate follow-up workflows so no warm lead falls through the cracks - Qualified Appointment Setting - Book 30-minute initial meetings with prospects who have need and desire to learn more about Payroll Experts offerings - Send calendar invites and reminder cards (when applicable) - Complete secondary invite to sales rep with required prospect data - Ensure calendar alignment (may deal with multiple time zones), optimize drive time and appointment proximity for maximum efficiency Qualifications - 2+ years supporting sales teams, outbound prospecting, or CRM administration - Strong experience with Zoho CRM/Salesforce or competing CRM platform - Experience in B2B services/SaaS/HCM/payroll (helpful but not required) - Basic understanding of deliverability and list hygiene - Familiarity with mapping/routing tools (Google My Maps, Route planning apps, etc.) - Experience running outbound email campaigns Knowledge/Skills/Abilities - Excellent verbal communication with ability to follow scripts while sounding friendly and open - Tenacious “hunter” mentality with strong resiliency and ability to overcome objections - Excellent research skills (LinkedIn, company websites, directories, etc.) - Strong attention to detail and comfort cleaning/standardizing data - Clear written communication and follow-through (tasks get closed, not “left open”) Benefits - Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. - Some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. - Eligible employees receive health, wellbeing, retirement, and other financial benefits. - Paid time off and overtime pay for non-exempt employees. - Robust learning and development programs. - Reimbursement of job-related expenses per the company policy. - Employee perks and discounts.

Role Description OneDigital | Resourcing Edge is looking for a Sales Development Representative to grow & maintain our sales funnel by identifying ideal prospects, enriching and validating contact data, and advancing leads to qualified opportunities. The SDR will own CRM hygiene in Zoho CRM and run consistent outreach using phone, email, LinkedIn, and personal drops (where possible), helping ensure our outreach is targeted, accurate, and timely. Primary Outcomes (What Success Looks Like) - A steady stream of qualified prospects added to the pipeline each week - Clean, accurate Zoho CRM records (contacts, accounts, notes, statuses, tasks) - Consistent advancement of leads through their defined stages - Qualified appointments booked with the correct people Work Style & Expectations - Self-directed: you don’t wait to be told what’s next - you find the next best action - Process-oriented: you create repeatable systems and checklists - Metrics-driven: you care about volume, quality, and conversion - not just “busy work” - Confidential and professional: you’ll handle sensitive contact and pipeline data Key Responsibilities - Funnel-Fill & Prospecting Support - Build and maintain targeted prospect lists based on our Ideal Client Profile (ICP) - Identify decision-makers (HR, Payroll, Operations leadership) and confirm they’re current - Research businesses and prioritize best-fit targets for outreach and in-person drops - Data Enrichment & Validation - Enrich accounts and contacts with missing fields (titles, emails, phone numbers, locations, employee count, etc.) - Validate data accuracy (correct addresses, correct office locations, company status, role confirmation) - Verify that the person we want to meet actually works in that office (not remote, not outdated) - Zoho CRM Ownership (Non-Negotiable) - Create/update leads, contacts, accounts, and deal records in Zoho CRM - Maintain clean pipeline stages, next steps, tasks, and follow-up dates - Log activities and ensure every lead has an owner, status, and next action - Campaign Execution (Zoho CRM/Campaigns) - Create, schedule, and send outbound campaigns (email sequences and/or light multi-touch) - Segment lists, manage suppression lists, and ensure compliance with best practices - Track performance metrics (open/reply rates, meeting conversions) and recommend adjustments - Coordinate follow-up workflows so no warm lead falls through the cracks - Qualified Appointment Setting - Book 30-minute initial meetings with prospects who have need and desire to learn more about Payroll Experts offerings - Send calendar invites and reminder cards (when applicable) - Complete secondary invite to sales rep with required prospect data - Ensure calendar alignment (may deal with multiple time zones), optimize drive time and appointment proximity for maximum efficiency Qualifications - 2+ years supporting sales teams, outbound prospecting, or CRM administration - Strong experience with Zoho CRM/Salesforce or competing CRM platform - Experience in B2B services/SaaS/HCM/payroll (helpful but not required) - Basic understanding of deliverability and list hygiene - Familiarity with mapping/routing tools (Google My Maps, Route planning apps, etc.) - Experience running outbound email campaigns Knowledge/Skills/Abilities - Excellent verbal communication with ability to follow scripts while sounding friendly and open - Tenacious “hunter” mentality with strong resiliency and ability to overcome objections - Excellent research skills (LinkedIn, company websites, directories, etc.) - Strong attention to detail and comfort cleaning/standardizing data - Clear written communication and follow-through (tasks get closed, not “left open”) Benefits - Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. - Some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. - Eligible employees receive health, wellbeing, retirement, and other financial benefits. - Paid time off and overtime pay for non-exempt employees. - Robust learning and development programs. - Reimbursement of job-related expenses per the company policy. - Employee perks and discounts.

Role Description Are you motivated to break into the world of sales, eager to grow quickly, and ready to put in the work to build a meaningful career? Join our fast-paced and growing team as a Sales Development Representative (SDR). No extensive experience required - just a strong work ethic, a desire to learn, and a drive to succeed. As an SDR, you'll focus on: - Identifying potential customers and uncovering their needs - Gathering information and taking clear, detailed notes from your interactions - Cross-comparing customer needs with our offerings - Triage qualified leads to the appropriate Sales Representatives Most of your outreach will be through email, with some calls, face-to-face meetings, and occasional travel for trade shows. We offer a structured 60-day onboarding and training program designed to help you ramp up confidently and effectively. We're looking for someone with a growth mindset who is hungry to learn sales methodology and excited about increasing their earnings potential. If you're passionate about business-to-business sales or have an interest in national security, this role offers a unique opportunity to contribute and develop your skills. If you're ready to bring energy, grit, and a willingness to learn, we'd love to hear from you. Qualifications - 0-1 years of experience in sales, customer service, or a related field - Strong written and verbal communication skills - Self-motivated with the ability to learn and apply sales techniques - Comfortable conducting outreach via email, phone, and virtual or in-person meetings - Basic understanding of CRM systems (e.g., HubSpot, Salesforce) or willingness to learn Requirements - Experience in B2B environments or technology-related industries (optional/preferred) - Familiarity with SaaS or IT services (optional/preferred) - Exposure to LinkedIn prospecting or sales automation tools (optional/preferred) - Microsoft Fundamentals Certification (optional/preferred) - Understanding of sales pipelines and lead qualification processes (optional/preferred) Benefits - Excellent health benefits from BCBS - Ameritas dental benefits - VSP vision benefits - 401(k) with company matching - Unlimited mobile phone plan - 10 vacation days, 7 sick days - Bonuses and salary increase potential via our certifications plan Incentive Structure Salary + Commission. This is a Performance-Based Opportunity: As a Sales Development Representative (SDR), you'll have the opportunity to earn competitive commissions based on your performance. Our commission structure is designed to reward your success in driving leads and opportunities for our sales team. Performance is assessed every 90 days. Here's a breakdown of key metrics used to determine success in this role: - Sales qualified lead - Appointments set with the sales team - Opportunity Created - Appointment converted to opportunities - Closed/Won opportunities