• Drive Expansion Initiatives: Oversee and guide key growth projects from inception to successful completion, ensuring alignment with our ambitious international objectives. • Optimise Operations: Take charge of daily operational imperatives, proactively seeking out solutions that boost productivity and effectiveness. • Foster Global Collaboration: Cultivate effective relationships in a high-performance, team-focused environment. Lead by example with professional posture. • Autonomous Decision-Making: Make critical strategic decisions independently, applying instinct, logic, and data evaluation to drive growth.

About CrunchyrollFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! As a Mexico City-based IT Senior Technician at Crunchyroll, you are essential to empowering our global, hybrid workforce. The ideal candidate will provide technical assistance, administer enterprise applications, and ensure the smooth operation of our IT infrastructure. Expect to troubleshoot complex issues, streamline processes, and collaborate with teams across the organization to deliver unparalleled IT experiences for our employees. Ultimately, your technical expertise and dedication to service will drive the reliable, scalable outcomes that enable Crunchyroll’s continued global growth. In this role, you will be the primary contact for IT operations at our Mexico City office, responsible for triaging user support requests and maintaining our workstations, servers, and cloud environments. You will act as a key liaison, communicating with both technical and non-technical staff to troubleshoot issues. Additionally, you will manage IT onboarding and offboarding to provide a frictionless experience for our staff. Beyond daily support, you will drive process improvements, keep documentation up to date, and protect our infrastructure by administering accounts and proactively identifying security risks. You will collaborate with our global team members to deliver exceptional IT service worldwide. Core Areas of Responsibility - Serve as the primary, onsite technical authority for the Mexico City office, taking ownership of local infrastructure, executive support, and day to day IT operations. - Act as the primary point of contact for end-user technical issues, responding to IT help desk tickets, emails, and walk-up requests in a timely and professional manner. - Diagnose and resolve issues across Windows and MacOS endpoints, mobile devices, standard corporate applications, and cloud-based tools. - Provision, configure, and image new laptops and workstations. - Facilitate onboarding employees, and handle the secure decommissioning and wiping of hardware. - Perform routine maintenance and troubleshooting for office printers, network switches, Wi-Fi access points, and conference room equipment. - Assist remote and hybrid employees with VPN configurations, Multi-Factor Authentication setups, access requests, and secure home network connections. - Identifying outages or complex issues, diagnosing them, and escalating them appropriately. - Assist the broader teams with infrastructure upgrades, office build-outs, and the rollout of new enterprise software tools. - Maintain accurate records of IT assets and inventory, and develop user-friendly knowledge base articles and internal Standard Operating Procedures. - Support employees and offices across the globe and are willing to travel based on business needs to provide support to different locations, About YouWe get excited about candidates like you because... - You have 5+ years of experience - You will act as the technical lead for the Mexico City office, partnering closely with local colleagues and seamlessly connecting with our geographically dispersed IT team. - You embody a proactive problem solver who has moved well beyond standard helpdesk support. - You don't just close tickets; you investigate root causes and look for patterns to prevent them from recurring. - You are comfortable bridging the gap between local business needs and global technology standards. - You thrive in a dynamic environment, effortlessly balancing complex infrastructure troubleshooting. - You understand how enterprise systems connect and strongly prefer automating a task over doing it manually twice. - You bring experience with installing, configuring and troubleshooting Apple and Windows computers. - You have experience maintaining hosted and SaaS infrastructures. - You possess admin experience with at least four of the following: Google Workspace, Okta, JAMF, InTune, Atlassian tools, Slack, SnipeIT, or Zoom About our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Role Description Designed for the established People-centric professional seeking a meaningful career pivot, this alternative business model offers a structured pathway to self-made success and genuine work-life balance, without sacrificing executive-level impact or financial rewards. We operate in partnership with a premier global provider of personal mastery e-education programmes, rapidly scaling our impact on a worldwide stage. Our powerful mission, to "Rise by Lifting Others", drives everything we do. We are actively seeking an exceptionally driven, self-motivated professional with a fire inside them and the gumption to step into an Independent Contractor arrangement. This unconventional opportunity offers immense rewards and the substantial autonomy required to truly shape your own professional journey. Our Ethos: We are at the forefront of the high-demand Self-Mastery and Leadership development industry, committed to unlocking profound personal growth for individuals globally. Our collective thrives on innovation, personal accountability, and a pioneering spirit. This is the ideal vehicle for self-driven achievers who possess the fire and gumption to lead the charge, pivot their existing executive skills, and create a lasting legacy in their own right. Key Responsibilities - Drive Expansion Initiatives: Oversee and guide key growth projects from inception to successful completion, ensuring alignment with our ambitious international objectives. - Optimise Operations: Take charge of daily operational imperatives, proactively seeking out solutions that boost productivity and effectiveness. - Foster Global Collaboration: Cultivate effective relationships in a high-performance, team-focused environment. Lead by example with professional posture. - Autonomous Decision-Making: Make critical strategic decisions independently, applying instinct, logic, and data evaluation to drive growth. Qualifications - Proven History: Minimum of 7+ years of success in business management, consulting, project leadership, or a high-level executive role. Experience within e-learning, team leadership, or digital media is highly valued. - Independent Thinker: Ability to think critically, anticipate market needs, and solve complex problems autonomously. - Articulate Communication: Exceptional, clear, and grounded written and verbal communication skills. - Organizational Mastery: Outstanding planning and time management abilities, coupled with unwavering attention to strategic execution. - Interpersonal Agility: Natural authority, building robust global relationships and successfully influencing outcomes. - Adaptability & Integrity: Thrive in a dynamic entrepreneurial environment, demonstrating high resilience, a commitment to continuous growth, and the highest level of personal integrity. Benefits - Uncapped Performance-Based Compensation: Beyond the salary cap, this is an "out-of-the-box" earnings model comprised entirely of self-generated, performance-based revenue coupled with substantial bonus opportunities. Your financial returns directly reflect your dedication and outcomes. - Profound Global Impact: Directly contribute to a purposeful mission, creating a tangible, positive difference in individuals' lives across the globe. - Autonomous Professional Journey: Enjoy total flexibility and the geographic freedom to shape your own schedule, running your business from anywhere in the world. - Unleash Your Potential: Move past the constraints of traditional corporate maintenance mode and thrive in an innovative culture that values speed, alignment, and self-mastery. Company Description Your next chapter begins the moment you decide to take the lead. Apply Now.

Role Description The Membership & Operations Associate serves as a central point of coordination across CSAVR’s membership, leadership, events, and operational systems. This role is best suited for someone who is highly organized, proactive, and dependable—someone who naturally anticipates needs, communicates clearly, and ensures that commitments are followed through. You will work closely with and report to the Director of Finance, Administration & Human Resources, partnering with internal staff, member agencies, and external vendors. This is a fully remote role within the United States, with collaboration primarily during Eastern Time business hours. What You’ll Do - Conferences & Events - Coordinate logistics for conferences, meetings, webinars, and events. - Manage attendee registration processes and registration systems. - Serve as operational liaison with hotels, venues, event vendors, and meeting management partners. - Coordinate rooming lists, meeting space logistics, AV needs, catering, and conference materials. - Support speaker coordination and travel logistics. - Maintain planning timelines and operational checklists. - Provide on-site conference support and troubleshooting. - Coordinate all attendee support and communications pre/post/during events. - Capture post-event documentation, reporting, and feedback. - Attend two conferences and two Executive Committee meetings annually, approximately 15-20 days of travel total per year. - Membership & Governance Support - Coordinate member inquiries, maintain membership records, and manage distribution systems. - Support logistics and admin for professional networks, committees, Communities of Practice, and working groups for in-person and virtual meetings and events. - Prepare agendas, materials, notes, and follow-up documentation. - Maintain membership lists, contact databases, and distribution systems. - Support onboarding and orientation for new members, directors, committee leaders, and participants. - Assist with member engagement activities and data records. - Support member communications, announcements, and organizational updates. - Track action items and follow-through across governance activities. - Financial & Operational Coordination - Process invoices, deposits, and conference-related documentation in accordance with organizational policies. - Maintain organized conference and operational records. - Support expense tracking and documentation collection. - Coordinate with finance staff and vendors to ensure timely processing of payments and contracts. - Support conference budgeting processes through invoice tracking, documentation collection, and reconciliation activities. - Systems & Process Support - Maintain conference and operational files within organizational systems. - Support implementation of standardized operating procedures. - Maintain member databases and distribution lists. - Assist with data tracking and reporting related to conferences, governance activities, and membership engagement. - Support organizational calendars and scheduling coordination. - Maintain membership and event data within organizational systems. - Produce basic reports related to membership participation, event registration, and engagement activities. - Support continuous improvement of operational processes and member service practices. Qualifications - Significant experience coordinating conferences, meetings, membership activities, governance functions, or similar organizational operations. - 3-5 years of experience preferred, with at least 3 years of experience unless clear transferable skills are explained. - Strong organizational and project management skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities and deadlines. - Proficiency with Microsoft Office and virtual meeting platforms. - Ability to work effectively with members, volunteers, staff, vendors, and external stakeholders. - Capacity and willingness to collaborate effectively with a small dedicated team across core working hours and agreements. - Comfortable working in a fully remote work environment. Requirements - Experience in vocational rehabilitation, disability services, workforce development, education, human services, or public-sector organizations strongly preferred. - Experience supporting membership associations, councils, boards, or professional societies. - Experience supporting board, committee, or governance processes. - Experience with conference registration systems, CRMs, databases, or association management systems. - Familiarity with state government, public-sector, or member-driven organizations. - Connection to the mission of vocational rehabilitation. Benefits - 100% covered employer-sponsored health insurance. - Automatic 3% employer contribution to a 401(k) retirement plan. - 20 days PTO. - Paid holidays including year-end office closure between Christmas and New Year’s. - Reprieve days post-conference. - Remote position with periodic travel for conferences and organizational meetings. - Professional development support. - Reimbursement for approved travel and business expenses. - Mission-driven work serving a national disability-focused organization.