• Play a critical role within our Global Technical Support team, delivering expert-level support across Conga’s suite of products, with a strong focus on Revenue and Contract Management solutions. • Responsible for resolving complex technical issues, partnering closely with customers and internal teams, and ensuring a high-quality, seamless support experience. • Troubleshoot advanced issues, perform root cause analysis, and provide clear guidance to customers while collaborating with engineering and product teams to drive resolution and continuous improvement. • Maintain customer trust and satisfaction by ensuring timely, accurate, and effective resolution of technical challenges. • Contribute to the ongoing improvement of our support operations by documenting solutions, identifying product gaps, and partnering with internal teams to enhance product quality and support processes.

Role Description As a Solutions Consultant you’ll sit at the intersection of science and software. You will serve as the strategic and scientific partner to our Account Executives, particularly on complex strategic and enterprise opportunities. You will bring deep scientific expertise and a strong understanding of how scientific teams operate, how they communicate, collaborate, publish, and share information across both technical and non-technical audiences. You’ll help customers map BioRender to their organizational workflows, processes, and communication needs. You will guide the technical and scientific narrative that shapes the sales process: - Conducting discovery - Leading demos - Identifying high-impact use cases - Advising on team-wide adoption strategies - Ensuring BioRender is positioned as the right scientific communication solution for their organization As an early member of the Solutions Consulting team, you'll help shape how the function scales, contributing to playbooks, best practices, and customer engagement strategies that future team members will build upon. This is a high-impact, highly collaborative role ideal for someone who possesses a deep sense of curiosity about science and scientists, and wants to accelerate scientific advancement through software. You can expect to work with customers both remotely and in person for onsite visits, with travel up to ~25% of the time. Qualifications - Advanced degree or deep experience in biology, life sciences, biotech, or a related scientific field (PhD or MSc strongly preferred) - Comfortable discussing how scientists generate, analyze, interpret, and communicate data - Experience in solutions architecture, solutions consulting, pre-sales, customer success, or a similar technical/scientific advisory role - Skilled at navigating complex buying processes and multi-stakeholder engagements across pharma, biotech, or research institutions - Able to connect product capabilities with scientific workflows, org-wide challenges, and customer business outcomes - Comfortable with ambiguity, excited to iterate on new processes - Able to distill complex science into clear narratives and inspire confidence with both scientific and executive audiences - Thrives cross-functionally and values supporting Sales, Product, CS, and Marketing Requirements - Experience with enterprise SaaS products in scientific or R&D-driven organizations (nice-to-have) - Prior experience in high-growth or startup environments (nice-to-have) - Familiarity with scientific communication or visualization workflows (nice-to-have) Benefits - Mission-driven work towards improving scientific communication and accelerating scientific discovery - World-class NPS and a community of loyal fans and users in 200+ countries - Backed by top investors and accelerators like Y Combinator - Remote-first with team members across Canada and the U.S. Company Description BioRender is the world’s leading platform for creating and managing scientific visuals. Over 1 million scientists and hundreds of biotech, pharma, and academic institutions rely on us to simplify communication in drug discovery, clinical research, publications, and beyond.

• Provide functional support for Oracle SCM modules, with a focus on Inventory, PAC (Periodic Average Costing) and Average Costing. • Analyze, investigate and resolve incidents and problems in the production environment. • Handle corrective, evolutionary and process improvement requests. • Support key users and business areas in the use of Oracle functionalities. • Prepare functional specifications and documentation related to supported requests. • Participate in alignment meetings with clients and cross-functional teams. • Ensure the quality of deliverables and adherence to Oracle best practices.

Role Description Rimkus’ Due Diligence practice is seeking a Property Condition Assessment (PCA) Consultant to support our growing equity due diligence business. This role performs on-site building assessments and prepares PCA reports for institutional investors, lenders, and property owners to evaluate property condition, identify risks, and quantify capital expenditure needs. This is a field-and-report role, combining site inspections with technical analysis and reporting. The Consultant conducts site walks, evaluates building systems and conditions, and translates findings into clear, defensible reports that directly inform client capital planning and investment decisions. Duties and Responsibilities - Field Assessments - Conduct on-site Property Condition Assessments (PCAs) across a variety of property types (multifamily, industrial, retail, office, hospitality) in accordance with ASTM E2018-24 standards. - Evaluate structural systems, building envelope and roofing, MEP systems, fire and life safety systems, and site improvements. - Observe and comment on general compliance considerations, including accessibility (ADA). - Perform inspections in accordance with project scope and client requirements. - Document conditions with representative photographs and detailed field notes. - Data Collection & Analysis - Review available property documentation, including maintenance records and capital plans. - Interview property managers and on-site personnel to gather condition history and capital improvement information. - Identify and evaluate observed deficiencies, deferred maintenance, and life-cycle considerations, including anticipated repair and replacement needs. - Reporting & Deliverables - Prepare PCA reports that meet client, lender, and agency requirements within established timelines. - Develop Immediate Repair Needs (IRNs) and Replacement Reserve cost estimates, including multi-year capital expenditure (CapEx) tables. - Support and participate in internal QA/QC review processes. - Project Support - Manage multiple concurrent assignments and meet defined deadlines. - Coordinate with internal project management and scheduling teams to confirm site access, timelines, and deliverable requirements. - Support proposal inputs and scope development as needed. - Collaborate with environmental (ESA), structural, and MEP specialists on multi-scope engagements. Qualifications - Demonstrated experience preparing or contributing to PCA, BCA, or FCA reports, including capital reserve/replacement cost forecasting. - Comfortable performing fieldwork in varying conditions, including roof access, crawlspaces, ladders, and mechanical rooms. - Strong written communication skills, with the ability to translate field observations into clear, client-ready findings. - Proficiency in Microsoft 365 tools, including Outlook, Excel, SharePoint, and Teams. - Ability to manage multiple assignments and work independently with limited supervision. - Effective verbal and written communication skills. - Ability to travel up to 50–60%. Technical / Industry Knowledge - Understanding of building system operation, typical life expectancies, and common repair/replacement strategies, with ability to translate findings into capital planning inputs. - Working knowledge of building systems, including structural, building envelope, MEP, and fire protection systems, and their general operation and maintenance. - Familiarity with national model building codes and standards (ICC Codes), National Electrical Code (NEC), and applicable life safety systems (e.g., NFPA 72), with ability to interpret local jurisdictional variations. Preferred Knowledge - Experience with Quire technical report writing software. - Experience with project management platforms (e.g., Asana). - Relevant technical certifications, training, or coursework (e.g., BCxP, CEM, or similar). Required Experience and Education - Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field, or equivalent combination of education and relevant experience. - Minimum of 3 years of experience in commercial building condition assessments, with working knowledge of structural systems, building envelope, and MEP systems. - Engineer-in-Training (EIT/EI) or Professional Engineer (PE) licensure, or progress toward licensure, preferred. Physical Demands, Overtime, and Travel - Ability to perform fieldwork in a variety of environments, including walking large sites, accessing roofs, and navigating mechanical spaces. - Position is exempt and may require occasional extended hours to meet project deadlines. - Ability to travel up to 50–60% for site inspections. - Valid driver’s license required. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Short Term & Long Term Disability - Training & Development - Work From Home