EBS-IT

• Administrar e manter servidores Windows Server e suas features em diferentes infraestruturas (Azure, OCI, AWS e GCP); • Gerenciar Active Directory (usuários, grupos, OU, políticas de senha, permissões, auditorias, replicação e hardening); • Administrar e configurar DNS, DHCP, GPO, File Server e WSUS; • Realizar troubleshooting de incidentes de rede e serviços Microsoft; • Gerenciar e monitorar recursos de Hyper-V (máquinas virtuais, discos, snapshots, integração com storage, cluster); • Gerenciar e administrar Azure (Apps Services, VDI, AKS, e demais serviços); • Administrar ambientes Microsoft 365, incluindo Exchange Online, SharePoint Online, OneDrive e Teams; • Gerenciar identidades e acessos via Azure AD / Entra ID, incluindo autenticação híbrida (AD Connect, SSO, MFA, Conditional Access); • Apoiar na implementação de melhorias, patch management, automação de tarefas e políticas de segurança; • Atuar em projetos de migração, consolidação de servidores e modernização de infraestrutura; • Elaborar e manter documentações técnicas, procedimentos e diagramas de ambiente; • Automação de tarefas usando o PowerShell; • Atuar na resolução de incidentes e problemas de 2º e 3º nível através da ferramenta de chamados, garantindo SLA e qualidade no atendimento.

• Provide functional support for Oracle SCM modules, with a focus on Inventory, PAC (Periodic Average Costing) and Average Costing. • Analyze, investigate and resolve incidents and problems in the production environment. • Handle corrective, evolutionary and process improvement requests. • Support key users and business areas in the use of Oracle functionalities. • Prepare functional specifications and documentation related to supported requests. • Participate in alignment meetings with clients and cross-functional teams. • Ensure the quality of deliverables and adherence to Oracle best practices.

• Administration of on-premises and cloud databases (environment provisioning, patching, backup and restore, updates, upgrades, migrations, performance analysis, tuning, high availability configuration, disaster recovery) • Automation of administrative and operational routines using scripts and monitoring tools • Monitoring SLAs, operational indicators and preventive/proactive actions • Participation in migration projects (on-premises and cloud), modernization and environment transformation • Analysis and remediation of vulnerabilities, hardening and database compliance • Incident management, advanced troubleshooting and participation in crisis rooms • Administration of RAC, Data Guard, OGG and replication solutions • Preparation of technical documentation, operational procedures and recovery plans • Support of production, staging, development and disaster recovery environments

• Administration of on‑premises databases (patching, backups, updates, upgrades, migrations); • Administration and financial management of cloud databases (Oracle DBaaS, Amazon RDS, Microsoft Azure); • Execution and monitoring of implementation and migration projects for on‑premises and cloud environments; • Participation in crisis and disaster response rooms with clients and their third parties; • Handling and routing of support tickets; • Participation in projects.