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Contentsquare logo
Contentsquare

Make every customer count with the complete Digital Experience Analytics platform.

Professional Services Consultant – UX Design Track

Product DesignerProduct DesignerOtherRemoteMid LevelTeam 1,001-5,000Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

114 days ago

Salary

$70K - $80K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Professional Services Consultant – UX Design Track

Contentsquare

• Take full ownership of UX-focused professional services engagements from scoping through delivery. • Build trusted relationships with customers by understanding their business goals, KPIs, and experience challenges. • Serve as the primary consultant on engagements, ensuring clarity, momentum, and high-quality delivery. • Confidently present UX findings, recommendations, and design concepts to stakeholders at various levels. • Translate behavioral insights and UX best practices into actionable, prioritized recommendations. • Guide customers through experience improvements that support adoption, engagement, and conversion goals. • Influence customer teams to embrace data-informed UX decisions and modern design practices. • Deliver UX recommendations grounded in data, usability principles, and industry best practices. • Create wireframes, high-fidelity mockups, and prototypes (primarily in Figma) to support redesign efforts. • Develop A/B test concepts and experience hypotheses with clear rationales and success metrics. • Conduct experience analyses including journey mapping, heuristic evaluations, and usability reviews. • Curate benchmarks, competitive examples, and best practices to inspire client teams. • Partner closely with Data Analytics and Strategic Consultants to deliver cohesive, multi-disciplinary engagements. • Contribute to shared UX frameworks, templates, and delivery methodologies. • Share design insights and solutions internally to elevate design quality across the team. • Advocate for customer needs internally to help shape product and service evolution.

Job Requirements

  • Experience in a customer-facing UX, experience design, or UX consulting role (SaaS or professional services preferred).
  • Strong foundation in UX principles, usability, and web best practices.
  • Proven ability to translate insights into clear UX recommendations and design deliverables.
  • Excellent communication and presentation skills.
  • Ability to manage projects independently and deliver high-quality work in a fast-paced environment.
  • Proficiency in Figma and high-fidelity prototyping.
  • Experience creating wireframes, mockups, and annotated design artifacts.
  • Comfort collaborating with analytics and technical teams.
  • Knowledge of accessibility standards (WCAG) and design systems is a plus.

Benefits

  • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  • Work flexibility: hybrid and remote work policies
  • Generous paid time-off policy (every location is different)
  • Lifestyle allowance
  • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  • Every full-time employee receives stock options, allowing them to share in the company’s success
  • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  • And more benefits tailored to each country

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