IT Adoption and Change Management Subject Matter Expert Location: Arlington, VA, United States Job Description: Full time job requisition id R0242368 IT Adoption and Change Management SME The Opportunity: Work as a subject matter expert, applying expertise in and technical knowledge of research, process definition, interfacing, and training with the client and contractor teams supporting DoW customer with tailored digital solutions. Incorporate program information, maintenance, and technical data into the solution. Work directly with the organization and integrated product teams, establish contacts at each location, and provide oversight for those locations. Maintain responsibility for creating and managing user accounts and permissions, including providing program training to users, as necessary, ensuring configuration data within the solution, and making experience-based recommendations for improvement to project leadership. Share expertise with other SMEs through leadership and mentoring. Apply expertise while expanding project management skillsets. What You'll Do: - Training Delivery: Prepares and delivers user training through classroom, over-the-shoulder, or virtual sessions for both existing and newly released modules. - Change Management and Onboarding: Leads change management and onboarding processes to ensure successful adoption across the customer base. - System Testing and Verification: Conducts testing, validation, and verification of system capabilities both pre- and post-user acceptance. - Requirements Gathering: Leads comprehensive requirements gathering through customer engagements, translating business objectives into actionable features and functionalities. - Refinement of Development Requirements: Drives iterative refinement and finalization of development requirements, ensuring they align with customer needs. - Development Road Map Management: Maintains a prioritized development roadmap that reflects evolving customer expectations and strategic goals. - Data Management Support: Supports system population, data management, and data integrity activities. Join us. The world can't wait. You Have: - 8+ years of experience with providing dedicated support to the Senior DOD - 2+ years of delivering and facilitating training, including virtual and in-person - Experience in working with software development teams, software applications, or data management systems - Ability to use software products, including Microsoft Office and Outlook and information systems - Ability to develop a long-term strategic communication plans - Ability to work with external stakeholder groups and present to senior ranking officials confidently - Ability to support V&V efforts for software development teams - Secret clearance - Bachelor's degree Nice If You Have: - Experience supporting OUSW - Top Secret clearance - Master's degree Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

• Provide training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions • Adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement • Continuously improve training based on feedback, user readiness, and identified knowledge gaps

Role Description Werde Teil der NEVARIS-Erfolgsgeschichte! Wir suchen Verstärkung für unser Marketing-Team! - Erstellung und Weiterentwicklung automatisierter Reports und Dashboards für alle Marketingkanäle sowie den angrenzenden Vertriebsprozesse. - Durchführung von Performance-Analysen, Optimierungsmaßnahmen und Ad-hoc-Auswertungen inklusive verständlicher und handlungsorientierter Ergebnispräsentation. - Analyse und kontinuierliches Monitoring der Customer Journey und des Conversion Funnels anhand relevanter KPIs. - Unterstützung des Marketingteams durch datenbasierte Insights zur Optimierung von Kampagnen und Strategien. - Weiterentwicklung des unternehmensweiten Go-to-Market-(GTM)-Datenmodells sowie Teilnahme an Projekten zur Transformation hin zu einer daten- und prozessorientierten GTM-Organisation. Qualifications - Abgeschlossenes Studium oder Ausbildung im Bereich Marketing, Wirtschaftswissenschaften, BWL, oder einem verwandten Feld. - 2-3 Jahre Berufserfahrung im Bereich Datenanalyse oder Marketing Analytics. - Fundierte Kenntnisse in gängigen Analyse-Tools (z. B. Google Analytics). - Erfahrung in der Erstellung von Dashboards mit Power BI oder Tableau ist von Vorteil. - Idealerweise Erfahrung im Umgang mit CRM-Systemen (z. B. Salesforce) oder Marketing-Automation-Tools (z. B. HubSpot). - Ausgezeichnete kommunikative Fähigkeiten, sowohl schriftlich als auch mündlich in Deutsch und Englisch. Benefits - Flexible Arbeitszeitmodelle sowie die Möglichkeit auf Mobiles Arbeiten. - Unbefristetes und sicheres Beschäftigungsverhältnis. - Firmenfitnessangebot „Wellpass“ und günstiges Fahrradleasing über „Job Rad“. - Betriebliche Altersvorsorge, betrieblicher Krankenzusatzversicherung, Berufsunfähigkeitsversicherung. - Weiterbildungsmöglichkeiten wie LinkedIn Learning oder Babbel. - Sommerfest, Weihnachtsfeier, Firmenlauf & Co.

My Medicine Health Pharmacy Liaison - Outpatient, Hybrid Location: Boston United States Job Description: Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world. Position: My Medicine Health Pharmacy Tech III - Outpatient Department: Pharmacy HUB Services Schedule: 40 Hours- Rotating Days/Evenings, Rotating Weekend (Hybrid) POSITION SUMMARY: Under the supervision of the Outpatient Pharmacy Ambulatory Care Program Manager and My Medicine Health Pharmacist, the My Medicine Health (MMH) Technician, according to department policies and procedures, and guidelines, will work closely with providers, clinical pharmacists and the outpatient pharmacy department to provide a coordinated adherence packaged product for patients requiring additional support establishing and maintaining compliance to their medication regimens. The MMH Technician shall thrive to provide an unsurpassed patient experience by communicating to patients/providers on program specifics/details and arranging for prescription processing/filling within the outpatient pharmacy with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. The MMH Technician shall have an assigned area and/or patient population of focus thereby providing consistent visibility and a presence to the target clients and patients. The MMH Technician shall work diligently to remove barriers to ensure prescription regimens are provided to patients. ESSENTIAL RESPONSIBILITIES / DUTIES: Responsibilities: - Present and available within assigned area to capture/support MMH patient prescription requests/needs. - Works in collaboration with patients and health care providers to identify and evaluate referred patients for My Medicine Health Program while also pursuing new areas of opportunity to increase program enrollments. - Facilitates/coordinates the process whereby prescriptions are sent into BMC outpatient pharmacy for MMH patients, processed appropriately, adjudicated to third party insurance, error resolution completed, filled and prepared for the ultimate dispensing to the patient. - Follows established MMH workflow following up with patients requesting enrollment and patients currently enrolled to initiate or continue delivery of medication regimens. - Acts as an ambassador for MMH Services by being professional, maintaining a positive and enthusiastic disposition, exhibiting excellent AIDET skills, accommodating, and knowledgeable in all patient/provider interactions. - Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required by law before dispensing to patients. - Motivated to meet set targets as established by Ambulatory Care Program Manager and MMH Pharmacist. - Provides feedback and/or solutions on how to improve the MMH patient/client experience/process and offer viable solutions for consideration. - Makes sound decisions and conducts necessary follow up for problematic situations that may arise during the established process. - Immediately reports to the MMH Pharmacist/Ambulatory Care Program Manager any issues or areas of concern relating to patient care or the MMH process. - Develops relationships with patients and clinic teams establishing program value as providing beneficial services and support to patients and providers. - Utilizes the patient electronic medical record to complete medication reconciliation and evaluate relevant provider notes, medication history, and any other information necessary to ensure correct medications are prepared and filled. - Initiates patient medication alignment and synchronization, patient outreach, prescription billing, filling and processing preparing for MMH Pharmacists final quality assurance. - Provides training and orientation to new team members and contributes to a professional and confidential environment at all times. - In all activities, complies with accreditation, legal, regulatory, and safety requirements. - Attends and participates in department staff development conferences or other activities related to staff development. - Develops competencies as related to position. Maintains own professional and specialized competency through continued education. - Meets hospital-wide standards in the following areas: - Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. - Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals. - Follows established hospital infection control and safety procedures. JOB REQUIREMENTS EDUCATION: - Requires a high school diploma or state accepted equivalency. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: - Must be registered as a Pharmacy Technician with the MA Board of Pharmacy. - Must also have national certification (CPT) from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT) EXPERIENCE: - Minimum of 4 years outpatient pharmacy as a Tech I or Tech II or equal experience required. KNOWLEDGE AND SKILLS: - Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others. - Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability. - Additional language skills (beyond that of English) appropriate to the patient population served is very helpful. - Ability to multi-task, prioritize essential tasks and meet deadlines. - Strong math skills required; ability to perform work accurately and pay attention to details, including being able to perform general mathematical functions (addition, subtraction, multiplication, division, percentages, ratios & proportions). - Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information. Knowledge of Microsoft Access and Excel. - Comprehension of pharmacy law and Board regulations - Must maintain the required level of competency to perform the essential duties and responsibilities. Compensation Range: $26.92- $37.74 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.