IntusCare is a Providence, Rhode Island-based healthcare analytics and consulting company that develops automated software and offers expert consulting to optim
Training Consultant
Location
United States
Posted
2 days ago
Salary
$95K - $105K / year
Seniority
Junior
Job Description
Training Consultant
IntusCare
• Deliver end-user and superuser training across IntusCare’s product suite, both virtually and onsite. • Conduct training sessions that are clear, engaging, and tailored to each client’s workflows and operational needs. • Support clients during go-live weeks, providing hands-on assistance and reinforcing best practices. • Prepare training materials, agendas, demonstrations, and scenarios to ensure effective sessions. • Serve as a trusted training resource to clients throughout their implementation journey. • Assist in identifying knowledge gaps, workflow challenges, or areas where retraining may be needed. • Partner with the Implementation team to maintain alignment on training timelines, readiness, and client progress. • Escalate concerns or risks to leadership as appropriate. • Maintain a strong understanding of IntusCare products, including navigation, workflows, and core functionality. • Stay current with product updates and enhancements to ensure accurate and up-to-date training content. • Document client training progress, attendance, and outstanding follow-up items.
Job Requirements
- Bachelor’s degree in Healthcare Administration, Education/Training, Technology, or related field preferred.
- 1–3 years of experience in training, client education, customer success, or healthcare operations.
- Strong facilitation and communication skills, with the ability to simplify complex workflows.
- Experience in healthcare, EMR/EHR systems, or PACE operations strongly preferred.
- Excellent organization, time management, and client service skills.
- Ability to travel for onsite training and go-live support at least 2 weeks per month.
Benefits
- Competitive salary and benefits package
- Opportunity to work with a passionate and innovative team
- Professional development and growth opportunities
- Flexible work environment
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