Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Principal, General Servicing
Location
United States
Posted
10 days ago
Salary
$128K - $165K / year
Seniority
Lead
No structured requirement data.
Job Description
Principal, General Servicing
Lakeview Loan Servicing
Role Description The Principal, General Servicing is a senior individual contributor role embedded within the product organization. This is not a line operations or people management role. Instead, this position is designed for a deeply experienced servicing subject matter expert who understands, in detail, how shared servicing infrastructure enables consistent execution across borrower communications, vendor interactions, and cross-domain workflows, and can translate that expertise into scalable product capabilities. This role is responsible for defining, governing, and continuously improving shared servicing capabilities that support borrower communications, third-party integrations, and event-driven workflow orchestration across the servicing lifecycle. The Principal, General Servicing combines operational expertise with product and process leadership to ensure consistent, compliant, and auditable servicing execution across all domains. Reporting to the Director of Servicing Product, this role operates within the broader servicing product structure and brings shared-services domain expertise into requirements definition, workflow validation, testing support, and implementation discussions to ensure that platform functionality accurately reflects real-world servicing operations, regulatory expectations, and vendor dependencies. The Principal plays a critical role in validating that execution frameworks, workflows, and edge cases are intentionally designed, explicitly defined, and not implicitly assumed. This is a fully remote position that offers a competitive salary range of $128,000 to $165,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors. Responsibilities - Product and Operational Alignment - Ensure product design reflects real servicing execution frameworks, including borrower communications, vendor integrations, and cross-domain workflows. - Translate shared servicing processes into clear product requirements, business rules, controls, and system logic. - Ensure centralized servicing workflows operate with appropriate controls, traceability, and auditability. - End-to-End Workflow Definition and Validation - Define and validate end-to-end (E2E) workflows across communication execution, vendor orchestration, and event-driven servicing processes. - Document workflows across happy paths and edge cases, ensuring intentional handling of exceptions, failures, and cross-domain interactions. - Validate completeness and consistency of rules, logic, and dependencies across upstream and downstream systems. - Product Translation & Requirements Definition - Translate domain expertise into product requirements, business rules, and system logic, and advise Product and Engineering on the operational implications of design and prioritization decisions. - Ensure requirements are sufficiently detailed and unambiguous to support scalable, repeatable system behavior. - Evaluate trade-offs across compliance, scalability, operational complexity, and speed to market. - Surface risks early, particularly related to communication failures, vendor dependencies, regulatory exposure, and audit gaps. - Engineering Partnership and Delivery Support - Partner closely with engineering teams to refine requirements, clarify logic, and support implementation. - Support backlog refinement and design discussions by clarifying business rules, validating workflows, and advising on operational impacts. - Testing, Validation, & Automation Contribution - Contribute to the development of known-answer and scenario-based test cases for communication execution, vendor workflows, and event orchestration. - Validate system behavior and outputs against expected regulatory, operational, and audit outcomes. - Support UAT execution, defect triage, regression testing, and release readiness validation. - Partner with QA and engineering to design and implement an automated test suite informed by general servicing domain logic. - Functional Ownership: General Servicing (Shared Servicing Services) - Establish control frameworks for centralized servicing execution, including communication delivery, vendor interactions, and workflow orchestration, with appropriate audit evidence standards. - Define requirements for borrower communication execution across channels (mail, email, SMS), including triggering logic, template rendering, delivery orchestration, and tracking. - Ensure a centralized, consistent framework for how communications are generated, delivered, logged, and tracked across all servicing domains. - Partner with domain Principals who define communication content and triggering events; ensure standardized execution, delivery, and auditability within the platform. - Define template management requirements, including version control, activation, deprecation, and linkage to triggering logic, without ownership of content definition. - Establish communication tracking and audit requirements, including delivery status, failure handling, retry logic, and full historical visibility of borrower communications. - Define requirements for communication reproduction and audit evidence, including ability to reconstruct what was sent, when, and under what conditions. - Define and govern the event ingestion and orchestration framework, ensuring consistent intake, processing, and tracking of servicing events across domains. - Ensure event standardization, deduplication, prioritization, and sequencing to prevent conflicting or redundant borrower communications and actions. - Partner with domain Principals who define event triggers; ensure those events are consistently executed, tracked, and auditable within the platform. - Define requirements for vendor and third-party integrations, including capability definition, data exchange standards, validation rules, and system interfaces. - Establish vendor orchestration frameworks, including SLA tracking, performance monitoring, exception handling, and fallback logic. - Define requirements for integration with communication vendors (print/mail, email, SMS), including delivery confirmation, failure management, and audit tracking. - Define requirements for cross-domain workflow orchestration, including task generation, dependency management, and SLA tracking. - Establish monitoring, reporting, and escalation routines for communication delivery failures, vendor performance issues, and workflow breakdowns. - Flexible Domain Contribution - Support adjacent servicing domains as needed based on program priorities and evolving platform needs. - Partner across domains to ensure alignment of workflows, data, and operational dependencies throughout the servicing lifecycle. - Contribute to resolution of cross-domain issues, gaps, and edge cases to ensure cohesive end-to-end platform behavior. - Apply servicing expertise to broader platform design decisions beyond primary area of ownership. Qualifications - 8+ years in mortgage servicing operations, servicing systems, or related domains (AVP preferred; VP considered). - Deep expertise in borrower communication processes, vendor management, and servicing workflow orchestration. - Strong understanding of regulatory considerations related to borrower communications and delivery requirements. - Experience working with third-party vendors and integrations, including communication providers and servicing-related vendors. - Strong understanding of system-driven workflow orchestration, event processing, and operational controls. - Demonstrated ability to translate complex operational processes into clear product requirements, business rules, controls, and test scenarios, and to support UAT validation. - Proven functional leadership across cross-functional teams, including Technology, Operations, Product, Compliance, and external partners. Company Description MSR Portfolio Services is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Related Guides
Related Categories
Related Job Pages
More General Counsel Jobs
General QA
GenesisWe improve the lives we touch through the delivery of high-quality health care and everyday compassion.
Role Description Основна мета цієї ролі — забезпечити якість та стабільність продукту — від першого релізу до масштабування. Твоє майбутнє середовище: - Наша головна перевага — це люди, які щодня прагнуть до самовдосконалення. - Ти працюватимеш у команді, котра створює продукти на базі АІ моделей. - Комунікація асинхронна де можливо, синхронна — коли треба вирішити, а не обговорити. Твоя зона впливу: - Тестування нових фіч та проведення регресії перед кожним релізом. - Написання та підтримка тест-кейсів на основі product requirements. - Репорт багів в Jira з чіткою структурою та пріоритизацією. - Участь у груминг-сесіях — уточнення вимоги до того, як фіча йде в розробку. - Перевірка підписочного флоу (покупка, renewal, cancellation) та коректність їх відображення в UI. - Тестування інтеграції: аналітика, пуш-нотифікації, A/B тести. Qualifications - Досвід від 2х років в тестуванні веб та iOS-додатків (реальний девайс + симулятор). - Досвід перехоплення та аналіз HTTP/HTTPS трафіку (Charles Proxy або Proxyman). - Робота з REST API — вміння читати відповіді, формувати запити (Postman). - Тестування WebSocket або real-time з'єднань. - Написання та підтримка тест-кейсів і чеклістів. - Репортинг багів у Jira: severity, кроки відтворення, логи. Requirements - Розуміння In-App Subscriptions (Apple IAP, lifecycle подій). - Базове розуміння аналітичних подій (Amplitude або аналог). - Досвід тестування A/B експериментів. - Базові SQL-запити для перевірки даних напряму в БД. - Досвід або розуміння AI-assisted тестування (Cursor, Claude або аналоги). Benefits - Кар'єрний та персональний розвиток: - Планові performance review і розробка PDP. - Підтримка в розвитку твого персонального бренду в соцмережах Boosters. - Профільні комʼюніті Genesis з безкоштовними курсами і можливістю нетворкінгу. - Бюджет на курси, конференції та вивчення англійської. - Техніка від компанії та оплата всіх необхідних сервісів для роботи. - Автономію та гнучкість: - Можливість обирати між роботою в офісі (Київ або Львів) та remote-first форматом. - Гнучкий старт дня (з 8 до 11 ранку за Києвом). - 20 дей-офів на рік, вихідні на державні свята та безлімітні лікарняні. - Турботу про здоров'я: - Медичне страхування. - Компенсація роботи з психологом. - Індивідуальний бенефіт на заняття спортом. - Сніданки й обіди (on-site в офісах). - Спортивні активності Genesis: спільнота для бігу, волейбол, йога (офлайн); стретчинг та йога (онлайн).
Legal Counsel – Sales
SmartestEnergyA people-powered energy company, empowering a greener generation.
• Provide dedicated legal support to our Sales & Commercial teams. • Review, draft, and negotiate a wide range of commercial agreements, including power purchase agreements and electricity supply agreements. • Work collaboratively with the Sales & Commercial teams to deliver pragmatic legal advice. • Develop and maintain standard contract templates. • Manage relationships with external legal advisers. • Contribute to the continuous improvement of legal processes and governance frameworks. • Support cross-functional projects and help drive legal best practice across the business. • Contribute to the development and training of colleagues on key contractual and legal risk matters.
Specialist Lawyer III
SamsungFor more than 70 years, Samsung has been committed to improving the world through a broad range of businesses. The company operates in the technology, petrochemicals, medicine, hot
Role Description En Samsung SDS, promovemos la diversidad en todas sus formas, alentando a postularse a personas de diferentes orígenes, identidades y experiencias. Reforzamos nuestro compromiso con la creación de un entorno inclusivo, garantizando la igualdad de oportunidades para todas las personas, independientemente de su género, raza, color, etnia, edad, discapacidad, orientación sexual, identidad de género, religión o cualquier otra condición. Nuestros procesos de selección se basan en criterios objetivos relacionados con habilidades técnicas y conductuales. Asimismo, buscamos aumentar la representación de grupos históricamente subrepresentados mediante prácticas inclusivas y acciones afirmativas, de conformidad con la legislación vigente. Tenga en cuenta que todas las solicitudes se evaluarán según criterios objetivos relacionados con habilidades y experiencia profesional. Buscamos un profesional dinámico y motivado con ganas de crecer. ¡Nuestra misión es innovar constantemente! Este puesto requiere proactividad, pensamiento analítico y energía para integrarse a nuestro equipo. Ubicación del trabajo: Miguel Hidalgo Horario de trabajo: Lunes a Jueves de 08:30 a 18:00PM y Viernes 08:30 a 16:00PM Responsibilities - Elaboración y revisión de contratos/convenios legales (español / inglés). - Experiencia de auditoría internas. - Experiencia en auditorías externas. - Auditorías a proveedores “Due diligence”. - Soporte a los departamentos de la empresa. Qualifications - Licenciatura en Derecho o fin (titulado). - 5 años de experiencia en derecho corporativo preferentemente en el sector logístico. - Poseer dominio del idioma inglés a nivel intermedio / avanzado (indispensable). - Manejo de SAP, o algún ERP similar. - MS Office: excel, word, power point. (intermedio) Requirements - Conocimientos en paquete de oficina. Benefits - 🚑 Plan de salud; - 🦷 Plan dental; - 🍕 Vale de alimentación; - 🚘 Vale de transporte o estacionamiento; - 💙 Seguro de vida; - 🏋🏽♂️ Wellhub; - 📚 Acceso a cursos en el portal Udemy Academy; - 💻 Acceso al portal de empleados Samsung para compras con descuentos.
Senior Product & Regulatory Counsel, Fintech
MewsMews is an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products, and a more welcoming company. High autonomy means high responsibility. Change is constant; we’re growing quickly and adapting as we scale. We’re remote-first, not relationship-free. AI is an integral part of our processes.
Role Description Mews is looking for a senior product counsel to serve as a trusted legal partner to Product, Engineering, Commercial and Compliance as we continue to scale our SaaS and fintech offering in the US and internationally. This is a senior, high-trust role for a lawyer who wants to operate at the centre of product development rather than at the margins. We are looking for someone who is deeply embedded with product teams, shapes strategy and execution in real time, and brings clear legal judgement to complex decisions early enough to influence outcomes. You will support both SaaS and fintech products, with a particular focus on regulated fintech environments. The right person will combine strong product instinct with sound regulatory judgement, and will be comfortable advising on complex financial products across partner-led models, cross-border propositions, regulatory change and supervisory scrutiny. Your mission, should you choose to accept it: - Partner directly with Product and Engineering teams on new products, features, launches and changes - Act as a true product counsel and product champion, helping teams spot and triage issues throughout the design and release lifecycle - Advise on product, fintech, payments and commercial legal questions across Mews’ SaaS and financial services environment - Help teams navigate legal, regulatory and commercial trade-offs early and pragmatically - Draft, review and negotiate a broad mix of commercial, product, partner and regulated-services agreements - Support licensed and regulated products across areas such as payments, embedded finance, money transmission, lending, partner bank models and cross-border expansion - Apply working knowledge of financial crime topics such as AML/BSA, KYC and KYB to product and licensing decisions - Help the business navigate regulatory audits, supervisory expectations and the realities of operating regulated products at scale - Build practical guidance, playbooks, templates and ways of working that help teams move faster without creating unnecessary risk Qualifications - Significant in-house legal experience in technology, SaaS, fintech or another fast-moving, multi-geography environment - Strong evidence of working closely with product teams rather than reviewing work at the end of the process - Fintech and regulatory exposure, ideally in payments, embedded finance, e-money or another licensed setting - Familiarity with licensing structures such as EMI licences in Europe, US MTL frameworks, BaaS models and partner bank relationships - Working knowledge of AML/BSA, KYC, KYB and broader fintech regulatory issues such as money transmission and lending - Strong commercial judgement and a track record of balancing legal risk with business outcomes - A practical, hands-on builder mentality with examples of what you’ve improved, created or operationalised yourself - Comfort operating in ambiguity and helping teams move quickly with good judgement - Strong stakeholder skills and credibility with senior leaders, while still being happy to work at operating-detail level Requirements - Location A = USA - To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin. Benefits - Unlimited paid holiday (yes, really) - Participation in our company share program - Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service) - An annual Learning budget of €300 (and more for high performers) to support your development - Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself - A work from anywhere policy with flexibility to work abroad for a few weeks each year - Relocation options, available after one year - Flexible, hybrid working options - A home office setup budget to make your workspace your own and a monthly work-from-home allowance - Claude tokens, so you can automate workflows and build smarter, more efficient ways of working - Additional local benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks.
