• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment. • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. • Perform remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. • Provide excellent customer service and upsell products. • Field troubleshooting calls from customers to a satisfactory resolution. • Quickly respond to critical situations. • Teach and mentor crew members on proper techniques for site work. • Isolate hardware, software, and interface malfunctions using test equipment.

• Lead technical direction and work with business, AI agents and automation capabilities, and IT partners to evaluate and propose solutions • Collaborate with business and IT leadership to develop and communicate long-term vision and comprehensive strategic plans for solution architecture and delivery. • Work with product owners, business users, and technical leads to define requirements, assess business value, and develop specifications for enterprise solutions. • Drive engineering practices and delivery standards within Agile teams • Define, document, and govern application architecture, integrations, and interfaces • Drive standards for development and design techniques used by enterprise application teams. • Monitor emerging trends in enterprise application platforms and determine relevance and impact • Design and develop integrated business solutions that interact between multiple enterprise platforms within the cloud (Azure).

• Develop and execute CFD models for data center and similar built-environment applications, including interior and exterior analyses. • Perform model setup, troubleshooting, and validation with guidance from senior engineering staff. • Interpret CFD results and communicate findings through written reports and presentation materials. • Collaborate with engineering teams to support design decisions and improve system performance. • Participate in client discussions and presentations, explaining results and recommending solutions. • Apply understanding of ambient conditions, wind rose analysis, and psychrometrics to modeling efforts. • Coordinate with other Olsson teams, professional staff, and clients to support project delivery. • Periodically support CFD efforts in other markets served by Olsson, as needed. • Travel occasionally to job sites for observation or client meetings.

• Define, maintain, and govern event tracking architecture and taxonomy across web, mobile, CRM, and backend systems • Ensure consistent and reliable event tracking across all customer touchpoints • Improve funnel visibility from install through repeat transaction • Monitor, debug, and reconcile discrepancies between backend transactional data and analytics tools • Own implementation, governance, and ongoing optimisation of AppsFlyer and mobile attribution infrastructure • Improve attribution accuracy across paid and organic channels • Establish reliable and trusted channel performance reporting • Eliminate blind spots in acquisition and activation measurement • Maintain source attribution consistency across acquisition, lifecycle, and reporting systems • Design and maintain growth data pipelines and warehouse integrations across PostgreSQL, Segment, Mixpanel, Customer.io, AppsFlyer, Firebase, Power BI, and future warehouse infrastructure • Own source-of-truth consistency and reliable syncing across transactional systems, analytics platforms, CRM platforms, warehouses, and reporting environments • Ensure data quality and consistency across all connected platforms • Partner with Engineering and Data teams to improve data accessibility and reliability • Build and maintain internal growth tooling used by Marketing, Lifecycle, Commercial, and Operations teams • Enable and maintain lifecycle event triggers and CRM automation architecture within Customer.io • Own push notification infrastructure including Firebase FCM migration, token management, delivery reliability, and in-app messaging • Monitor and improve push notification delivery, open rates, token health, and engagement performance across Android and iOS • Ensure real-time data availability for lifecycle campaigns and segmentation • Improve deep-linking reliability across web and mobile • Improve lifecycle orchestration across onboarding, activation, engagement, retention, and reactivation journeys • Build and iterate on referral systems, rewards and gamification infrastructure, and onboarding flows • Develop activation nudges, lifecycle triggers, and engagement features directly within the product • Ship and test growth features quickly in close collaboration with Product and Design teams • Support implementation of loyalty and retention systems including Juice Points • Build and maintain A/B testing infrastructure, feature flagging, and experimentation frameworks • Enable rapid testing across onboarding, activation, lifecycle, referral, and retention programmes • Improve experimentation velocity across Growth and Product teams • Establish best practices for measurement, experimentation, and learning loops • Own technical visibility and reporting across Install, Signup, KYC, First Transaction, and Repeat Usage • Identify friction points and collaborate with Product and Growth teams to improve conversion performance • Improve visibility into customer drop-off points, behavioural patterns, and conversion opportunities