Juicyway

• Build the technical foundation that powers acquisition, activation, retention, and revenue growth • Own the systems, instrumentation, integrations, event architecture, attribution infrastructure, lifecycle tooling, experimentation capabilities, and reporting foundations • Define, maintain, and govern event tracking architecture and taxonomy across web, mobile, CRM, and backend systems • Ensure consistent and reliable event tracking across all customer touchpoints • Improve funnel visibility from install through repeat transaction • Monitor, debug, and reconcile discrepancies between backend transactional data and analytics tools • Own implementation, governance, and ongoing optimisation of AppsFlyer and mobile attribution infrastructure • Improve attribution accuracy across paid and organic channels • Establish reliable and trusted channel performance reporting • Maintain source attribution consistency across acquisition, lifecycle, and reporting systems • Design and maintain growth data pipelines and warehouse integrations across various platforms • Build and maintain internal growth tooling used by Marketing, Lifecycle, Commercial, and Operations teams • Enable and maintain lifecycle event triggers and CRM automation architecture within Customer.io • Build and iterate on referral systems, rewards and gamification infrastructure, and onboarding flows • Establish best practices for measurement, experimentation, and learning loops • Identify friction points and collaborate with Product and Growth teams to improve conversion performance

Role Description The Security and Infrastructure team protects Juicyway's technology, people, and products. We are technical in what we build but operational in how we work, and we are committed to supporting every product and every bold bet Juicyway makes. Our tenets are simple: prioritise for impact, prepare the foundations for transformative financial technology, and build a security culture that runs deeper than policy. Tasks - Growth Instrumentation - Define, maintain, and govern event tracking architecture and taxonomy across web, mobile, CRM, and backend systems - Ensure consistent and reliable event tracking across all customer touchpoints - Improve funnel visibility from install through repeat transaction - Monitor, debug, and reconcile discrepancies between backend transactional data and analytics tools - Attribution and Measurement - Own implementation, governance, and ongoing optimisation of AppsFlyer and mobile attribution infrastructure - Improve attribution accuracy across paid and organic channels - Establish reliable and trusted channel performance reporting - Eliminate blind spots in acquisition and activation measurement - Maintain source attribution consistency across acquisition, lifecycle, and reporting systems - Growth Data Infrastructure - Design and maintain growth data pipelines and warehouse integrations across PostgreSQL, Segment, Mixpanel, Customer.io, AppsFlyer, Firebase, Power BI, and future warehouse infrastructure - Own source-of-truth consistency and reliable syncing across transactional systems, analytics platforms, CRM platforms, warehouses, and reporting environments - Ensure data quality and consistency across all connected platforms - Partner with Engineering and Data teams to improve data accessibility and reliability - Build and maintain internal growth tooling used by Marketing, Lifecycle, Commercial, and Operations teams - Lifecycle and Engagement Infrastructure - Enable and maintain lifecycle event triggers and CRM automation architecture within Customer.io - Own push notification infrastructure including Firebase FCM migration, token management, delivery reliability, and in-app messaging - Monitor and improve push notification delivery, open rates, token health, and engagement performance across Android and iOS - Ensure real-time data availability for lifecycle campaigns and segmentation - Improve deep-linking reliability across web and mobile - Improve lifecycle orchestration across onboarding, activation, engagement, retention, and reactivation journeys - Customer-Facing Growth Features - Build and iterate on referral systems, rewards and gamification infrastructure, and onboarding flows - Develop activation nudges, lifecycle triggers, and engagement features directly within the product - Ship and test growth features quickly in close collaboration with Product and Design teams - Support implementation of loyalty and retention systems including Juice Points - Experimentation Platform - Build and maintain A/B testing infrastructure, feature flagging, and experimentation frameworks - Enable rapid testing across onboarding, activation, lifecycle, referral, and retention programmes - Improve experimentation velocity across Growth and Product teams - Establish best practices for measurement, experimentation, and learning loops - Funnel Optimisation - Own technical visibility and reporting across Install, Signup, KYC, First Transaction, and Repeat Usage - Identify friction points and collaborate with Product and Growth teams to improve conversion performance - Improve visibility into customer drop-off points, behavioural patterns, and conversion opportunities Qualifications - 3 to 6 years of experience in Growth Engineering, GTM Engineering, Product Analytics Engineering, Product Engineering, or similar roles - Strong full-stack engineering experience across frontend (web and mobile), backend, APIs, and databases - Strong SQL proficiency and experience working with relational databases - Experience with event instrumentation, tracking plans, and analytics implementation - Experience implementing and managing attribution platforms, AppsFlyer preferred - Experience with customer data platforms, Segment preferred - Experience with product analytics platforms such as Mixpanel or Amplitude - Experience with lifecycle and CRM platforms such as Customer.io, Braze, or Iterable - Experience working across web and mobile environments - Experience working with APIs and data integrations - Ability to investigate and resolve data inconsistencies, tracking gaps, and integration issues - Strong understanding of experimentation methodologies and A/B testing frameworks - Strong product thinking and understanding of customer journeys, activation, and lifecycle systems Nice to Have - Fintech, consumer app, marketplace, or remittance experience - Familiarity with Firebase FCM and push notification infrastructure - Experience building referral systems, rewards systems, or gamification features - Familiarity with React, React Native, and Ruby/elixir - Experience with feature flagging platforms - Experience working in high-growth or early-stage startups Benefits - Competitive compensation - Fully remote working - Unlimited PTO - Generous parental leave - The opportunity to build from the ground up, with your impact visible every day - A bold, ambitious team on a mission to open global markets to Africans everywhere Why This Role Matters The fastest-growing companies are not necessarily the ones spending the most on acquisition. They are the ones that understand their users best and move fastest from insight to action. This role is responsible for building that capability at Juicyway. What Success Looks Like - Immediate Priorities (First 90 Days) - Growth Stack Stabilisation - AppsFlyer implementation and attribution governance - Segment audit and routing optimisation - Customer.io trigger reliability and lifecycle infrastructure - Firebase FCM migration and push notification deliverability - Mixpanel event coverage and funnel visibility - Source of Truth and Reporting - Improve consistency between PostgreSQL, analytics platforms, CRM systems, and executive reporting - Reduce reporting discrepancies and attribution ambiguity - Establish trusted growth reporting across teams - Lifecycle and Reactivation Infrastructure - Enable reliable segmentation and customer journey orchestration - Support dormant user reactivation initiatives - Improve onboarding, activation, and retention visibility - Growth Experimentation - Build the infrastructure required for faster testing and iteration - Improve measurement across acquisition, onboarding, activation, referral, and retention programmes

Role Description Juicyway exists to fix the financial infrastructure that connects African businesses to the world. The Security and Infrastructure team protects Juicyway's technology, people, and products, prioritizing impact and building a security culture. - Lead the function of InfraSec to actively harden Juicyway's infrastructure. - Design and build security controls across every layer of the stack: - Physical hardware - Operating systems - Kubernetes - Networks - CI/CD pipelines - Hardening multi-cloud infrastructure end to end, including: - Network isolation - Secret management - Machine identity - Checkpoint encryption - Protect API services against common and emerging threats. - Secure and monitor the distributed workforce device fleet. - Partner with engineering teams to deploy security enhancements at scale. - Lead compliance work including PCI DSS and SOC 1 and 2. - Take a generalist approach to emerging workloads. - Build the security culture across the engineering organization. Qualifications - Deep expertise in cloud security — AWS and/or Azure. - Proven experience securing Kubernetes environments. - Solid track record with secret management, IAM, and access control at scale. - Hands-on experience with compliance frameworks; PCI DSS and SOC 1 and 2. - Strong analytical instincts. - Effective communication skills across technical and non-technical stakeholders. - Bonus: experience securing cryptocurrency systems; background in financial services; familiarity with endpoint protection tooling. Benefits - Competitive pay. - Meaningful equity at an early stage. - Real flexibility on hours, location, and work style. - A technical team that values security and listens to your input. Company Description Juicyway was started by Ife and Justin, processing their first transaction in November 2021. They aim to enable African businesses to make compliant global payments efficiently. - Vanguard of a new payments paradigm designed for Africans. - Addressing the high demand for foreign currency among African merchants. - Combating fragmentation and FX liquidity constraints in the payment system.

• Designing and building security controls across every layer of the stack; physical hardware, OS, Kubernetes, networks, and CI/CD pipelines - with sophisticated adversaries and insider threats as the design constraint • Hardening our multi-cloud infrastructure end to end, network isolation, secret management, machine identity, checkpoint encryption, the unglamorous work that keeps real money safe • Protecting our API services against common and emerging threats, from DDoS to the attacks that do not have names yet • Securing and monitoring our distributed workforce device fleet; endpoint protection and robust IAM for a team that moves fast across multiple markets • Partnering with engineering teams to deploy security enhancements at scale, embedding security into how we ship, not bolting it on after the fact • Leading our compliance work; PCI DSS, SOC 1 and 2, routine penetration tests with external auditors, and making sure we don't just pass them, we believe in them • Taking a generalist approach to emerging workloads, balancing deep security expertise with the broad technical range to adapt as the infrastructure evolves • Building the security culture across the engineering org, not by policing, but by making secure instincts the default

Role Description The problem you'll be solving: - Building payments infrastructure for a continent is not a clean problem. - The market is fragmented; regulations shift, and edge cases are endless. - This role exists to find and fix inefficiencies in the business. You will sit at the center of the business, working directly with the CEO on the highest-priority operational and strategic challenges we face. The remit is deliberately wide because the need is wide. You go where the leverage is highest, own it completely, and see it through to the end. No two months will look the same in this role. But here is the shape of the work: - Leading market expansion efforts from end to end — country selection, regulatory groundwork, operational setup, and launch. - Owning strategic initiatives that don't fit neatly inside any one function. - Walking into any department, auditing how it works, and calling out what's slowing us down. - Building internal systems, workflows, and operational infrastructure for a fast-growing company. - Producing data-driven analysis that informs our biggest decisions — market sizing, competitive positioning, performance diagnostics. - Supporting strategic planning, goal setting, and performance management at the leadership level. - Helping every team rethink how they work — bringing AI and automation into processes. - Identifying new business opportunities and owning the earliest, hardest stages of turning them into real things. Qualifications - 5 to 10 years in operations, strategy, product, revenue ops, or consulting. - At least two years inside a fast-growth startup. - Strong analytical foundation — comfortable getting into the data yourself. - Proven track record of shipping things with measurable impact. - Strong communication skills to make complex situations legible to anyone. Requirements - Experience operating in fast-moving environments — startups, consulting, ops, product, strategy. - Think from first principles; ask whether something should exist at all. - AI-native in practice; using it to work faster and think better. - Care about building systems that serve disenfranchised businesses. Benefits - Competitive pay. - Meaningful equity at an early stage. - Real flexibility on hours, location, and work style. - A direct line to the CEO — involvement in decision-making. Company Description Juicyway was started by Ife and Justin. We processed our first (nine dollar) transaction in November 2021. A few years and a lot of transactions later, we have come to terms with our true role in enabling African businesses to make compliant global payments cheap and fast. As we come out of stealth, we are convinced that we are the vanguard of a new payments paradigm, designed for Africans but global in its reach.