Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law.
Customer Care Intern
Location
Italy
Posted
5 days ago
Salary
0
Seniority
Entry Level
No structured requirement data.
Job Description
Customer Care Intern
Believe
Role Description - Ensure a good quality of answers to our Label & Artists regarding various subjects such as content delivery or modifications, payments and reporting - Training & onboarding for Artists and Labels on our tools - Make sure to give efficient solutions and answers in a minimal delay Qualifications - Good communication skills with Care, Respect, Empathy - Problem solving mindset - Attention to detail - Passionate about technology - A team player with positive attitude - Excellent written and verbal communication skills - Fluent in Italian and English Benefits - Tailor-made training and coaching program - Remote working policy - A well-being program - Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist - Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet - Shaping Together: A Group-wide event focused on volunteerism and community impact Company Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law.
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