KLARSTEIN

Role Description You are a competent and committed contact partner and service provider for our French-speaking customers (only inbound) via phone and e-mail (phone communication - 90%). - You advise and support our customers regarding our product portfolio, orders and returns process. - You are the first-level contact and you edit customer inquiries for the Back Office. - You manage consumer marketplaces such as eBay, Amazon etc. - You are responsible for the post-processing and documentation of customer inquiries. - You cooperate with internal departments. Qualifications - Secondary with school-leaving examination - Follow-up/Higher Professional Education - University education (Bachelor's degree) - University education (Master's degree) - Fluent in French (native level) - Excellent communication skills - Customer-oriented attitude is a must - Self-motivated with drive - Team player - Negotiator - Customer support experience is a big advantage but not a must Requirements - French - Proficiency (C1) - English - Proficiency (C1) or Slovak - Proficiency (C1) - The position is suitable for a fresh graduate Benefits - Teambuildings – Meet your colleagues in informal settings like Family day and enjoy our Christmas and Summer parties. - Candy & Coffee bar – Help yourself to sweets, fresh fruit, sparkling water, tea, or coffee. - Employee discounts – Save 30% on anything from our brands. - Multisport card – Free access to hundreds of sport centres, wellness centres, gyms, or classes. - Bonuses for special occasions – Special bonuses on occasions like anniversaries, getting married, etc. - Sick days – Paid sick days in addition to annual leave. - Slovnaft BAjk – Contribution to your Slovnaft BAjk subscription for bicycle commuting. - A wide range of courses – Access to professional and personal development resources. - English/German/Slovak lessons – Online language lessons with a professional lector. Company Description KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years, we have created and built our own e-commerce brand KLARSTEIN. We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development, and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN.

Role Description You are a competent and committed contact partner and service provider for our German-speaking customers (only inbound) via phone and e-mail (phone communication - 90%). - You advise and support our customers regarding our product portfolio, orders, and returns process. - You are the first-level contact and you edit customer inquiries for the Back Office. - You manage consumer marketplaces such as eBay, Amazon, etc. - You are responsible for the post-processing and documentation of customer inquiries. - You cooperate with internal departments. Qualifications - Secondary with school-leaving examination - Follow-up/Higher Professional Education - University education (Bachelor's degree) - University education (Master's degree) - Fluent in German (native level) - Proficiency in English (C1) or Slovak (C1) Requirements - Excellent communication skills - Customer-oriented attitude is a must - Self-motivated with drive - Team player - Negotiator - Customer support experience is a big advantage but not a must Benefits - Teambuildings – Meet your colleagues in informal settings like Family day and enjoy our Christmas and Summer parties. - Candy & Coffee bar – Help yourself to sweets, fresh fruit, sparkling water, tea, or coffee. - Employee discounts – Save 30% on anything from our brands. - Multisport card – Free access to hundreds of sport centres, wellness centres, gyms, or classes. - Bonuses for special occasions – Special bonuses for anniversaries, getting married, etc. - Sick days – A few paid sick days on top of annual leave. - Slovnaft BAjk – Support for your Slovnaft BAjk subscription for bike commuting. - A wide range of courses – Access to courses, books, or an online library. - English/German/Slovak lessons – Professional language lessons online. - Chill zone and massage chair available for relaxation. Company Description KLARSTEIN creates, builds, and scales consumer brands globally. Within the last 17 years, we have created and built our own e-commerce brand KLARSTEIN. We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development, and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN.

Role Description You are a competent and committed contact partner and service provider for our Polish-speaking customers (only inbound) via phone and e-mail. - You advise and support our customers regarding our product portfolio, orders and returns process. - You are the first-level contact and you edit customer inquiries for the Back Office. - You are responsible for the post-processing and documentation of customer inquiries. - You cooperate with internal departments. Qualifications - Secondary with school-leaving examination - Follow-up/Higher Professional Education - University education (Bachelor's degree) - University education (Master's degree) - Fluent in Polish (native level) - Proficiency in English (C1) or Slovak (C1) Requirements - Excellent communication skills - Customer oriented attitude is a must - Self motivated with drive - Team player - Negotiator - Customer support experience is a big advantage but not a must Benefits - Teambuildings – Meet your colleagues in informal settings like Family day and enjoy our Christmas and Summer parties. - Candy&Coffee bar – Help yourself to sweets and fresh fruit, sparkling water, tea or coffee. - Employee discounts – Save 30% on anything from our brands. - Multisport card – Free access to hundreds of sport centres, wellness centres, gyms or classes. - Bonuses for special occasions – Special bonuses on occasions like anniversaries, getting married, etc. - Sick days – A few paid sick days on top of annual leave. - Slovnaft BAjk – Contribution to your Slovnaft BAjk subscription for bike sharing in Bratislava. - A wide range of courses – Increase your professional expertise with courses, books, or an online library. - English/German/Slovak lessons – Join lessons with a professional lector online. - Chill zone – A place to relax or enjoy a massage from our massage chair. Company Description KLARSTEIN creates, builds and scales consumer brands globally. Within the last 17 years, we have created and built our own e-commerce brand KLARSTEIN. We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development, and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of KLARSTEIN.