• Own day-to-day project delivery and execution • Coordinate internal developers, designers, QA specialists, and external vendors • Track tasks, dependencies, milestones, and delivery commitments across all project streams • Ensure stakeholders receive timely updates and that risks are surfaced early • Drive accountability and follow-up across the entire project team • Maintain project documentation, timelines, and planning artifacts • Work closely with production and leadership teams to ensure deadlines and quality targets are met • Identify process gaps and continuously improve project workflows • Act as the central communication hub between all project participants

Role Description We invite an Intermediate Project Manager to join our team working on a leading Point-of-Sale platform with more than 135,000 installations worldwide. The product is a robust restaurant and food service POS and kitchen management system built to operate in the "offline-proof" mode, processing orders end-to-end from creation through preparation and fulfillment. It integrates with cloud and on-premise systems, supports third-party services, and connects to a wide range of hardware devices. Qualifications - 2.5+ years of experience in IT project management, working with US-based clients and leading teams of 7-10 FTEs on projects lasting 3+ months - Strong knowledge of project management principles and best practices - Experience in release management, including deployment coordination - Experience managing project dependencies and coordinating third-party integrations - Experience working with Agile methodologies (Scrum/Kanban) - Experience with Jira, Git/Bitbucket, and Jenkins - Proven experience planning, executing, and delivering software projects on schedule - Attention to detail with the ability to prioritize work and balance competing stakeholder needs - Excellent communication, collaboration, and stakeholder management skills - Upper-Intermediate English level - Eagerness to learn the project's technical domain Requirements - Desirable: Experience with Google Sheets, including functions and data manipulation - Desirable: Familiarity with Elasticsearch - Desirable: Experience managing a remote team Benefits - 99.9% remote — you can work from anywhere in the world - 30 paid days off per year to use however you like — vacations, holidays, or personal time - 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child - Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months - We pay in U.S. dollars and cover all approved overtime - Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events

Role Description The Project Manager is responsible for managing and overseeing all aspects of Security and IT infrastructure projects. The incumbent in this role will efficiently meet project safety, quality, schedule, and cost goals, while managing internal and external stakeholders across multiple business units. This position will work with multiple departments and processes to support work execution, problem solving, planning, and process improvement. The Project Manager will proactively lead and facilitate teams through issues and is responsible for the efficient execution of work items and conditions of the areas in which they are assigned. Qualifications - Experience in project management within IT and Security infrastructure. - Strong leadership and communication skills. - Ability to manage multiple stakeholders and workstreams. Requirements - Manages and oversees all aspects of a project to ensure it is completed on time and within budget. - Responsible for managing scope, cost, schedule, vendors, and contractual deliverables. - Develops detailed project plans, monitors project milestones, and generates status reports. - Evaluates and manages risk; incorporates quality measures and standards into project deliverables. - Manages several project workstreams. - Directs project progress and establishes administrative guidance on project execution. - Monitors project budgets and develops monthly variance reports. - Qualifies and quantifies project issues and risks and develops response plans to resolve. - Understands current and future business goals and ongoing concerns. - Performs other duties as assigned. Benefits - 100% remote position with hybrid options for local employees. - Flexible work model: 60% on-site as needed, 40% remote.

Role Description At Orquest, we believe retail works better when people and operations are synchronized. We put AI and Machine Learning at the service of stores so they always have the right employee, in the right place, at the right time. We are looking for an experienced Project Manager to lead this mission, ensuring our implementation process is strategic, efficient, and oriented towards delivering real value. Your mission is to be the cornerstone of project governance and strategic success. As the primary lead for client relationships and expectation management, you will act as the leader who orchestrates both internal and external teams. You are a key figure with the ability to anticipate risks, set boundaries, and maintain strategic direction even in critical situations. Your approach combines operational excellence—solving incidents and evaluating project performance—with a consultative vision that ensures our solution delivers maximum value to the client. - Strategic Project Governance: Establish the project governance model, defining communication channels and decision-making forums with client stakeholders to ensure total alignment. - Expectation Setting & Management: Act as a trusted advisor, setting clear limits with clients to prevent scope creep while negotiating realistic commitments. - Journey Map Management: Define and oversee the project timeline, ensuring every phase—from the Sales Handover and Discovery to Data Maturation—is completed on time and in full. - Realistic Planning: Create work plans based on actual technical complexity (validated with Solutions Architects, Product, and Delivery), ensuring milestones are truly achievable. - Multidisciplinary Coordination: Ensure internal teams are engaged and aligned with the scope, removing blockers and fostering collaboration to meet project commitments. - KPI Monitoring & VoC: Establish performance indicators and activate the Voice of the Customer (VoC) program to ensure the implementation meets value expectations and project health remains high. - Risk & Crisis Management: Map risks proactively and lead communication during high-pressure moments, projecting calm and coordinating internal teams to resolve issues. - Flawless Handover to CSM: Aim for an impeccable transfer to the Customer Success team, delivering a client who is not just "configured," but trained, convinced, and actively using the solution. Qualifications - Experience: 3–5+ years managing complex SaaS implementations. Proven success leading relationships with challenging clients and managing global accounts with multiple stakeholders. - Education: Preferably a degree in Project Management or solid equivalent experience in software project management. - Languages: Professional fluency in the required languages (Spanish, English, and Portuguese). Additional languages are a competitive advantage for our global growth. - International Reach: Flexibility to travel and adaptability to operate successfully in multicultural environments. - Business & Value Vision: Ability to translate the client's macro objectives into a solid project plan oriented toward Orquest’s ROI. - Governance & Methodology: Rigor in management methodologies to guarantee total control over project scope, timing, and quality. - Strategic Communication & Negotiation: Skill in managing high-level stakeholders, adapting the message, and negotiating boundaries with solid foundations. - Crisis Management & Resilience: Ability to maintain control and project calm under pressure, making data-driven decisions. - Excellence & Ownership: A maximum sense of responsibility, attention to detail, and an unwavering commitment to results and client satisfaction. Benefits - A key role in a fast-growing international SaaS company - A diverse, global team and collaborative culture - Real ownership and autonomy to drive impact - Comprehensive Medical Insurance - OpenUp platform for your mental well-being - Language classes to keep you growing - A flexible work model