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To build a sustainable ecosystem for analytics in SMU
Growth Coordinator
Location
Washington
Posted
107 days ago
Salary
$25 / hour
Seniority
Senior
Job Description
Growth Coordinator
SMU Business Intelligence and Analytics
• Support Account Managers in day-to-day execution of multiple partner accounts • Deliver exceptional client experience while supporting client success needs • Conduct research to support partnership strategy and engagement • Support report development for account managers • Conduct outbound calls, emails, and other customer engagement activities • Execute other administrative activities that may be needed to deliver an exceptional partner experience
Job Requirements
- Self-starter excited about working at a fast-paced startup
- You’re intellectually curious and naturally pull the string until you find the answer
- Ability to communicate and present issues and needs clearly
- Comfortable talking with customers via phone or email
- Flexible to support a variety of tasks and dynamic demands
- Have a customer-first mentality and operate with the utmost professionalism
- Organized with ability to clearly document and track asks and deliver against known timelines to partners
Benefits
- A generous PTO policy, with a minimum of three weeks off per year
- A holiday schedule that follows standard U.S. holidays
- Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
- Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options
- Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
- Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave
- 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
- Join teammates from across the country at our annual company gathering
- Company shutdown between Christmas and New Year’s
- Supplemental life insurance, pet insurance, commuter benefits, and more
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