Executive Assistant locations USA - Remote job requisition id R13668 The Executive Assistant (EA) provides high-impact, strategic, and confidential support to C-level executives, enabling the executives to operate at maximum effectiveness. This role serves as a trusted partner, managing complex priorities, anticipating needs, exercising sound judgment, and representing the executive’s office in interactions with internal and external stakeholders. The EA operates with significant autonomy, discretion, and decision-making authority on matters of the executive team. Outcomes and Activities: Executive Support & Strategic Partnership - Partner with and provide administrative support to the Executive Leadership Team (ELT), including SVP/VP leaders, to meet business needs. - Act as a liaison between the C-level executive, senior leadership, Board members, and internal/external partners. - Proactively manage the executive’s priorities, ensuring time, information, and resources are aligned with organizational goals. - Prepare executive briefing materials, decision memos, presentations, and follow-up actions for meetings and strategic engagements. - Anticipate needs and issues, identify risks, and provide recommendations to support executive decision‑making. Calendar, Communication, & Workflow Management - Independently manage a complex, high-volume calendar, balancing competing priorities with business acumen and diplomacy. - Draft, edit, and refine executive correspondence, communications, and talking points. - Gatekeep and triage internal/external communications, escalating or resolving matters based on urgency, importance, and strategic alignment. - Ensure seamless coordination of executive workflows, operating rhythms, and organizational commitments. Confidential Information & Issue Resolution - Handle highly sensitive organizational, personnel, and financial information with absolute discretion. - Investigate issues, gather data, and provide executive-level recommendations or resolutions. - Represent the executive in addressing inquiries, disputes, or confidential matters with professionalism and authority. Meeting, Event, & Logistics Ownership - Plan, organize, and execute executive-level meetings, Board sessions, strategic reviews, and leadership off-sites. - Own agenda development, briefing documents, presentations, and action‑item tracking. - Coordinate complex domestic and international travel, ensuring all logistics align with executive preferences and business needs. Project & Initiative Management - Lead and support cross-functional projects on behalf of the C-level executive, acting as project manager or liaison as needed. - Track progress on organizational initiatives, ensuring alignment with milestones, KPIs, and executive priorities. - Monitor deliverables from leadership partners and ensure follow-through on commitments. Operational & Administrative Leadership - Continuously improve processes, workflows, and tools within the executive office. - Identify and resolve inefficiencies; implement best practices for documentation, communication, and coordination. - Provide mentorship or guidance to other administrative professionals across the organization, as appropriate. Decision-Making Authority - Independently prioritizes executive workflow and allocates time/resources aligned with business priorities. - Makes decisions regarding scheduling, communication routing, information flow, and issue escalation. - Acts as a delegate on selected tasks requiring judgment, including internal inquiries, confidentiality-sensitive issues, and operational decisions within defined limits. - Provides recommendations and analysis that influence executive decisions, organizational planning, or strategic focus. Knowledge and Skills: - Exceptional judgment, discretion, and decision-making capability. - Ability to maintain a high level of confidentiality with the utmost discretion. - Strong business acumen with the ability to understand organizational priorities and dynamics. - Outstanding written and verbal communication skills. - Demonstrated ability to manage multiple priorities, pivot quickly, and operate independently. - High proficiency with productivity tools (e.g., Microsoft 365, Teams, PowerPoint, Excel, Outlook). - Ability to build strong relationships across all levels of the organization. - Comfort navigating ambiguity and driving clarity. Requirements: - Bachelor’s degree preferred; equivalent professional experience considered. - 7+ years of executive-level administrative support experience, with at least 3 years supporting VP-level or above. - Experience functioning in fast-paced, high-growth, or matrixed organizations strongly preferred. Targeted Compensation: $93,487 - $109,068 + an annual bonus plan #LI-Remote Benefits - Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: - Positive by maintaining resiliency and focusing on solutions - Respectful by collaborating and actively listening - Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions - Direct by effectively communicating and conveying courage - Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: - Remain compliant with our policies processes and legal guidelines - All other duties as assigned - Attendance as required by department

• Proactively coordinate and engage with leadership in planning and organizing events, activities, and calendars. • Manage complex calendars and scheduling with senior leadership, maintaining diplomacy and discretion. • Organize, prioritize, and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner. • Organize, execute, and assist with team activities. • Ensure well organized and up-to-date travel logistics, expense reports, and other administrative needs. • Partner with EA team to manage onsite meals, events, and employee activities. Along with keeping the office well stocked with kitchen and office supplies. • Liaise with property management on facility work orders as needed. • Prioritize Inclusion, Diversity, and Equity Initiatives for your executives. • Have fun at work and help others to do the same.

• Managing and organizing the CEO's inbox, calendar, meetings, reminders, notes, and follow-ups — ensuring nothing important falls through the cracks and his time is always protected and well-used. • Capturing open loops, ideas, commitments, and action items — and turning vague or half-formed inputs into clear, organized next steps with owners, deadlines, and priorities attached. • Building and maintaining simple, practical systems around the CEO — trackers, decision lists, weekly briefs, follow-up rhythms, and project status updates — so he always has a clear picture of what needs his attention. • Categorizing and prioritizing projects by owner, deadline, status, and decision needed — helping the CEO decide what should be active, delegated, deferred, escalated, or removed from his plate entirely. • Following up proactively with internal team members, vendors, partners, candidates, attorneys, and other stakeholders — keeping commitments on track and moving things forward even when the CEO is focused elsewhere. • Leading or fully owning certain projects and strategic initiatives from start to finish — gathering context, coordinating the right people, and driving to completion with minimal direction. • Preparing concise summaries, meeting briefs, recaps, and recommendations that help the CEO make faster, better-informed decisions. • Protecting the CEO's focus and tactfully pushing back when he is the bottleneck — comfortable managing up and respectfully challenging a senior leader when the situation calls for it. • Coordinating work across marketing, sales, hiring, legal and vendor follow-up, internal operations, product initiatives, and other strategic projects as needed.

Role Description Supports the Medical Management department at SCAN by responding to provider calls and faxes, entering inpatient and related data into the case management system (CCMS), authorizing SCAN services under the direction of clinical staff and supporting the Medical Management clinical staff in securing information needed to ensure the delivery of quality care and services to SCAN members. You Will: - Support the authorization, monitoring and the processing of claims for inpatient and outpatient services by entering data into designated system and triaging events per department guidelines. - Maintain data entry requirements by following established workflows and departmental policies and procedures. - Verify member data by researching eligibility, member participation in SCAN Care Management Programs, benefits, network provider status, contracts and division of financial responsibility (DOFR). - Maintain telephone standards by answering calls within established turnaround times. - Serve as a resource for internal and external customers by ensuring services are provided within the benefit plan and utilizing contracted providers; work to develop a collaborative partnership with our network providers. - Ensure effective working relationships with providers by interacting in an appropriate, timely, professional manner, and promptly reporting any problems or issues. - Maintain the member‘s right to privacy and protect SCAN operations by keeping information confidential. - Utilize department desktop procedures, workflows, job aids and training material; identify barriers and bring to the attention of the supervisor/manager. - Communicate effectively with members by providing appropriate and timely information and by showing courtesy and respect each member, their caregivers and/or representatives. - Adhere to all quality, compliance and regulatory standards to achieve HCS and SCAN outcomes. - Contribute to team effort by accomplishing related results as needed. - Actively support the achievement of SCAN’s Vision and Goals. - Other duties as assigned. Qualifications - High School Diploma or equivalent required. Associate’s Degree or equivalent experience preferred. - 3+ years of medical experience in a managed care environment is preferred. - Proficiency with data entry required. - ICD-9, CPT coding experience preferred. - Knowledge of medical terminology is required. - Utilization Management experience is required. - Excellent communication skills; primarily telephonic required. - Working knowledge of Medicare and Medi-Cal guidelines preferred. - Strong organizational skills and the ability to prioritize. - Ability to multitask and work with limited supervision. - Ability to work well in a fast-paced and dynamic environment. - Ability to provide professional customer service. - Proficient in MS Office. Benefits - Base salary range: $20.14 to $27.77 per hour - Remote Work Mode - An annual employee bonus program - Robust Wellness Program - Generous paid-time-off (PTO) - Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday - Excellent 401(k) Retirement Saving Plan with employer match - Robust employee recognition program - Tuition reimbursement - An opportunity to become part of a team that makes a difference to our members and our community every day!