• Drive the long-term vision and roadmap for Sales Channel products, including Trove’s branded storefronts, agentic commerce channels, and marketplace integrations (e.g., eBay, Depop). • Lead the launch of new channels and integrations, taking full ownership of site designs, feature sets, and conversion optimizations to scale Trove's 50+ branded resale programs. • Collaborate with existing and prospective clients to understand their sales channel and storefront visions and bring them to life. Act as the voice of the B2B and B2C customer in Sales Channel product design, gathering direct feedback from customers and brand partners in the market. • Navigate through a difficult and messy Sales Channel roadmap that requires negotiating priorities and resolving constraints. • Design, manage, and be accountable for end-to-end product delivery processes to improve predictability, reduce launch timelines, and scale execution as we grow across the entire product suite. • Build repeatable templates and processes, including template PRDs, prototyping systems, technical specifications, and acceptance criteria, and leverage AI tools to improve processes. • Align internal and external stakeholders early in the development process to manage expectations and maintain delivery momentum. • Collaborate with other product team members, Trove’s c-suite, and cross-functional and client teams to prioritize roadmap initiatives and ensure predictable delivery process. • Design product delivery dashboards, track delivery performance, and build alerting systems to alert the team on delivery issues. • Serve as a strategic thought leader, internally and externally, on consistent and predictable product delivery as a key driver for seizing the re-commerce market opportunity.

• Lead ceremonies, such as stand-ups, refinements, and retrospectives. • Own and maintain the Kanban board, ensuring tasks are prioritized and progress is tracked effectively. • Write clear, actionable Jira tickets with well-defined acceptance criteria. • Partner closely with developers to clarify requirements and keep work moving forward. • Make informed decisions regarding priorities for the development team, ensuring that the most critical work is addressed first. • Track and report on weekly goals, keeping teammates and product leadership informed of progress. • Support release planning and execution, ensuring successful deployments. • Propose feature adoption plans, define success metrics, and measure impact post-launch. • Summarize insights from user interviews and independently conduct user behavior analysis. • Create and maintain feature documentation for internal teams and external users. • Assist the Product Support team with inquiries from end users as needed, and provide coverage when required.

• Shape part of the personalization & engagement strategy – Focus on a defined area of engagement (e.g., incentives, gamification, personalization) to identify feature opportunities, size the opportunity, and assess cost and level of effort • Own a project from start to finish – Scope and drive a product initiative through discovery, development, and launch, writing the user stories, specs, or PRDs that engineering builds against • Research and analyze – Interview customers, assess the competitive landscape, and dig into usage data and product metrics to surface insights and make evidence-backed recommendations • Collaborate and communicate – Work closely with engineering, design, data science, and marketing, and present your findings and recommendations to senior leadership • Learn directly from the experts – You'll have a formal mentor on your team guiding you throughout your internship

• Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros). • Write and prioritize Jira tickets to maintain a healthy and well-organized backlog; ensure timely grooming and delivery readiness. • Manage intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress. • Drive continuous improvement within the squads by designing and implementing systems & processes, measuring objectives, and driving team cohesion. • Build and maintain detailed functional specifications, process maps, and user stories to guide product development. • Gather and synthesize detailed product requirements that align to product roadmaps, for review and approval from stakeholders. • Support the product development and management cycle for certain product(s). • Work closely with engineering, design, data analytics, and client success teams to deliver products that align with business goals. • Define and track product KPIs to support performance reporting, identify blockers, and recommend incremental improvements. • Implement a test-and-learn framework to iterate on product capabilities, from MVP to scalable solutions. • Stay informed about industry trends and emerging technologies to evolve product offerings continually.