• Be a chargemaster subject matter expert for all USPh entities within the organization • Maintain and update pricing annually for new CPT Codes • Resolve Coding Discrepancies • Review denial trends • Financial Class determination • Update Medicare Expected Amounts Annually • Review and update state WC and Auto Expected Amounts nationwide • Review and distribute health plan updates to partnerships & operations • Collaborate with Managed Care, Clinical Compliance and Revenue Cycle teams

Role Description The Transformation Office Analyst supports enterprise-wide continuous improvement and transformation initiatives by administering the KPI Fire system and ensuring accurate tracking, validation, and reporting of savings and performance improvements. This role partners closely with the Continuous Improvement (CI) team and cross-functional stakeholders to drive data integrity, standardization, and visibility of key transformation outcomes. This is a remote role; however, you must reside in the Downers Grove, IL area or near one of our plant locations. - Administer and maintain the KPI Fire system, including user access, system configuration, project tracking, and reporting integrity. - Partner with CI leaders and business teams to ensure timely and accurate entry of projects, initiatives, and savings within KPI Fire. - Review, validate, and support savings calculations to ensure alignment with defined financial and operational methodologies. - Collaborate with Finance and CI teams to reconcile reported savings and ensure consistency with financial reporting standards. - Monitor project progress, ensuring updates are current, complete, and aligned with transformation governance requirements. - Generate standard and ad hoc reports to provide visibility into pipeline, savings realization, and KPI performance. - Support auditing processes by maintaining documentation and validation of savings assumptions and calculations. - Identify opportunities to improve data quality, reporting efficiency, and system utilization. - Provide training and guidance to users on KPI Fire processes, data entry standards, and reporting expectations. - Assist in the development and standardization of tools, templates, and processes supporting transformation initiatives. Qualifications - Bachelor’s degree in Business, Finance, Supply Chain, Engineering, or related field (or equivalent experience). - 2+ years of experience in data analysis, continuous improvement, finance, or operations support. - Experience supporting cross-functional or enterprise-level projects preferred. - Experience with KPI tracking or project management systems (e.g., KPI Fire) preferred. - Strong analytical skills with ability to validate data, interpret results, and identify discrepancies. - High attention to detail with strong focus on data accuracy and governance. - Proficient in Excel and data/reporting tools; experience with dashboards preferred. - Ability to manage and coordinate across multiple enterprise stakeholders and priorities. - Strong organizational skills with ability to support multiple concurrent enterprise initiatives. - Effective communication skills, with ability to translate complex data into actionable insights. - Continuous improvement mindset with focus on standardization and scalability. Requirements - The pay range for this full-time, salaried position is $75,708 - $113,562/year. - Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. - The position is eligible for a discretionary annual incentive based on company and individual performance. Benefits - Comprehensive benefits package including health, dental, 401k, and wellness benefits beginning on the first day of employment. Company Description Maker's Pride is an Equal Opportunity Employer.

• Support due diligence reviews for new and existing partners, including fintech companies, financial institutions, vendors, and other third-party service providers. • Communicate regularly with prospective and onboarding partners globally to help them understand requirements, timelines, and outstanding documentation needs. • Conduct and support third-party risk management processes, including KYC, KYB, enhanced due diligence, policy and procedure reviews, customer onboarding flow reviews, and risk assessments. • Review partner-provided documentation for completeness, consistency, and potential risk indicators. • Track partner onboarding progress, follow up on outstanding items, and help ensure required documents are submitted ahead of launch deadlines. • Respond to partner questions related to the onboarding and due diligence process, escalating requests or issues as appropriate. • Work closely with internal teams, including Operations, Compliance, AML, Legal, Product, and Project Management, to ensure partner integrations meet internal requirements. • Identify process gaps, recurring partner questions, or documentation issues, and contribute to improvements in the partner onboarding and diligence process. • Maintain accurate records of diligence reviews, decisions, approvals, and supporting documentation.

Role Description The Senior Fraud Investigations Analyst, reporting to the Manager, Fraud, is responsible for conducting comprehensive reviews of mortgage insurance applications to support the detection and prevention of fraudulent information. The role supports the ability of Operations to reduce overall fraud related risks, drive fraud awareness education and ongoing improvement to the overall customer experience and the mortgage industry. This position is being posted to fill a new position recently created. - Complete in-depth investigations and analysis into all aspects of mortgage fraud transactions by extracting and analyzing data from multiple systems and tools. - Establish and leverage internal and external relationships with customers, industry partners and investigative bodies to support the development and implementation of fraud detection and prevention solutions. - Analyze transactional data to identify fraud patterns, system, and procedural weakness and required data/information to provide recommendations for innovative process improvement solutions. - Prepare and distribute analytics reporting and presentations to communicate departmental and portfolio performance as it pertains to frauds/misrepresentations. - Presentation of investigative conclusions/findings and recommendations to Operations Management. - Collaborate with Loss Mitigation, Risk, Sales, and Underwriting Operations to help influence and assist in the development and maintenance of fraud/risk related policies, guidelines, and operational processes. - Participate in industry related committees/associations where available to maintain knowledge of current fraud trends, tools, and information. - Develop, maintain and deliver fraud and misrepresentation training to internal and external customers to communicate and reinforce the importance of Fraud Management and ensure a clear understanding in French and English. - Participate in various special projects as required. - Provide the highest level of internal and external customer service. - Support Operations stakeholders ability to deliver established SLAs through timely resolution of investigations. Qualifications - Bilingual – Fluent in English and French (written and verbal) - University degree in Business, Economics, Commerce or equivalent education and work experience. - Minimum 3 years of progressive experience in mortgage underwriting and/or financial industry fraud investigations & analytics required. - Strong technical knowledge of mortgage underwriting processes and regulatory requirements. - Strong investigative, analytical, and critical thinking abilities. - Strong judgment, professionalism, and attention to detail. - Passion for continuous learning and staying informed of emerging industry trends. - Strong communication skills (Bilingual- French and English) verbal and written. - Strong presentation skills for internal/external audiences (Bilingual- French and English). - The ability to exchange sensitive or technical information with a non-technical audience as well as influence key stakeholders. - Strong interpersonal, relationship building and customer centric skills. - Ability to work effectively within a team environment, with strong collaboration abilities. - Demonstrated strength in working independently – ability to make decisions, manage deliverables and resolve issues while seeking guidance on more complex situations. - Ability to thrive in a constantly changing, high volume, and fast paced environment while managing multiple priorities to meet deadlines. - Analytical thinker with ability to challenge the status quo and drive change. - Expert knowledge of Excel and PowerPoint. Power BI is an asset. Benefits - Competitive compensation - Annual performance bonus - Medical and dental benefits - Company funded pension plan - Matching RRSP, TFSA and/or Non-registered Savings Plans - Work from anywhere days - An environment that creates a sense of belonging to inspire you to be your very best Company Description Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers. Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership. Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.