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Philips

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Service Engineer – Ultrasound

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Australia

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Service Engineer – Ultrasound

Philips

• Manage inbound calls from customers • Create cases for customer calls and verify contract entitlement • Proactive monitoring of systems • Book time slots for engineers when remote diagnosis is not possible • Process part orders and provide updates on delivery • Support infield engineers with technical knowledge • Identify opportunities for improving customer experience

Job Requirements

  • Relevant degree in Biomedical or Engineering
  • Experience within Medical Devices
  • Experience with maintenance and troubleshooting of complex systems in Ultrasound
  • Strong communication skills
  • Savvy IT skills and experience with Microsoft products

Benefits

  • Equal opportunity employer
  • Commitment to an inclusive workforce
  • Fair assessment regardless of background

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