Employee Relations Manager

Location

United States

Posted

29 days ago

Salary

$105K - $112K / year

Seniority

Lead

Job Description

Employee Relations Manager

Greystar

Role Description Greystar’s mission is to enrich the lives we touch by doing things the right way. We are looking for a talented Manager to provide outstanding Employee Relations and Human Resources support to our leaders and team members. This remote position supports the execution of Greystar’s Employee Relations strategy by resolving ER matters within an assigned portfolio. - Serve as the primary ER point of contact for an assigned portfolio of properties and business units, providing guidance on employee relations matters including performance management, conduct, attendance, and workplace conflict. - Conduct thorough, objective, and timely workplace investigations, document findings accurately, and recommend appropriate resolutions in alignment with company policy and applicable law. - Interpret and apply the Team Member Handbook, HR policies, and employment law to advise managers, supervisors, and team members; escalate novel or high-risk matters to the Regional ER Director as appropriate. - Partner with frontline and mid-level leaders to coach them through performance management processes, corrective action, and documentation best practices. - Review and coach managers on ER-related communications including disciplinary notices, performance improvement plans, and other documentation. - Research and maintain awareness of federal, state, and local employment law developments across assigned multi-state geographies to ensure compliant HR/ER practice. - Support the preparation and submission of EEOC position statements and related documentation, working closely with the Regional ER Director and, where appropriate, assigned legal counsel. - Monitor the ER intake queue and triage incoming requests; route matters outside the Manager’s scope to the appropriate ER or People & Culture team member. - Collaborate with ER colleagues, HRBPs, Legal, and SME teams to deliver integrated people solutions and share best practices. - Identify recurring ER themes within the portfolio and surface recommendations to the Regional ER Director to inform training, process improvement, or policy updates. - Complete ER reports, analyses, and other documentation as assigned; maintain accurate and confidential personnel and legal records in accordance with Company standards. Qualifications - 4–5 years of progressive Human Resources Generalist or Employee Relations Specialist experience, with demonstrated exposure to workplace investigations. - Minimum of 2 years supporting multi-location and multi-state populations in an HR or ER capacity. - Solid foundational knowledge of federal and state employment law, including EEO, FMLA, ADA, and related regulations. - Demonstrated ability to conduct workplace investigations, document findings objectively, and recommend appropriate corrective actions. - Strong written and verbal communication skills; ability to draft clear, professional ER documentation, correspondence, and position statements. - Ability to build credibility and trust with frontline managers and team members, providing guidance that is both empathetic and legally sound. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and HRIS platforms; experience with case management or ER tracking tools a plus. - Strong organizational skills and attention to detail; ability to manage multiple active cases simultaneously while meeting deadlines. - Exercises sound judgment and appropriate discretion when handling sensitive or confidential information. - Bachelor’s degree in Human Resources, Business, Public Administration, or related field; substantial and equivalent experience will be considered. - HR Certification (SHRM-CP or PHR) preferred. - Written and verbal English fluency required; bilingual skills are a plus. Requirements - The salary range for this position is $105,000 - $112,000 USD Annually. - Incumbent for this role is ideally sitting in or willing to work CST Hours. Benefits - Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. - Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. - Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! - Additional vacation accrued with tenure. - 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). - 401(k) with Company Match up to 6% of pay after 6 months of service. - Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). - Employee Assistance Program. - Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. - Charitable giving program and benefits.

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