UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
RN Call Assist Supervisor
Location
United States
Posted
3 days ago
Salary
$72.8K - $130K / year
Seniority
Mid Level
No structured requirement data.
Job Description
RN Call Assist Supervisor
UnitedHealth Group
Role Description For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Under general supervision, organizes, supervises and leads the operation of the team, assuring the continuity and quality of patient care by following appropriate clinic/department protocols and the supervision and evaluation of staff. The RN Clinical Support Supervisor will articulate program status proactively and routinely to internal committees, advising leadership on key strategic initiatives, risks and opportunities related to telephonic nurse triage. Collect, analyze, maintain and report data on the utilization of medical services, department results and resource use. If you have an OR Registered Nurse License, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: - Supervise and develop team consisting of diverse clinical and related positions and skill sets. - Actively work with all members of the department health care team to manage patient care, ensuring quality and safety of nursing care and smooth patient flow within department. - Collaborate with leadership and other business functions in enhancements to clinical care model and operational flow. - Articulate program status proactively and routinely to internal committees, advising leadership on key strategic initiatives, risks and opportunities related to hospital and readmission rates. - Collect, analyze, maintain and report data on the utilization of medical services, department results and resource use. - Provide regular performance feedback and conduct performance appraisals to ensure performance standards are met. - Monitor skill development and performance of the staff. - Direct the work of staff, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of staff and resources. - Monitor attendance and time off. - Meet regularly with leadership. - Perform other duties including resolving variances, researching and resolving patient complaints with staff. - Develop clinical policy and procedures in conjunction with education and training department. - Assist with development of protocols and other related written resource materials appropriate to the needs of the team. - Assist in conducting staff meetings and huddles. - Research and resolve clinical quality issues. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - Graduation from an accredited school of nursing. - Active Registered Nurse license in Oregon and if located outside of Oregon, Active Registered Nurse license in state of hire also. - 3+ years of experience in clinical setting. Requirements - Bachelor’s degree in nursing (preferred). - 1+ years of leadership experience (preferred). - All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range from $72,800 - $130,000 annually based on full-time employment.
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