smava

• You are the expert for our customers and provide telephone advice on the relevant insurance products • You determine each customer’s individual needs and support them with tailored solutions using our internal systems • You take customers’ personal preferences into account and ensure high customer satisfaction through strong service orientation • This role does not involve cold calling — all customers are expecting and welcome your call • With our modern communication tools and the digital signing options offered by our partners, an efficient working day is guaranteed

• Advise customers by phone on credit insurance • Assess customers' individual needs and support them with tailored solutions • Ensure high customer satisfaction through a service-oriented approach • Work with modern communication tools and digital completion/signing options

• Together with your future colleagues, you will advise our customers on the topic of credit protection after the loan has been granted. • When it comes to protecting the arranged consumer loans, you are the expert for our customers and provide telephone consultations on the relevant insurance products. • You determine each customer's individual needs and support them with tailored solutions using our internal systems. • You take customers' individual preferences into account and ensure high customer satisfaction through strong service orientation. • This is not cold calling — all of your customers look forward to your telephone consultation. • With our modern communication tools and the digital contract-completion options provided by our partners, nothing stands in the way of an efficient workday.

• You are responsible for optimizing and completing customer records by phone (outbound) • You assist customers with data entry, helping them access the most competitive loan offers • You forward customer inquiries to our credit specialists and thereby support comprehensive loan consultations • As a Call Center Agent, you actively contribute to improving our processes and help optimize existing quality management • No cold calling — customers have voluntarily provided their data to us • With our modern communication tools and our partners' digital completion options, nothing stands in the way of an efficient workday

• You are responsible for optimizing and completing customer data records by phone (outbound) • You assist customers with data entry, helping them on their way to the most favorable loan • You forward customer inquiries to our loan specialists and thus support comprehensive loan advisory services • As a call center agent, you are continuously involved in improving our processes and thereby help optimize existing quality management • No cold calling — your customers have proactively provided their details to us • With our modern communication tools and our partners' digital completion options, nothing stands in the way of an efficient working day

• You are the first point of contact for our customers and advise them by phone and in writing on loan comparisons • You support our customers from initial contact through to contract conclusion and assist them at every stage • With your intuition and a thorough needs analysis you determine what customers really need and help them secure the optimal loan offer • Help our customers fulfill their wishes — completely without cold calling, as all our customers have proactively submitted their details to us • With our modern communication tools and our partners' digital contract-completion options, nothing stands in the way of an efficient working day.

• Du bist die erste Ansprechperson für unsere Kund*innen und berätst diese telefonisch und schriftlich beim Kreditvergleich • Du betreust unsere Kund*innen vom Erstkontakt bis hin zum Vertragsabschluss und supportest sie dabei in allen Phasen • Mit deinem Gespür und einer guten Bedarfsanalyse findest du heraus, was dein*e Kund*innen wirklich brauchen und verhilfst zum optimalen Kreditangebot • Unterstütze unsere Kund*innen dabei, ihre Wünsche zu erfüllen, und das ganz ohne Kaltakquise, denn all unsere Kund*innen haben ihre Daten aktiv bei uns hinterlassen. • Mit unseren modernen Kommunikationstools und den digitalen Abschlussmöglichkeiten unserer Partner steht einem effizienten Arbeitsalltag nichts entgegen.

• You are the primary point of contact for our customers and advise them by phone and in writing on loan comparisons • You support our customers from first contact through to contract conclusion and assist them in all phases • With your intuition and a thorough needs analysis, you determine what customers truly need and help them secure the optimal loan offer • Help customers fulfill their requests — without cold calling, as all our customers have actively submitted their data to us • With our modern communication tools and the digital closing options from our partners, nothing stands in the way of an efficient workday.