Role Description The Training Coordinator is a subject matter expert on workforce development for people with disabilities. This position works to design, develop, coordinate and disseminate high-quality professional development and training for the staff of the state funding agency, Tennessee Department of Human Services, Division of Rehabilitation Services (TN DHS/DRS), as well as community rehabilitation agencies that are funded to provide services for the customers with disabilities served by TN DHS/DRS. - Educational services are grounded in research and align with professional standards established by nationally recognized disability and employment organizations. - Most trainings will be delivered virtually, with some in-person sessions. - Trainings will support professionals who provide employment services by building skills in areas such as: - Career exploration - Job search strategies - Employer engagement - Job accommodations - Assistive technology - Job support services - Connecting individuals with community resources/services - Collaborates with professionals in the field who develop and/or assist in presenting specialized topics, as needed. - Carries out additional tasks and responsibilities based on the requirements of the TN DHS/DRS contract scope of services and direction of supervisor. - The overall goal of this role is to enhance skills and promote best practices among professionals working to improve employment outcomes for people with disabilities. - This position is primarily remote, with some travel required. Company Description The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. - UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. - As Tennessee’s flagship land-grant university, its footprint spans the entire state. - The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. - The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. - UT Knoxville considers its employees its number one asset, focusing on work-life balance, compensation, and innovation leadership. - Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. - The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. - The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. - It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!

Role Description The Instructional Design and Training Specialist is responsible for overseeing the internal training team. They play a pivotal role in leading a team of instructional designers to create engaging, effective, and scalable learning experiences. This role combines leadership, project management, and instructional design expertise to ensure the successful delivery of learning solutions aligned with organizational goals. Additionally, the Specialist is responsible for writing and editing the learning content for end-user training and creating job aids and documentation. - Provide Acentra Health Program Director, Client Training Manager, or Acentra Health Learning Director with project and content development expertise and management. - Oversee the design and development of learning programs from concept to delivery. - Manage one or more workstreams. - Manage timelines, resources, and stakeholder expectations. - Ensure projects are delivered on time, within scope, and aligned with quality and team standards. - Provide guidance on the day-to-day activities of internal training team members, including prioritization of work, development and execution of work plan tasks, coordination of resources, and meeting plans. - Prepare and maintain documentation and all course materials for role-based education. - Apply adult learning principles and instructional design methodologies (e.g., ADDIE, SAM). - Review and approve learning materials including eLearning, instructor-led training, job aids, and blended learning solutions. - Manage the development and implementation of training programs for the assigned applications and impacted end users. - Act as a resource to aid in E-Learning course development, ongoing new hire education, go-live/end-user support, and other duties pertinent to onboarding & education. - Ensure learning solutions are inclusive, accessible, and measurable. - Collaborate with subject matter experts, business leaders, and other L&D team members. - Translate business needs into effective learning strategies. - Communicate project status and outcomes to stakeholders. - Establish and maintain design standards, governance, and best practices. - Evaluate learning effectiveness and recommend improvements. - Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications - Bachelor degree or equivalent experience in lieu of a degree may be considered. - A minimum of 7 years of progressive experience in instructional design, focused on employee training, with at least 5 years in a senior role. - Ability to pass a National Agency Check Investigation (NACI). - Proficiency in authoring tools (e.g., Articulate Storyline, Adobe Captivate), LMS platforms, and multimedia tools. - Strong understanding of adult learning theory, instructional design models, and assessment strategies. - Excellent communication, collaboration, and organizational skills. - Experience managing multiple projects and leading cross-functional teams. - Strong strategic thinking, analytical, and presentation skills, with the ability to use data to inform decisions and demonstrate the impact of learning initiatives. - Strong leadership, communication, and collaboration skills, capable of gathering stakeholder needs and executing a strategy to meet them. - Experience with HR technology solutions and platforms that support employee engagement and feedback. Requirements - Masters Degree (preferred). - Proven experience leading training development in a decentralized model, collaborating with multiple stakeholders with various training needs (e.g., technology, compliance, customer care, etc.), and establishing a governance structure that enabled strategy execution. - Knowledge of Accessibility standards. - Certifications in instructional design. - Project management experience preferred. - Highly proficient in Microsoft Office 365 Suite. Benefits - Comprehensive health plans. - Paid time off. - Retirement savings. - Corporate wellness. - Educational assistance. - Corporate discounts. - And more.

Role Description You will ensure students experience consistent, high-quality instruction and support whenever coverage is needed. Through strong relationship-building, instructional excellence, and a commitment to student success, you will maintain continuity, preserve momentum, and help students stay connected to their learning journey. This is a highly adaptable, student-centered teaching role that provides long-term instructional coverage for teacher absences, vacancies, leaves of absence, and other organizational needs throughout the school year. - Provide seamless instructional continuity that keeps students engaged, progressing, and connected during teacher absences and organizational transitions. - Build strong relationships with students and families, quickly creating trust, confidence, and a sense of stability during periods of change. - Monitor engagement and progress with eagle-eyed attention; spot struggling or disengaged students early and launch timely, personalized interventions that reignite momentum. - Deliver timely grading and powerful, meaningful feedback that reinforces learning, celebrates growth, builds self-efficacy, and equips students to conquer challenges with confidence. Qualifications - Bachelor's or Master's degree in Education or related field (required) - Teacher certification and an approved teacher preparation program (required) - Ability to obtain Substitute Teacher certifications in Arizona, Colorado, Washington, and other states as may be assigned (required) - 3+ years teaching experience (preferred) - 2+ years online teaching experience (preferred) - Ability to pass required background checks (required) Requirements - Strong interpersonal skills to communicate clearly, empathetically, and professionally. - Ability to build rapport, gain commitment, and explain concepts using varied methods. - Extreme ownership of outcomes with high self-motivation, discipline, and accountability to exceed expectations. - Proven content knowledge and prior educational success with students from a variety of backgrounds. - Strong organizational skills, time management, attention to detail, and the ability to handle competing priorities. - Independent work capability paired with effective remote team collaboration. - Proficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana); quick adaptation to new technologies. - Willingness and ability to travel to assigned testing locations for proctoring. Benefits - Medical, dental, and vision employee coverage for as little as $1 each per month; - Personal paid time off in addition to major holidays; - Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer; - 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings.

• Own end-to-end learning projects and shape solutions that address real business needs • Learn from an experienced and supportive Team Lead invested in your growth and success • Collaborate closely with stakeholders to identify learning needs, design learning solutions, and deliver end-to-end learning projects. • Partner with stakeholders to identify learning needs and define clear objectives • Conduct TNA through stakeholder and SME interviews, translating requests into structured learning solutions • Align stakeholders on scope, expectations, and success criteria during discovery • Design MVP concepts and educational programs using instructional design principles and learning frameworks • Collaborate with SMEs and experts to extract, validate, and structure knowledge into learning content and assets • Lead end-to-end delivery of small/medium learning projects, managing planning, priorities, timelines, and stakeholder alignment • Work with internal teams and external vendors, including provider evaluation and operational coordination, to support learning delivery • Gather feedback and evaluate learning effectiveness to improve learning solutions and outcomes • Continuously improve learning design by researching and applying new tools, methodologies, and AI capabilities