• Own the product roadmap and backlog together with client stakeholders • Translate needs into actionable user stories and manage delivery priorities • Facilitate sprint planning, reviews, and retrospectives (or other agile/hybrid cadences) • Monitor delivery health through metrics (velocity, quality, budget, engagement) • Navigate ambiguity, scope changes, and technical complexity with clarity • Lead a multidisciplinary team of consultants (UX, Dev, QA, PM, etc.) • Assign team members to projects based on their skills, availability, and growth plans • Monitor team health, engagement, and performance signals • Act as the main delivery point of contact for clients together with your Customer Success Partner

• Serve as the primary point of contact for life sciences clients, engaging stakeholders from field operations to executive leadership and C-suite. • Act as a trusted advisor to Commercial Operations, Sales Leadership, HR, and Finance partners. • Lead executive governance forums, client strategy sessions, and long-term planning discussions to advance commercial transformation objectives. • Deliver proactive, data-driven insights and recommendations aligned to business objectives, brand strategy, and product lifecycle dynamics. • Demonstrate deep expertise in life sciences commercial sales operations, including sales force design and alignment, territory strategy, target setting and quota deployment, call planning and field activity optimization, performance reporting and KPI governance, sales data management, and field compensation administration. • Identify operational inefficiencies and advance scalable, technology-enabled process improvements that enhance commercial effectiveness. • Ensure commercial operations frameworks align with regulatory requirements, compliance standards, and industry best practices. • Lead the design, advisory strategy, and administration of incentive compensation (IC) plans to drive performance and align with enterprise objectives. • Develop and govern plan documentation, business rules, eligibility frameworks, and control structures to ensure clarity, scalability, and compliance. • Align incentive programs with sales strategy, brand priorities, and evolving market dynamics to reinforce desired behaviors and outcomes. • Oversee implementation and ongoing administration of IC programs, ensuring operational excellence, quality control, and timely issue resolution. • Manage multiple concurrent client engagements with strong organizational rigor, ensuring sustained momentum and alignment to strategic objectives. • Proactively identify risks, dependencies, and execution gaps, driving mitigation strategies to ensure timely, high-quality deliverables. • Operate with urgency and composure in fast-paced environments, effectively balancing tight deadlines and evolving ad hoc priorities. • Translate complex sales and incentive compensation data into clear, actionable insights that inform decision-making. • Conduct financial modeling, forecasting, and performance analyses to support strategic and operational planning. • Maintain rigorous attention to detail and quality control across all analyses and client deliverables. • Produce polished, executive-ready documentation and communications aligned to client standards. • Demonstrate strong self-management and accountability. • Adapt quickly to evolving client priorities, systems, and commercial environments. • Take initiative to drive continuous improvement opportunities across processes and deliverables.

• Own your career as a Transition Executive Manager at GDIT • Maintain the operational integrity, security, and performance of Cloud infrastructure • Ensure high availability of systems, manage hardware and network components, and support business continuity through proactive monitoring and maintenance • Monitor and maintain data center systems, servers, storage, and network equipment • Install, configure, and decommission hardware and software • Manage rack layouts, cabling, power, and cooling systems • Perform system upgrades, patches, and backups • Ensure compliance with security, safety, and regulatory standards • Troubleshoot hardware, network, and environmental issues • Support disaster recovery and business continuity plans • Maintain documentation, inventory, and asset tracking • Coordinate with vendors, engineers, and IT teams • Monitor environmental conditions (temperature, humidity, power usage)

• Provides clinical oversight and management of UM audit activities • Leads and coordinates UM audit activities • Audits UM activities to ensure compliance with established timeframes and standards of performance in accordance with the National Committee for Quality Assurance (NCQA), the Department of Health (DOH), Centers for Medicare and Medicaid Services (CMS), and other state and federal regulatory requirements • Prepares and presents audit findings to UM leadership, corporate and Medicare compliance and/or the Quality and Accreditation team as appropriate • Ensures sample size and frequency of audits is appropriate for the population • Monitors vendor compliance activities • Responsible for CMS reporting requirements including: Part C Organization Determinations, Appeals, and Grievances (ODAG) report review and auditing for Capital and delegated UM vendors