Creating Possible
Director, Commercial Learning and Development – US Liver
Location
United States
Posted
3 days ago
Salary
$191.3K - $247.5K / year
Seniority
Lead
Job Description
Director, Commercial Learning and Development – US Liver
Gilead Sciences
• Lead the strategy, design, and delivery of knowledge- and skill-based learning solutions that enable success across the US Liver business, including disease state education, product training, onboarding, launch readiness, and advanced selling capabilities for field teams and managers • Lead, coach, and develop a high-performing team in support of US Commercial and CL+D priorities, fostering a collaborative, accountable, and growth-oriented environment • Provide strong people leadership across coaching, performance management, talent development, and succession planning for the US Liver learning team • Demonstrate strong communication, facilitation, critical thinking, and decision-making skills, with the ability to operate effectively in a complex, matrixed environment • Influence across functions and levels to build alignment, drive decisions, and ensure learning priorities support business strategy and field execution • Partner with cross-functional stakeholders, subject matter experts, and commercial leaders to assess learning needs, identify capability gaps, and develop integrated training plans and materials that address evolving business priorities • Collaborate closely with Marketing, Sales Leadership, Commercial Operations, Medical, Legal, Regulatory, and Business Conduct partners to ensure learning solutions are aligned, compliant, and effective • Align training strategy to the broader commercial learning plan while balancing near-term execution needs with long-term capability building for the US Liver organization • Apply adult learning principles and modern instructional design practices to create engaging, practical, and durable learning experiences that reinforce commercial strategy • Leverage AI-enabled learning approaches, tools, and content development practices to improve personalization, accelerate deployment, increase learner engagement, and strengthen measurement of training effectiveness • Hire, lead, and develop talent within the learning organization, with a focus on building strong capability, succession depth, and long-term organizational effectiveness • Bring experience across multiple learning modalities, including instructor-led, virtual instructor-led, digital, and self-directed web-based learning • Evaluate and apply emerging technologies, including AI, to modernize learning strategy, streamline content development, and enhance field capability building • Define clear learning objectives, success measures, and performance outcomes for training programs and the team responsible for delivering them • Oversee the development of training that supports onboarding, national meetings, manager meetings, product and skills sustainment, and other ongoing capability-building needs throughout the year • Incorporate motivating, creative, and interactive learning strategies that maximize engagement, knowledge retention, and practical application in the field • Lead projects from concept through execution, ensuring learning deliverables are high quality, on time, within scope, and aligned to business needs • Communicate effectively in written, verbal, and visual formats with audiences ranging from field teams to senior leaders • Continuously identify opportunities to improve learning strategy, delivery, and operational efficiency through innovation, experimentation, and best practice adoption • Use sales performance metrics, learner feedback, and business insights to assess training impact and inform ongoing program design • Manage agency and vendor relationships for content design and development, ensuring high-quality deliverables, strong partnership, and effective budget stewardship • Manage budgets effectively in a headquarters-based commercial environment, balancing quality, impact, and operational discipline • Bring a growth mindset and a strong orientation toward innovation, with the ability to identify opportunity in complexity and lead change effectively
Job Requirements
- 12 years of relevant experience with a BS/BA degree with a concentration in Science, Education, Business or Marketing or 10 years of relevant experience with a Masters degree with a concentration in Science, Education, Business or Marketing
- Leadership experience in commercial learning and development is strongly preferred
- Required experience includes clinical and product training, compliance, selling skills, and strong project management applied in a commercial learning environment
- Experience in the biotech or pharmaceutical field preferred
- Prior sales leadership or field leadership experience is a plus
- Experience in adult learning principles, curriculum development, and instructional design is preferred
- Advanced Degree in a related field is desirable
- Experience in liver disease, hepatology, or related therapeutic areas is preferred but not required
- Computer aptitude with appropriate software programs Microsoft Word, Excel, OneNote, PowerPoint, ZOOM, Outlook, Teams and Adobe Acrobat is required
- Experience using AI-enabled tools to support learning strategy, instructional design, content development, or capability building is preferred
Benefits
- Discretionary annual bonus
- Discretionary stock-based long-term incentives (eligibility may vary based on role)
- Paid time off
- Company-sponsored medical, dental, vision, and life insurance plans
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