Role Description Reports to IT Functional Leader and will have no direct reports. The Business Analyst role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes leading interviews with care site stakeholders and gathering and compiling complex user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions and is able to translate complex information into an easily digestible format. The Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements. Responsibilities And Duties - Promote a collaborative team environment and provide mentorship to junior-level analysts. - 50% Requirements Gathering - Shape business requirements by making recommendations and suggesting alternatives to proposed solutions. - Translate conceptual user requirements into clear, detailed functional requirements. - Lead sessions to gather the business requirements with operational and clinical associates. - Obtain a deep understanding of relevant business area(s) to be able to recommend functional solutions and build high-quality requirements. - Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly. - Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards. - Able to translate difficult information in a concise and easy to understand language. - Work with business and delivery teams to prioritize requirements. - Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate. - 20% Process Flow Design - Document current processes and models to understand inefficiencies or gaps. - Identify and assist in prioritizing opportunities to streamline business processes. - 20% Solution/Project Delivery - Support delivery teams as they develop, test, and deploy solutions. - Manage requirements scoping throughout the delivery process. - Create artifacts as appropriate, including business case documentation, scope documentation, and process flows. - Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases. - 10% Workshop Facilitation - Use a variety of techniques and leads workshops to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Qualifications - Bachelor's Degree (or equivalent years of experience). - [3-5] years of experience in business analysis. - Background in [relevant industries, functions, and/or technologies] is preferred. - Professional certification in agile methodologies is preferred. Requirements - Competency in Microsoft applications including Word, Excel, Visio, and Outlook. - Excellent planning, organizational, and time management skills. - Exceptional analytical and conceptual thinking skills. - The ability to influence stakeholders and work closely with them to determine acceptable solutions. - Understanding of Application architectures. - Understanding of SQL and data modeling. - Experience in report and analytical requirements gathering. Desired Attributes - Able to exercise independent judgment and act on it. - Excellent analytical, mathematical, and creative problem-solving skills. - Excellent listening, interpersonal, written, and oral communication skills. - Logical and efficient, with keen attention to detail. - Highly self-motivated and directed. - Ability to effectively prioritize and execute tasks while under pressure. - Strong customer service orientation. - Experience working in a team-oriented, collaborative environment. Work Shift Day Scheduled Weekly Hours 40 Department Project Management Office Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment. Remote Work Disclaimer Positions marked as remote are only eligible for work from Ohio.