• Oversee customer billing and collections • Manage AR operations including invoice generation and payment application • Implement controls to reduce risk and support audit readiness • Collaborate with Sales and Finance teams to resolve account issues • Develop reporting dashboards for executive visibility

Role Description Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. - Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients. - Delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Qualifications - Radiology Partners is an equal opportunity employer. - Committed to being an inclusive, safe and welcoming environment. - Everyone has equal access and equitable resources to reach their full potential. - United by our Mission to Transform Radiology. - Important impact on the patients we serve and the healthcare system overall. - Diversity is a key source of strength. - Goal to empower and engage the voice of every teammate. - Promote awareness, compassion, and a healthy respect for differences. Requirements - Radiology Partners participates in E-verify. Company Description Radiology Partners is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation.

• Prepare, update, and upload daily payment reconciliation reports to ensure accurate financial tracking • Calculate, prepare, and distribute account statements and other financial reports in accordance with established procedures • Respond promptly and professionally to customer account status inquiries and accounts receivable (AR) requests • Actively contribute to process improvement initiatives to enhance efficiency and workflow • Maintain strong attention to detail and focus while managing multiple tasks and meeting strict deadlines • Collaborate regularly with staff across all levels of the organization, as well as external customers • Address and resolve patient billing inquiries for assigned offices in a timely manner • Support the AR Coordinator with additional responsibilities and special projects as needed • Follow up on outstanding insurance claims to maintain key performance metrics for a healthy accounts receivable portfolio • Generate and analyze accounts receivable reports to identify trends and resolve discrepancies • Post insurance payments accurately and promptly, ensuring compliance with contracted fee schedules • Issue patient statements as required

Role Description The Accounts Receivable and Collections Associate is primarily responsible for collections, focusing on recovering overdue payments while maintaining professional relationships with customers. This role also manages incoming payments to ensure account balances remain accurate and up to date. Working closely with internal teams and external clients, the Accounts Receivable Associate helps maintain the integrity of the company's receivables and supports overall financial operations. Core Duties & Responsibilities - Communicate professionally and effectively with external clients regarding account matters - Reconcile customer accounts; investigate and resolve payment discrepancies - Apply credits, refunds, and account adjustments as needed - Maintain accurate and complete financial records within accounting software - Assist with month-end closing activities to support timely financial reporting - Collaborate cross-functionally with multiple internal teams - Support internal and external audits by providing required documentation and financial records - Address and resolve tickets through the company’s CRM system Typical Daily Activities - Contact customers by phone and email regarding overdue accounts - Review account history and payment records - Negotiate payment arrangements and repayment plans - Explain account balances, fees, and payment options - Accurately document all customer interactions in company’s CRM - Follow company policy and legal regulations related to debt collection - Investigate and resolve billing disputes or payment discrepancies - Monitor payment commitments and follow up as needed - Escalate accounts when appropriate Qualifications - Strong attention to detail and commitment to accuracy in financial recordkeeping - Excellent organizational and time management skills with the ability to prioritize workload effectively - Strong written and verbal communication skills with a professional, customer-focused approach - Basic knowledge of accounting principles and accounts receivable processes - Understanding of applicable collection laws and regulations - Knowledge of general compliance requirements Requirements - Prior experience in collections, accounts receivable, billing role - Skilled in multi-tasking with calls and notating accounts - Experience with accounting software, particularly Oracle NetSuite - Familiarity with Hubspot CRM and ticket management workflows Company Description Bisk partners with leading institutions to deliver online degree and certificate programs to learners around the world. We provide resources, expertise, and technology to help institutions grow and students thrive. Through our online education services, we have supported more than one million enrollments for universities. Our mission is to amplify potential through transformational learning experiences. To learn more visit www.bisk.com.