• Own the strategy, roadmap, and execution for MoeGo's payments, invoicing, and accounting products. • Sit inside complex financial workflows and create clarity. • Obsess over the full user journey of money movement. • Define the metrics that matter — payment success rates, dispute rates, deposit conversion. • Collaborate across engineering, design, and GTM to ship reliable, polished financial experiences. • Make and communicate clear tradeoffs, keeping the trust of both your team and leadership.

Role Description When a policyholder faces a cyber incident, how we respond defines the value of everything we sell. As a Staff Product Manager for our Claims Experience, you will own the systems and workflows at the heart of that promise: making our claims handling faster, smarter, and more effective for the internal teams who run it and the brokers and policyholders who depend on it. This role is fundamentally about operational excellence. You will drive the automation, tooling, and platform investments that remove friction from claims workflows, reduce manual overhead, and give our claims professionals the clarity and leverage they need to resolve incidents quickly and with confidence. You will partner closely with engineering, design, and cross-functional stakeholders to ship products that deliver clear value across the claims journey. This is an individual-contributor (staff) role that will regularly lead complex, cross-functional initiatives. This position collaborates deeply with Claims, Actuarial, Finance, Legal, Data Science, and Insurance Operations and is based in the United States/Canada, with flexible, distributed working arrangements in line with Coalition's policies. Responsibilities - Define and evolve the claims experience strategy - Develop and maintain a clear product strategy and roadmap for Coalition's claims experience, with a strong emphasis on operational efficiency spanning workflow tools, automation, ML-powered insights, and customer-facing experiences. - Lead complex software migrations and platform evolution - Drive end-to-end product work for major systems migrations, including discovery, planning, rollout, change management, and measurement of impact in close partnership with your engineering team. - Serve internal customers with a strong customer experience mindset - Work closely with internal users — claims professionals, operations, finance, actuarial to deeply understand their workflows and pain points. - Design tools that meaningfully reduce manual overhead and increase team capacity, with a clear line of sight to the broker and policyholder experience that depends on them. - Leverage AI and automation across the product lifecycle - Use AI consistently across core product tasks from ideation to execution to empower your team and get more done. - Partner with engineering and data science to design scalable automation paths within the claims experience. - Own requirements, documentation, and cross-functional communication - Create detailed use cases, write clear and actionable product requirements, and articulate the benefits and trade-offs of features for engineering, claims, operations, sales, marketing, and leadership audiences. - Make data-informed decisions - Use both quantitative and qualitative data to define success metrics, prioritize initiatives, and make thoughtful trade-offs between competing goals and constraints. - Lead intricate, cross-functional initiatives - Direct complex projects that span multiple teams and systems, coordinating stakeholders, managing dependencies, and ensuring on-time, high-quality delivery. Qualifications - 7+ years of experience building and shipping software products, ideally in SaaS, fintech, or related domains. - Demonstrated track record of taking products or major features from zero to meaningful customer benefit, including defining the problem, validating solutions, and iterating post-launch. - Proven experience leading migrations or systems transformations (for example, claims platforms, workflow tools, or other critical internal/enterprise systems). - Strong customer experience sense, with a demonstrated ability to deeply understand internal workflows while maintaining clear sight of the end-customer experience. - Demonstrated ability to use AI tools as part of daily product work, with a willingness to learn and expand knowledge in this domain. - Exceptional written and verbal communication skills, with the ability to explain complex technical and operational concepts to diverse stakeholders and guide discussions to actionable decisions. - Measured success delivering against company and strategic goals, with clear examples of impact on both customer outcomes and business metrics. - Ability to balance short-term execution with long-term platform and experience investments. - Comfort with change and ambiguity; experience operating in rapidly growing and evolving environments. - Strong influence skills and collaborative mindset, with a track record of driving alignment across diverse stakeholders without relying on formal authority. Bonus Points - Experience with the business of insurance or other regulated financial products (underwriting, policy administration, claims, or compliance-heavy workflows). - Experience with enterprise systems used by internal operations teams, such as Salesforce, NetSuite, or similar platforms. - Prior work with Data Science and ML teams, including designing products that use predictive models, risk scores, or automated decisioning while managing operational and regulatory considerations. - Familiarity with cyber risk, security operations, or incident response workflows. Compensation - In Alberta, British Columbia & Ontario the base salary for this position ranges from $164,000/year up to $214,000/year. - For all other locations, the base salary for this position ranges from $147,000/year up to $197,000/year. - Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Perks - 100% medical, dental, and vision coverage - Flexible PTO - Annual home office stipend and WeWork access - Mental & physical health wellness programs like Headspace, Lumino, and more! - Competitive compensation and opportunity for advancement Why Coalition? Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

• Own the vision, strategy, and roadmap for Mercury's business lending product suite • Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment • Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls • Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners • Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound • Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize • Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed • Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment

Role Description At PracticeTek, you’ll get to: - Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. - Team up with passionate, talented people who care deeply about patients, providers, and making a difference. - See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. - Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner: - Own and prioritize the product backlog for assigned initiatives, translating customer needs and business goals into clear outcomes and delivered features. - Serve as Product Owner for a scrum team, partnering closely with engineering, design, QA, and stakeholders to define clear requirements, guide execution, and ensure solutions meet market and customer needs. - Represent the voice of the customer by building strong relationships, synthesizing feedback, and ensuring every solution delivers meaningful, measurable value. - Lead cross-functional collaboration with engineering, design, marketing, sales, customer success, QA, and external partners to extend platform capabilities and deliver integrated product experiences. - Deliver exceptional user experiences by obsessing over customer workflows and driving outcomes that improve practice efficiency, growth, and financial performance. Qualifications - 3–6 years of experience in Product Management or Product Ownership, with demonstrated ownership of backlog execution and feature delivery in a SaaS environment. - Proven experience delivering customer-facing software products; experience in healthcare, wellness, or other regulated industries is a plus. - Strong command of Agile methodologies, including Scrum or Kanban, backlog management, story writing, acceptance criteria, and sprint execution. - Experience partnering closely with engineering, design, QA, and cross-functional stakeholders to translate business goals and customer needs into actionable product requirements. - Hands-on experience with modern product tools such as Jira, Confluence, Figma, or similar platforms, with strong communication and facilitation skills. Requirements - Backlog health and readiness: Product backlog is clearly prioritized, well-groomed, and ready for upcoming sprint planning, with acceptance criteria defined for committed work. - Delivery execution: Assigned product initiatives are delivered against agreed timelines, requirements, and KPIs, with risks, dependencies, and tradeoffs communicated early. - Cross-functional alignment: Engineering, design, QA, and stakeholder teams have shared clarity on product scope, priorities, and expected outcomes throughout the development lifecycle. - Product quality and value: Released features meet defined customer needs, business goals, and quality expectations, with measurable impact tracked after launch. - Agile execution effectiveness: Sprint ceremonies, backlog refinement, stakeholder reviews, and delivery planning are facilitated with clear communication, strong follow-through, and minimal ambiguity. Benefits - Comprehensive health, dental, and vision coverage options - Wellness benefits that support lifestyle, behavioral health, and overall wellbeing - Flexible paid time off, sick time, and 10 company-paid holidays - 401(k) plan with company match to help you build your future - Culture Committee driving initiatives that spark connection, fun, and belonging - A workplace powered by innovation, collaboration, and energy every day