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ServiceNow Technical Analyst
Location
United States
Posted
30 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
ServiceNow Technical Analyst
iTech AG
Role Description Participate in a 10-week ServiceNow Developer Training Program (iTech U Cohort), which combines self-paced learning, instructor-led sessions, and hands-on, project-based activities that support internal ServiceNow initiatives. The program also includes job readiness courses, guest speaker presentations, live demonstrations, and assigned Udemy courses, along with access to ServiceNow’s self-paced learning platform. This is a full-time, 40-hour-per-week program. When not attending job readiness sessions, guest speaker events, live demos, or other scheduled meetings, participants are expected to focus on their self-paced learning or other hands-on assignments. Upon completing the 10-week ServiceNow Developer Training Program, you’ll be eligible to continue your employment and for placement in a client-facing role when one is available, with the opportunity to contribute directly to a ServiceNow project. Our goal is to prepare you to step into an entry-level developer position. If a developer role isn’t immediately available, you may begin in a supporting role such as testing/QA, business analysis, or a similar position — giving you valuable experience while continuing to build your career path in ServiceNow. This is a remote position; however, candidates located in the DC metro area are welcome, but not required to work from our Arlington, VA office (M,W,F). Responsibilities - The employee will be assigned a ServiceNow certification in which they will work on a self-paced study program to sit and pass the associated exam (up to the cost of two exams will be covered by iTech AG). Examples of these certifications could include one of the following: ServiceNow Certified Application Developer, ServiceNow CIS certification (any module). This will be assigned to the employee during the first week of onboarding. - The employee will be assigned hands-on development tasks on an internal ServiceNow Application, completing assignments as required to demonstrate proficiency in using ServiceNow tools and fulfilling other tasks as assigned during the program. Qualifications - ServiceNow Administrator Certification (CSA exam passed) - Must be eligible to obtain a Public Trust security clearance Preferred Qualifications - Additional ServiceNow certification (exam passed) (such as CAD, CIS) - Strong professional experience in any field is valued; we welcome candidates who bring transferable skills, a proven work ethic, and the ability to learn quickly, even if prior experience is not directly in ServiceNow. - Excellent written and verbal communication skills, strong interpersonal abilities, and a customer-focused mindset, with the capability to engage effectively with all levels of the organization. - Self-motivated and able to work independently, while also thriving in a collaborative team environment. - Strong analytical and problem-solving skills with the ability to think critically and troubleshoot effectively. - Foundational or advanced knowledge of JavaScript, with a willingness to apply and expand these skills in practical scenarios. Clearance - Must be eligible to obtain a security clearance. - U.S. citizenship is required due to the requirements of our government contracts. Equal Opportunity Employer iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws. iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to reasonableaccommodations@itechag.com . Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
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• The ServiceNow Developer is a hands-on technical contributor within the IT organization, responsible for designing, developing, configuring, and supporting ServiceNow solutions that improve business workflows, operational efficiency, and user experience. • This role partners closely with IT, Security, HR, Finance, and other business stakeholders to translate process needs into scalable, maintainable platform capabilities. • As a ServiceNow Developer, you will help build and enhance the ServiceNow platform, develop integrations and automations, support ITSM and related workflows, and ensure solutions are secure, well-documented, and aligned with platform standards. • For internal candidates, this role represents advancement into a specialized platform development path, requiring strong technical aptitude, disciplined configuration practices, and the ability to deliver reliable ServiceNow solutions while collaborating across functional teams.
ServiceNow Architect
Bright Vision TechnologiesBright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications.
Title: ServiceNow Architect Location: Remote, USA Job Description: Remote Full Time Experienced Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled ServiceNow Architect to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. ServiceNow Architect Job Title: ServiceNow Architect Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 8+ years Salary: 100k - 150k Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders. Key Responsibilities - Define ServiceNow platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom application domains. - Lead architecture reviews, design approvals, and governance for changes across ServiceNow modules. - Establish standards for data model usage, custom-table creation, scoped applications, and CMDB design. - Drive CMDB strategy including discovery, service mapping, identification rules, and data quality programs. - Architect integrations with enterprise systems via IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven patterns. - Design platform-wide security, role models, and ACL strategies that balance functionality with least-privilege principles. - Lead major platform upgrades, release management cycles, and platform health initiatives, planning safe rollouts, coordinating across teams, and driving improvements that keep the platform stable and current over time. - Establish reusable patterns for workflow design, Flow Designer adoption, and minimization of unnecessary customization. - Drive performance, scalability, and instance-health improvements across the platform, using telemetry and load patterns to identify bottlenecks, prioritize the most impactful changes, and validate outcomes empirically. - Partner with business stakeholders to translate process needs into ServiceNow capabilities with appropriate trade-offs. - Mentor developers, admins, and tech leads on ServiceNow best practices. - Coordinate with security and compliance teams to ensure the platform meets regulatory obligations. - Produce high-quality architecture artifacts — context diagrams, sequence diagrams, decision records, and reference designs — that capture key technical decisions clearly enough to be understood months or years later. - Stay current with ServiceNow roadmap, Now Assist / AI features, and broader platform evolution. Required Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. - Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles. - Deep expertise across multiple ServiceNow modules. - Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals. - Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios. - Experience designing CMDB, discovery, and service mapping implementations. - Strong understanding of platform security, ACLs, and role design at scale. - Experience leading major upgrades and release planning. - Excellent communication and stakeholder management skills. - ServiceNow CTA, CIS, or CSA certifications. Preferred Qualifications - ServiceNow Certified Technical Architect (CTA) credential. - Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features. - Exposure to multi-instance, multi-region ServiceNow deployments. - Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP). - Familiarity with HAM Pro, SAM Pro, or App Engine Studio.
Senior ServiceNow Lead – Solution Architect
Titan TechnologiesA family of companies including Titan Technologies, LLC, TelaForce, LLC and Titan Facilities, Inc.
• Lead the architecture, design, and implementation of ServiceNow solutions • Translate customer requirements into scalable ServiceNow designs • Serve as the senior technical advisor for ServiceNow projects • Guide platform decisions related to configuration versus customization • Lead discovery sessions, requirements workshops, process design sessions • Communicate complex technical concepts clearly • Provide hands-on support for ServiceNow configuration, development • Ensure delivery teams maintain traceability from requirements to design • Lead CMDB and CSDM design efforts • Ensure ServiceNow solutions align with applicable security requirements • Mentor ServiceNow developers, administrators, business analysts, testers
ServiceNow SME
Navtech, Inc.NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 Ph: (224) 348-1340 Email: alex@navtechusa.com Website: www.navtechusa.com E-Verified Company
Role Description The ServiceNow SME is a seasoned professional with deep expertise in the ServiceNow platform. They are responsible for optimizing and maintaining the ServiceNow instance, implementing best practices, and providing guidance to ensure that the platform aligns with the organization's goals and objectives. The role involves collaborating with cross-functional teams, including IT, business analysts, and stakeholders, to enhance ServiceNow functionality and drive efficiency. - Integrate ServiceNow with other systems and tools as needed. - Knowledge Transfer and Training. - Platform Security. - Reporting and Analytics. - Vendor Management. Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). - ServiceNow certification(s), such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), are highly desirable. - Several years of hands-on experience with ServiceNow administration and configuration. - Strong knowledge of ITSM processes and ITIL framework. - Experience with scripting languages (JavaScript, GlideScript) for customization. - Excellent problem-solving and troubleshooting skills. - Strong communication and interpersonal skills. - Ability to work independently and collaboratively in a team. - Project management skills are a plus. Company Description NAVTECH INC is an E-Verified Company located at 1600 Golf Road, Suite 1200, Rolling Meadows, IL 60008.
